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    Serrano Hotel

    405 Taylor St, San Francisco, CA 94102-1765
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    1 room, 2 adults, 0 children
    Savings alert: 44% below average rate

    The price you found is 44% lower than this hotel's average rate of US$317/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$315
    US$179
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    Traveller (417)
    Room & Suite (237)
    Dining (18)
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    Overview
    • Excellent27%
    • Very good44%
    • Average19%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “union square” (466 reviews)
    “tenderloin” (152 reviews)
    “kimpton hotels” (61 reviews)
    Free Internet
    Parking
    Breakfast Available
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Hilton San Francisco Union Square
    2,737 reviews
    #90 of 230 hotels in San Francisco
     
    Clift Hotel San Francisco
    3,562 reviews
    #72 of 230 hotels in San Francisco
     
    The Marker San Francisco, A Joie de Vivre Hotel
    2,790 reviews
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    Hotel Nikko San Francisco
    3,711 reviews
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,821)
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    831 - 835 of 2,500 reviews

    Reviewed 12 November 2016

    The staff were all very helpful and friendly, great service from all. Enjoyed our stay. I would stay again. FLocated by shopping and art galleries. Lots of restaurants and theater nearby made it a great location.More

    Review collected in partnership with this hotel
    Thank Leeann P
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 16 November 2016

    Hello Leeann, We love to give our guests the gold standard experience from the inside out. While you're here, you can count on welcoming service from our team-- and when you're out, you can count on a location within walking distance of so many SF...More

    Reviewed 10 November 2016

    Location is great, near Union Square and other major hotels where conventions frequently located. Staff was friendly and helpful. Rooms were kinda small but otherwise nice. Food at Jaspers good as clean and nice othewise.More

    Review collected in partnership with this hotel
    Thank DoKnowHarm
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 14 November 2016

    Hello DoKnowHarm, It's all about location in San Francisco, and we love offering one of the best when you stay at Serrano! We love to welcome wonderful guests like you-- and to offer a comfortable room, dedicated service, and a great dining option at Jasper's....More

    Reviewed 9 November 2016

    Charges you more than what they say and not willing to remove from my credit card bill. Not acceptable at all and. Will make sure that no one books your hotel. Not worth the money at all; bad service about thisMore

    Review collected in partnership with this hotel
    4  Thank 118alyssak
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 14 November 2016

    Hello 118alyssak, It's important for vacations to go as expected, and we're truly sorry if you were unaware of our Urban Fee. We want guests to 'have it all' during their stay, and strive to provide all the amenities they might need-- like morning coffee...More

    Reviewed 9 November 2016

    Walked in and thought I was going into a 4 star hotel as they listed...not even close. Not very clean, everything in rooms falling apart. Location in the ghetto. Hotel Parking...none available. Don't eat at hotel restaurant Jasper's employees hate their job. Waiters miserable. Food...More

    Review collected in partnership with this hotel
    2  Thank kimberlyg885
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 14 November 2016

    Hello kimberly, We're truly sorry to hear about your experience and would love to speak to you personally. Would you consider contacting our general manager at Benjamin.Malmquist@serranohotel.com? As a 4-star hotel, it's very important for us to live up to that reputation. We're also sharing...More

    Reviewed 9 November 2016

    Excellent hotel, with excellent service, room and within walking distance to a variety of fun areas at Union Square. Wine offered each evening and breakfast at Jasper's was delicious. Very cool atmosphere.More

    Review collected in partnership with this hotel
    Thank judithw259
    Response from Jenny K, Guest Relations Manager at Serrano HotelResponded 14 November 2016

    Hello Judith, We love to make a good impression, and knowing it was '5-stars' good has made our day! Offering our guests extras like wine tasting is just one of the ways we like to thank them for choosing Serrano Hotel for their San Francisco...More

    Hilton San Francisco Union Square
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    Clift Hotel San Francisco
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    The Marker San Francisco, A Joie de Vivre Hotel
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    Hotel Nikko San Francisco
    3,711 reviews
    #34 of 230 hotels in San Francisco
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Business Centre with Internet Access
    • Meeting Rooms
    • Multilingual Staff
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$166 - US$586 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in San Francisco
    • #45 Luxury Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 236
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cancelon, HotelsforEveryone, Booking.com, TripOnline SA, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco
    • Also Known As
    • Kimpton San Francisco ,
    • Serrano Hotel San Francisco
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    Traveller (417)
    Room & Suite (237)
    Dining (18)
    Pool & Beach (1)
    Hotel & Grounds (325)
    Bathroom (39)
    Business Centre & Event Rooms (8)
    Nearby
    Hilton San Francisco Union Square
    2,737 reviews
    .09 km away
     
    Clift Hotel San Francisco
    3,562 reviews
    .09 km away
     
    Hotel Nikko San Francisco
    3,711 reviews
    .20 km away
     
    The Marker San Francisco, A Joie de Vivre Hotel
    2,790 reviews
    .08 km away
     
    Nearby Restaurants
    Taylor Street Coffee Shop
    984 reviews
    .05 km away
    Tratto
    136 reviews
    .08 km away
    Urban Tavern
    378 reviews
    .06 km away
    Olympic Flame Cafe
    124 reviews
    .12 km away
    Nearby Attractions
    Scenic 49 Mile Drive
    355 reviews
    .21 km away
    Glide Memorial United Methodist Church
    111 reviews
    .11 km away
    American Conservatory Theater
    47 reviews
    .13 km away
    SHN Curran Theatre
    35 reviews
    .10 km away
    Ask a question
    Questions & Answers
    Theresa G
    9 October 2017|
    Answer
    Response from Pearl T | Property representative |
    Hello Theresa, we have discontinued our Wine Hours.
    1
    Vote
    Theresa G
    9 October 2017|
    Answer
    Response from Pearl T | Property representative |
    Hello Theresa, it would be approximately $60 for a taxi ride from SFO. There are also shuttle companies (Lorrie's Shuttle and Super Shuttles) that would offer rides from the airport to hotels, but their price might vary... More
    1
    Vote
    Vitor B
    15 August 2017|
    AnswerShow all 3 answers
    Response from Helen P | Reviewed this property |
    We didn't order food to our room, but in other hotels where we did , they charged us extra. So read the small print on hotel room menu's.
    0
    Votes
    Room Tips
    "Don't let them give you a room near elevator."
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    "GO somewhere else"
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    "Upgrade to the Suite"
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    "I had a room with an excellent view of San Francisco on the 17th floor, so I would definitely recommend a..."
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