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222 Mason St, San Francisco, CA 94102
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$257
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US$257
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Traveller (1271)
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Panoramas (43)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 20/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nikko San Francisco
Updated 20/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 247 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Retreat to Hotel Nikko in San Francisco, where personalized service meets cutting-edge style. Our hotel is set in the heart of the city, just steps from Union Square shops and restaurants, making it the ideal destination for both business and leisure travel. Our four-diamond rated property features 532 guest rooms and 22 suites, each with pillow-top beds, high-speed internet, and a wealth of modern amenities.
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Room & Suite (713)713
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Karaoke
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Kids' meals
Patio
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Japanese
4,383Reviews91Q+A100Room tips
Traveller rating
  • 1,996
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Popular mentions
Rollinsoul wrote a review 1 Mar
New York City, New York35 contributions7 helpful votes
If you know SF, everything is tiny and hilly:) I love SF and always visit twice a year to work and to meet relatives - over the years - been staying inAirBnBs - while everything has been good in sweet quaint tiny homes - nothing beats a five star hotel and their hospitality and i booked this through kayak and honestly, did not expect beautiful rooms, wonderful staff and the space was breathtaking. So the location is in union square which is touristy in normal times but it's super walkable and depends on where you need to be. . I love this place. Will def. come back.
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Date of stay: August 2020
Value
Cleanliness
Service
Room Tip: All rooms are beautifully laid out
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1 Helpful vote
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 2 days ago
Dear Rollinsouls, Thank you so much for your wonderful review of your experience at Hotel Nikko. We are pleased to see that you were able to enjoy a luxury experience during your yearly visit to San Francisco. It is fantastic that you were pleasantly surprised with your room accommodations and satisfied with the customer service provided. We do look forward to welcoming you, and even your family, in the very near future. If ever there is anything that you need, please do not hesitate to contact us directly. Thank you for staying with us.
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Ign wrote a review Feb 2021
Los Angeles, California1 contribution
The room was nice and clean. I enjoyed taking bath while the pool is closed due to the pandemics. Room service is available only until 7 pm for dinner. You have to pay for parking. The front desk employees were nice. I chose this hotel for a business trip.
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Date of stay: February 2021
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 1 week ago
Dear ego-orc39, Thank you for your review of Hotel Nikko! We are delighted to see that you were able to relax in comfort during your business trip. We do look forward to welcoming you back when your travels bring you back to San Francisco. Hopefully , upon your next visit, city mandates will be lifted so that we will be able to re-open our fitness and pool facilities. Please feel free to contact us at any time if ever you have any questions. Thank you for staying with us. May you have safe travels always.
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KRTC wrote a review Feb 2021
San Carlos, California3 contributions1 helpful vote
We live in the SF Bay area and stay in SF occasionally for fun, it is an annual ritual to do so over the Lunar New Year. We knew we would miss the New Year Parade and it wouldn't be as much fun with everything shut down over COVID but decided to go anyway, and this time to try Hotel Nikko. Not amenities (dog park, pool, health center, restaurant) of course but the room was awesome! Loved it. Here is the big problem, I took the advertised price at Expedia which said "VIP perk : waived resort fee". When I booked the room the price with the fee kept coming up. I contacted Expedia and they said they would take it off.. which they did. Then I get to the hotel and go to check out, the resort fee is reapplied. The hotel of course wouldn't change it, and Expedia wouldn't honor their advertisement. This is some kind of bait and switch scam about their advertising,.. never again. Nice room but hours of arguing with customer service agents kind of ruined my weekend, sadly. Also if I am being honest I .. don't think the hotel has any business charging a resort fee when "the resort" is closed.
