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InterContinental San Francisco

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InterContinental San Francisco
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2,699 Reviews from our TripAdvisor Community

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Showing 2,386: English reviews
Vernon Hills, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

I stayed at the Intercontinental for a quick trip to SF. It's a nice property just a few blocks off of the Market Street area. Conveniently two blocks to the BART station so easy access from SFO. It's a little faceless from the outside - looks more like an office building than a hotel. Inside it's modern and tasteful. Rooms... More 

Helpful?
Thank djcollie03
Level Contributor
3 reviews
3 hotel reviews
Reviewed 6 days ago NEW

The InterContinental San Francisco is a great value hotel. The rooms are large and nice and the hotel staff were very friendly and helpful. My only complaint was that the showers had awful water pressure. Overall though for the price I would definitely stay here again.

Helpful?
Thank Robert E
Beijing, China
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago NEW

Stayed at the hotel for a 3 nights business trip. The location is convenient and rooms are spacious and have all necessary amenties. Design of the rooms is a bit basic and bland. Brown furntiure, beige wall paper, beige artwork, brown carpet. Breakfast choice and quality is excellent. Service could be more attentive. I was a bit disappointed in the... More 

Helpful?
Thank UliA3
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for this feedback. I am so sorry that you had a negative experience with our Bell/Door team. I will bring this to the attention of our Guest Service Manager and ensure that your comments can be used to help coach the appropriate team members. I hope that you will reach out to me personally prior to your next... More 

Minneapolis, Minnesota
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago NEW

Good hotel next door to Moscone Center - my third stay at this hotel. Rooms are attractive if a bit generic. The lobby bar is a good place to meet with colleagues. It's not in the most appealing part of town, but is convenient to a number of attractions besides the Moscone and to some restaurants and shopping. It's a... More 

Helpful?
Thank Bjgr
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for your loyalty and for sharing these kind words on TripAdvisor. We look forward to welcoming you back on your next business trip. Sincerely, Wade Furman Night Manager More 

hong kong
Level Contributor
273 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago via mobile

Yes, it's near union square. But when I arrived, I was surprised by the surroundings. It looks like not in the downtown, it's in a dump area. Also, the taxi driver warned me not to go out late at night! No free wifi is provided is a stupid strategy for business traveler. Breakfast is expensive! The room is clean and... More 

Helpful?
Thank piaHongKong
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for this feedback. We are happy to hear that you enjoyed your room and amenities. I am sorry that our location did not suit you as well as you hoped. On your next visit to San Francisco I recommend you try our sister property, The Intercontinental, Mark Hopkins, which is located on Nob Hill. Sincerely, Wade Furman Night... More 

Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

If you want easy access to the majority of San Francisco's main attractions, this hotel is in the perfect location for you. Excellent for a weekend getaway of shopping and relaxation, the main shopping center is just around the block. If you feel like winding down at the end of the day, two of the major SF movie theaters are... More 

Helpful?
Thank Christine B
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for this great review. I am so happy that you loved our location. Sincerely, Wade Furman Night Manager More 

Oslo, Norway
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

The breakfast here is great, and so was the food a Luce restaurant. The room was big but average. We were on the 30th floor and could still here all the traffic. The location of this hotel is not the best. You do not want to walk outside after dark. Due to the location of this hotel we will not... More 

Helpful?
Thank C-I_OSLO
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for this feedback. I am sorry that you did not like our location. On your next visit to San Francisco you may prefer The Intercontinental, Mark Hopkins. This is our sister property and is located in the residential neighborhood of Nob Hill. Sincerely, Wade Furman Night Manager More 

Dallas, Texas
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago

My husband attended a conference and we had a good experience here. I loved the location with shopping and restaurants and the trolley in easy walking distance. Concierge service went above and beyond and are top notch. Room was clean, beds comfortable.

Helpful?
Thank KATexas88
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you for your kind words about our staff, rooms and location. We hope to see you again in the near future. Sincerely, Wade Furman Night Manager More 

Manila
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 weeks ago

Booked Intercontinental for a recent Conference at Moscone Convention Center West. LOCATION, great! It was soooo convenient, with the hotel being just beside the conference venue... and near St Patrick's Church, surrounded by commercial shops and eateries, walking distance to the famous Market Street, Union Square, Civic Center, MOMA and the Powell cable car. Conveniently near the Powell BART station... More 

Helpful?
Thank kasalamd
wadefurman, Manager at InterContinental San Francisco, responded to this review

Thank you so much for sharing this wonderful review. Sincerely, Wade Furman Night Manager More 

Portage, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Within 10 minutes of entering my room, my throat started itching, eyes became itchy, and my nose started to run. It felt just like when I am around cats or dogs. Sure enough, this turned out to be a "pet friendly" hotel. I asked to be moved to a pet free room. They said they didn't have any pet free... More 

Helpful?
1 Thank Michael P

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
InterContinental San Francisco is the Bay Area s newest upscale hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround. ... more   less 

Additional Information about InterContinental San Francisco

Address: 888 Howard Street, San Francisco, CA 94103-3011
Region: United States > California > San Francisco > SoMa
Price Range: €151 - €511 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental San Francisco 4.5*
Number of rooms: 550
Reservation Options:
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Also Known As:
Intercontinental San Francisco Hotel San Francisco
San Francisco Intercontinental
Hotel Style:
#7 Spa Hotel in San Francisco
#15 Romantic Hotel in San Francisco
#15 Business Hotel in San Francisco
#18 Luxury Hotel in San Francisco
#22 Family Hotel in San Francisco
#27 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Francisco staff and other travellers.
27 questions
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Questions? Get answers from InterContinental San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better for less street noise.”
 of 5 bubbles KATexas88, 22 Nov 2016 | Read review
“Bay view, Eastern facing so morning sun greets you, higher floors.”
 of 5 bubbles kasalamd, 15 Nov 2016 | Read review
“Higher floors offer nicer views”
 of 5 bubbles AlanTam25, 10 Nov 2016 | Read review
“High floor away from elevators”
 of 5 bubbles C7922UManthonyc, 4 Nov 2016 | Read review
“If you splurge for a bay view, ask for a corner room (floor to ceiling windows) on a high floor. (I was on 17, higher would be better.)”
 of 5 bubbles Faureout, 1 Nov 2016 | Read review
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