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The Park Central San Francisco

3,713 reviews
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Traveller (921)
Room & Suite (637)
Dining (72)
Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(516 reviews)
“great location”(553 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4.0 Star Hotel
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Reviews (3,713)Write a Review
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1,329
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All reviewswestin market streetfront deskgreat locationunion squarefloor to ceiling windowsheavenly bedyerba buena gardensmoscone centercorner roomhigher floorbusiness hotelbusiness tripgreat roomupon checkan upgradevalet parkingbart station
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1,331 - 1,335 of 3,370 reviews
Reviewed 1 September 2015

The room was fabulous 27th floor with a view of the city, the building is clean and well maintained, the rooms are relatively roomy, quiet, the wifi is excellent, and the staff are professional. The location is also great, The consierge were very helpful and...More

2  Thank Carolfuntrip
Response from Michael S, Manager at The Park Central San FranciscoResponded 2 October 2015

Hi Carolfuntrip, Thank you for your receive. We are delighted that our service team made their marks with you. We strive for service excellence and ensure that our guests are satisfied. All the best!

Reviewed 30 August 2015

Rooms are very sub par and basic for the price. Front desk person Justin was rude. The manager Anthony was very helpful, otherwise I would have cancelled the booking immediately. I would not stay here again. Most hotels in San Francisco are superior.More

2  Thank Lilian W
Response from Michael S, Manager at The Park Central San FranciscoResponded 31 August 2015

Dear Lilian, First off, I would like apologize about the service you received. This is certainly not typical and I am glad to hear that you were able to speak with a manager to rectify the matter. We certainly appreciate your patronage and hope that...More

Reviewed 28 August 2015

The Park Central Hotel was previously the Westin Market Street, and occasionally still shows up on some travel sites with that title. Even with the name change, this is still affiliated with Starwood, so SPG'ers can rest assured that they will receive full points and...More

3  Thank East2East
Response from Michael S, Manager at The Park Central San FranciscoResponded 31 August 2015

Dear East2East, Thank for your review. We appreciate your continued patronage as a repeat guest. Thank for for commending our staff on their professionalism. It sounds like you have experienced a fair selection of our room types. We hope to see you again when your...More

Reviewed 28 August 2015

We arrived into San Francisco airport and got the train into the city. From the stop it was up the steps and around the corner to the hotel so convenience wise it was perfect. Location was excellent, Close to many restaurants and bars and shops....More

4  Thank delaminco77
Response from Michael S, Manager at The Park Central San FranciscoResponded 31 August 2015

Hello there delaminco77, Congratulations! Thank you for choosing to stay with us for such a special occasion! Great to hear about the positive interactions with our guest service team. We are delighted that you had a pleasant stay. Congrats again!

Reviewed 27 August 2015

The room was nice though could have used electric outlets by the bed. Everything clean and nice. While my room was upgraded (and had a great view) then moved me to 2 queen beds vs. the king bed reservation. Coffee or at least a coffee...More

3  Thank Travels-with-Michael
Response from Michael S, Manager at The Park Central San FranciscoResponded 31 August 2015

Hi Travels-with-Michael, Thank you for your review. We appreciate all of the feedback and thank you for staying with us. We do offer grab-n-go lunch offerings in our restaurant, MaSo. We hope you enjoyed the views from the upgraded room - they are quite spectacular!...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$180 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in San Francisco
#26 Family Hotel in San Francisco
#34 Business Hotel in San Francisco
#38 Luxury Hotel in San Francisco
#69 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$180 - US$638 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in San Francisco
#26 Family Hotel in San Francisco
#34 Business Hotel in San Francisco
#38 Luxury Hotel in San Francisco
#69 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (921)
Room & Suite (637)
Dining (72)
Pool & Beach (3)
Hotel & Grounds (510)
Bathroom (54)
Business Centre & Event Rooms (12)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
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396george1967
12 September 2017|
AnswerShow all 3 answers
Response from packacards | Reviewed this property |
When I was there in March it was $32 per day, and it was for "free" wi-fi (which you get for free if you're a member of the parent company), an unspectacular hotel gym, and the use of a notary during business hours. So... More
1
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Julia B
4 April 2017|
AnswerShow all 9 answers
Response from MeSoko | Reviewed this property |
Julia, I am not sure what is the difference between full and limited SPG participation. The hotel has SPG floors and permits use of points to pay for nights. More than that you'll have to call the 800 number. Btw, there... More
0
Votes
CNP60
25 February 2017|
AnswerShow all 2 answers
Response from Beverly B | Reviewed this property |
Yes , it's underground parking , yes there's valet parking 😊
0
Votes
Room Tips
"Away from the elevators is quieter."
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"Book another hotel"
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"Ask for a high floor with a city view."
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"Ask for higher floor with city view"
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