Being the third Intercontinental to visit this year, we were slightly disappointed. We experienced the LA property to be at a much higher level. Although not checking in before 4 pm, one of our rooms was not ready yet. Travelling as a family of 4...More

This is my third stay and I am sure I will be back. This is the perfect place to stay for a weekend shopping/sightseeing trip. I booked a king corner suite, and as an ambassador member I was upgraded to a corner jr suite on...More

My shower was covered in hairs when I arrived. Absolutely disgusting and just clearly hadn't been cleaned. So naturally, I complained and they assured me it would be addressed, but it was very late and I went to bed. The next day when I returned...More

Excellent hotel and staff, clean room and great food. Concierge staff very informative of the area and activities (Bill). Great location near all visiting area of San Francisco. Check in was quick and sidle with a great smile.

I was on a quick business trip to San Francisco recently and stayed at this hotel for the first time. Upon entering the hotel I had a positive reaction. The decor is fresh & bright and the staff was friendly and customer focused. I requested...More