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Date of stay: February 2021
Value
Service
Sleep Quality
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 2 weeks ago
Dear KRTC, We are very pleased to see that you were able to enjoy your Lunar New Year annual ritual stay at Hotel Nikko San Francisco. We understand that San Francisco is very unique during these times but happy to see that you were able to find a getaway with us. It's unfortunate that there has been some confusion with the amenity fee. We would be more than happy to investigate further. If you have a moment please e-mail our Assistant Director of Guest Experience at msalvan@hotelnikkosf.com so that he may be able to contact you directly. We surely do not want your weekend with us to be ruined and want to remedy the situation as soon as possible. Thank you for staying with us. Our Assistant Director of Guest Experience will await your e-mail. Happy Lunar New Year! Sincerely, Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
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Daniel wrote a review Feb 2021
New York City, New York1 contribution
My wide and I had a wonderful stay in this hotel. Nice decoration, attentive staff and very comfortable bed. The breakfast was tasty. I loved the eggs. We look forward to coming back to this place next year.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 3 weeks ago
Dear danielhrr, Thank you very much for taking the time to review your stay at Hotel Nikko. We are very pleased to know that you and your wife had a wonderful stay with us. To understand that you both enjoyed the ambiance, food quality, and our customer service is very rewarding to all of us at the hotel. We look forward to welcoming you both back next year but please do not hesitate to contact us directly in the case you would like to visit us sooner. We would be more than happy to assist. Sincerely, Anna Marie Presutti, GM Hotel Nikko San Francisco
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mikiemd wrote a review Oct 2020
Seattle33 contributions13 helpful votes
We made our yearly trek to the Nikko in mid October. Obviously with the pandemic, things were markedly different. Our first clue was landing at Oakland Airport, when we got off the plane it was like a ghost town. BART was less crowded, but there is a bit more riff/raff on the train than normal. When we arrived at the hotel, we entered through the garage, as the front entry was boarded up. Check in was easy as always and we had a wonderful room. They were very much in "Covid prevention" mode with only 2 people (unless same group) in the elevator, everyone was masked up. Rooms were impeccably clean and you let them know when you wanted housekeeping, and you had to be out of the room for them to take care of that. There were very few guests in the hotel and I think we had the whole floor to ourselves. The Imperial Club lounge is closed temporarily, and you could use the workout room for a nominal fee. The restaurant was closed Sun/Mon/Tues and open for dinner the other nights. It was very surreal to be in the restaurant with so few guests, but the food was outstanding as well as the service. Dominique was awesome. They do have a food truck and we were able to sample one of the items and it was also great. We look forward to our visit next year and hopefully the world will be back to a more normal state.
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Date of stay: October 2020
Value
Rooms
Service
Room Tip: Splurge for an executive suite
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Response from Anna Marie Presutti, General Manager at Hotel Nikko San Francisco
Responded 13 Jan 2021
Dear mikiemd, Thank you for taking the time to review the hotel. We appreciate that you were able to still make your yearly trek to Hotel Nikko. We appreciate you mentioning our procedures and protocols that we have in place in regards to the Pandemic. The wellness of all our guests and employees is a definite priority and will continue to be in this New Year 2021. We look forward to welcoming you back to Hotel Nikko in the very near future. Happy New Year and safe travels. Sincerely, Anna Marie Presutti, GM Hotel Nikko San Francisco
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PRICE RANGE
US$205 - US$498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel nikko san francisco, nikko san francisco, san francisco nikko, nikko hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
532
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Frequently Asked Questions about Hotel Nikko San Francisco
Which popular attractions are close to Hotel Nikko San Francisco?
Nearby attractions include San Francisco Urban Adventures (0.2 km), Marrakech Magic Theater (0.2 km), and Barbary Coast Dispensary (0.5 km).
What are some of the property amenities at Hotel Nikko San Francisco?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Nikko San Francisco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Nikko San Francisco?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Nikko San Francisco?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Nikko San Francisco?
Conveniently located restaurants include Tacorea, Lapisara Eatery, and Taylor Street Coffee Shop.
Are there opportunities to exercise at Hotel Nikko San Francisco?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hotel Nikko San Francisco located near the city centre?
Yes, it is 1.0 km away from the centre of San Francisco.
Are any cleaning services offered at Hotel Nikko San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Nikko San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Nikko San Francisco offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.