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Serrano Hotel

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1 room 2 adults 0 children
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Serrano Hotel
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2,264 Reviews from our TripAdvisor Community

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Showing 1,979: English reviews
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Salt Lake City, Utah
Reviewed yesterday NEW

Love the rooms - lobbys and hallways could use a good deep clean. But it is still probably the best value in the city which is why I always stay her. Location is easy, - but it is in between union square and the tenderloin. Feels safe though with valets out.

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Thank K1525XEclaireg
Metro Minneapolis-Saint Paul, Minnesota
Reviewed yesterday NEW

Very clean hotel and nice staff. I would recommend this hotel to friends and family. The restaurant was just o.k. but the bartenders were really cool! The location made it easy to get to and from the heart of Union Square and I felt safe walking with my children.

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Thank Deanna G
Tucson, Arizona
Reviewed yesterday NEW

It was a great experience staying at Serrano Hotel. My first time visiting San Francisco and I wouln't stay any where else. The location of the hotel was close to a lot of shopping stores and the double bus. When I return, I would like to stay at Serrano Hotel to always have hot showers every morning and night. thank...

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Thank 365dorab
Charlotte, North Carolina
Reviewed yesterday NEW

The space was pretty clean and quirky. Staff was nice, and they had a gym, which was actually pretty well-equipped for a hotel. They also sprayed down the sidewalk in the morning, cause it's in a part of town with a lot of homeless folks, so a lot of urine. I appreciated that.

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Thank Sonya J
Agoura Hills, California
Reviewed yesterday NEW

Great location for shopping, dining and access to other parts of the city. Upgraded room which was spacious and very comfortable. Quiet room. Would suggest updating the jacuzzi tub as it had mold around it.

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Thank R7165THbrendas
San Diego, California
Reviewed yesterday NEW

.overall the worst experience. please be aware if you are going to stay at this hotel that there are parking fees and additional hotel fees that are not described on the site and will total to over $200 additional to the price of the room. Never again will I stay here.

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1Thank SaraErz
Seattle, Washington
Reviewed yesterday NEW

Amazing location. Great value. Clean rooms with breathtaking city views. Friendly staff. And I really enjoyed the hotel toiletries. If I had to say one negative thing, nighttime was a bit noisy. However, that's a small price to pay for the great locale.

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Thank sambK9468VE
Chico
Reviewed yesterday NEW

Older hotel close to golden gate theater. Friendly staff for the most part. Room was average cleanliness. Restaurant att ached to hotel had good breakfast. Additional charges required when I arrived to hotel and parking garage charged more than I was quoted.

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Thank Lorna s
Los Angeles, California
Reviewed yesterday NEW

I've stayed multiple times at the Serrano and find the hotel charming, great location, clean, and a wonderful staff. Never had any issues. Rooms are a nice size and very comfortable. Bathrooms are clean spacious.

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Thank H5631QIrafaeld
Vacaville, California
Reviewed yesterday NEW

Hotel room is clean and staff is very helpful and friendly. The valet and bell services are exceptional. The only complaint we have is that when we opened up our sofa bed for our 2 kids for the night, there is no access walking space from the room to the bathroom. In spite of that, we are happy with the...

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Thank Z1041VLannag

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more   less 

Additional Information about Serrano Hotel

Address: 405 Taylor St, San Francisco, CA 94102-1765
Region: United States > California > San Francisco
Price Range: €175 - €330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serrano Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kimpton San Francisco
Serrano Hotel San Francisco
Hotel Style:
#4 Green Hotel in San Francisco
#47 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Hotel staff and other travellers.
18 questions
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Orangevale, California
over a year ago
San Leandro, California
Falkirk, United Kingdom
over a year ago
jewelsoo7

See all questions (18)

Questions? Get answers from Serrano Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT stay on the second floor”
 of 5 bubbles Annatomic, 28 Feb 2017 | Read review
“get higher floor. You should have some views.”
 of 5 bubbles KwangRR, 24 Feb 2017 | Read review
“My North side room just looked at a wall of the next building”
  • Workout room
 of 5 bubbles Wyosoldier, 19 Feb 2017 | Read review
“Try to get a room w/ view, they'll put you facing a wall.”
 of 5 bubbles robbym960, 15 Feb 2017 | Read review
“Make sure room is not next to the elevators”
 of 5 bubbles RubinaGan, 14 Feb 2017 | Read review
5 of 5