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The Fitzgerald Hotel

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356 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Sydney, Australia
Reviewed 1 December 2013

Look its a great location and great price! But man, I came here on vacation and the mood the staff set is not what you want. They are rude, they don't greet you and when you ask for help they treat you as if your stupid, once to the point I felt quite upset after. At the end of the...

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Helpful?
3Thank cjsull
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

Thank you for your feedback! As we discussed via message, the staff have been addressed about this situation and action has been taken to ensure problems of this nature do not continue! We strive to offer the best customer service possible and so we are very sorry you had a negative experience, one which does not reflect our values of...

California
Reviewed 11 November 2013 via mobile

My friend and I stayed here for three nights on a girl's weekend. We just wanted a simple hotel near Union Square close to shopping and nightlife. The location is great, but the hotel was pretty lame. Curtains were torn, there was black mold in the bathroom. The room was small and run down, no a/c, and the noise from...

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5Thank cheerybCalifornia
New York City, New York
Reviewed 25 October 2013

I was in San Fran and wanted an inexpensive hotel but in a great location. I found it! The room I booked turned out to be a bit small and they upgraded me to a bigger room for a nominal fee (I think it was $15.) This is definitely a budget hotel and targets the traveller who's looking to save...

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Thank CGriff06
Sydney, Australia
Reviewed 19 October 2013

I had actually booked through Adelaide Hostel but on arrival was directed to the Fitzgerald Hotel for my private double room. Overall, I quite liked it but there were a few things that could be improved to make it an great stay... But to start with the good stuff: - A great location! Just a couple of blocks from Union...

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2Thank travelbeebuzz
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

Thank you so much for your review! We really appreciate your feedback. We're glad you got to enjoy many of the amenities we offer, the atmosphere, and the location! We do offer access to a refrigerator, microwave, tea and coffee, and an ice machine in the breakfast room downstairs which is available to all guests. However, we are always making...

North East England
Reviewed 3 October 2013 via mobile

Apart from small rooms that REALLY need a makeover, the lift is a relic. Probably Installed when the place was built, nothing appears to have been upgraded. What makes it worse is the ataff jam the doors open with laundry tubs when there doing the rooms. The breakfast, although complimentary, is overpriced. The dining area makes it look like a...

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Helpful?
3Thank Davy B
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

Hi Davy, Believe it or not, many people actually like the elevator, and the overall atmosphere, since it is meant to be an authentic, vintage, boutique hotel and not a sterile environment. As for breakfast, it is varied, with toast, bagels, breakfast pastries, orange juice, various spreads, and the fruit salad, as well as coffee. Perhaps coming late, right before...

Auburn, California
Reviewed 29 September 2013

I go to the City every chance I can get and have for years, dancing my way through the 80's, teaching a field intensive college course on the city in the 90's, and always celebrating the arts, culture, sports and various festivities that are San Francisco. My husband and I spend @ least 4 long weekends in the City each...

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3Thank DNJarvis
Annapolis MD
Reviewed 19 September 2013

Stayed three nights (Thursday, Friday and Saturday) and paid $700 for the pleasure. No AC, No screens, tiny room, vintage elevator that you could hardly get into and out of (the kind with the iron gate you pull back and forth from the 1940s and 1950s), room's view was of the parking lot and the yells from the vagrants and...

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4Thank onlytraveler
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

We're sorry that you were not completely satisfied with your experience. Reception is always on hand and happy to take care of anything that is amiss, such as the coffeepot or providing you with more complimentary toiletries... but they won't know to do so unless it is brought to their attention. As for the rate, it is actually a bargain...

Los Angeles, California
Reviewed 12 September 2013

We really enjoyed our 10 day stay at the Fitzgerald. The staff were friendly and helpful, the help-yourself breakfasts were as big or as small as you wished, and our room was clean and tidy. Couple of drawbacks - the room was quite small and there wasn't much storage space (really just a small wardrobe) and as someone else has...

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2Thank MikeBrockie
Christchurch, New Zealand
Reviewed 3 September 2013

Pleasantly surprised by this genuine San Francisco boutique style hotel from yesteryear. Small rooms, but we were out all day. Really helpful desk staff that organised taxis and directions for us. Excellent location - walk a couple blocks to Union Square and buses, cable cars. Great to get help yourself breakfast included.

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2Thank SailFlyTrain
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

Thank you, we're so glad you enjoyed your stay! The location is unbeatable and we're glad you were able to make the most out of it, and make use of the staff who are always on hand to help! We hope to see you again next time you are in San Francisco!

Hamilton, New Zealand
Reviewed 3 September 2013

Very well situated near Union Square. Easy walk to great shopping. Very close to many bus routes, BART, and cable car. Breakfast downstairs was well done with good range of choices. Only poor feature was the elevator - very small and difficult to open.

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1Thank tr0mb0ne
Elizabeth O, Public Relations Manager at The Fitzgerald Hotel, responded to this review

Thank you for your response! The elevator is vintage but always reliable. We're happy you were able to make the most of the location and partake in our ample free breakfast! We hope to see you again the next time you are in San Francisco!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning

Additional Information about The Fitzgerald Hotel

Address: 620 Post St, San Francisco, CA 94109-8222 (Formerly Fitzgerald Hotel Union Square)
Region: United States > California > San Francisco
Price Range: €84 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Fitzgerald Hotel 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Fitzgerald Hotel San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Fitzgerald Hotel staff and other travellers.
2 questions
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Darwin, Australia
over a year ago

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Questions? Get answers from The Fitzgerald Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect a lot of space.”
 of 5 bubbles Buddymoran, 4 Aug 2016 | Read review
“I doubt asking for a particular room will make any difference to what you end up with; you get what you're given, be thankful. ;)”
  • Each floor, each room, is unique.
  • Unique fittings in every room
  • Right in the action.
  • Very pretty room, my first stay
 of 5 bubbles 220dianneh, 28 Jul 2016 | Read review
“maybe the rooms facing the back of the hotel are quieter. nothing a nice white noise app couldn't solve, though.”
 of 5 bubbles MrsLepervanche, 17 Jul 2016 | Read review
“Rooms away from Post street is going to be quiet but without any view.”
 of 5 bubbles Pawlok, 5 Apr 2016 | Read review
“The petite room is just going to be too small for all but a single traveler.”
 of 5 bubbles 804lanced, 14 Feb 2016 | Read review
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