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The Park Central San Francisco

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50 Third Street, San Francisco, CA 94103
COVID-19 update: See the added health and safety measures this property is taking.Read more
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TripadvisorUS$306
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Booking.comUS$306
Hyatt.comUS$348
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1233)
Room & Suite (771)
Dining (66)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park Central San Francisco
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 248 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
THE SOMA SAN FRANCISCO HOTEL UPDATED AND UNSURPASSED Downtown convenience. Inspired hospitality. Complete comfort. It all comes together at The Park Central San Francisco - located amidst San Francisco, California's most popular sights and venues. Our newly re-imagined downtown hotel elevates the standard of excellence in luxury hotels in San Francisco, while celebrating the timeless art of hospitality. We take great pride in making you feel at home.
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Full view
Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Valet parking
Paid wifi
Breakfast available
Breakfast buffet
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English, Spanish, Chinese, Filipino and 5 more
4,714Reviews45Q+A100Room tips
Traveller rating
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Popular mentions
RoyaltyIsHere wrote a review Dec 2020
San Francisco, California49 contributions58 helpful votes
On December 4th, I had planned a weekend stay at the Park Central hotel in San Francisco. At the time, I planned my weekend getaway, it was under the Marriott umbrella,where I hold the platinum tier status. However December 18, that changed to the Hyatt umbrella. Under the Hyatt umbrella i hold their Explorist tier status. Upon arriving to the hotel December 18, check in was OK, but of course they were having problems with the system, which is understandable because they just recently switched over. During my stay, I found it very time consuming and frustrating that the only way you could use the elevators with a key card, which meant I had to go downstairs for food deliveries and when my friend came to visit. I can understand having key card access at night but all day is ridiculous. On the 19th, I called the front desk and spoke with Briana and asked about a late check out, I figured it wouldn’t be a problem because with my tier status, I could check out at 2pm. I needed to complete the rest of my Christmas shopping before I left San Francisco. Briana made it seem like she was doing me a favor with her unpleasant attitude and stated to me that she could give me until 1PM. That’s disturbing to me, as I did not pay good money to stay at a hotel to receive poor service. Upon check out, I was asked about my stay and I explained my problems to the attendant, Jacob, who was very understanding and pleasant. He tried to fix the experience, but it was already to late as I was checking out. Fast forward to present, I’ve viewed my Hyatt account to see if I received my points for my stay and I was told that I didn’t earn any points for the trip. I guess apparently, because my hotel reservation was pre-booked during the Marriott affiliation when they transitioned over to Hyatt, I didn’t receive points for either membership because it was lost in transit as a representative told me and there was nothing that could be done about it. I will never stay at this hotel again.
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Date of stay: December 2020
Value
Cleanliness
Service
3 Helpful votes
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Response from Pauline P, Guest Services / Front Office at The Park Central San Francisco
Responded 3 Mar 2021
Hi Royaltyishere, It is so sad to read that your recent stay with us was not a very pleasant one due to the inconveniences you encountered. We sincerely apologize for the challenges you faced during your stay. Please be assured that your feedback is being taken very seriously and we will certainly work towards improving on the areas where we have unfortunately displayed a decline. We hope you will return for a better stay experience in the near future.
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Jamie N wrote a review Dec 2020
Santa Rosa, California12 contributions25 helpful votes
I have stayed at the Park Central quite often throughout the last few years. I'm also pretty high up on the Marriott Chain. My card was declined and they had security at my door harassing me twice in 20 minutes. I'm not riff raff... I've never not paid my bill. And I've never been so harassed at a hotel in my life. I'll never stay there again. The security guys name was Rady... and he's very rude.
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Date of stay: December 2020
Rooms
Location
Service
Trip type: Travelled on business
3 Helpful votes
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Response from Pauline P, Guest Services / Front Office at The Park Central San Francisco
Responded 3 Mar 2021
Hi Jamie N, It is so sad to read that your recent stay with us was not a very pleasant one due to the inconveniences you encountered. We sincerely apologize for the challenges you faced during your stay. Please be assured that your feedback is being taken very seriously and we will certainly work towards improving on the areas where we have unfortunately displayed a decline. We hope you will return for a better stay experience in the near future.
Read more
J E wrote a review Dec 2020
Fredericksburg, Virginia5,990 contributions433 helpful votes
We recently visited Napa Valley for a week and since we’re foodies, we booked a night in San Francisco for our last night in the area before leaving the next day. Our plan was to enjoy a special (hopefully a DDD or Michelin) dinner in the city. Unfortunately, Covid happened and most things in the city were shut down or were forced to make guests dine outside. We still kept our reservation at this hotel though and have to say that the location is great for those who like to walk (just be sure to walk towards the water on Mission or Market Streets, don’t go in the other direction – it’s beyond nasty there). Check-in was smooth and quick. The staff we encountered, which were very few, were friendly and as helpful as they could be given the Covid scare. The room was very comfy, well-organized and mostly clean/in working order… The thermostat was shattered, so we couldn’t see the screen on it. The hot water in the bathroom worked great. Shower drained well too. TV was very nice and the remote seemed to work well (this seems to be an issue in many hotels). The view from the 31st floor was amazing! We could see two sides of the bay, ships, other large buildings, etc. The property features a lobby bar and restaurant, but neither were opened during our visit. Overall, if I was forced to come back to SFO, I could see staying here again.
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Date of stay: December 2020
Value
Cleanliness
Service
3 Helpful votes
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Blanca wrote a review Nov 2020
4 contributions2 helpful votes
I checked in for 1 night with a friend for her birthday. We noticed little things like the curtains have holes and the lamp shades were dirty but what really got me was this mysterious stain (mold?) on the pillow. We noticed it the next morning and we were disgusted. I called down to front desk and all they did was offer to replace the pillow case. There was no point as we were checking out ready. I felt like they could have handled that better. There was not even a follow up call or an apology at the very least. It made me question the cleanliness of the hotel.
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Date of stay: November 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Pauline P, Guest Services / Front Office at The Park Central San Francisco
Responded 3 Mar 2021
Hi Blanca1119, It is so sad to read that your recent stay with us was not a very pleasant one due to the inconveniences you encountered. We sincerely apologize for the challenges you faced during your stay. Please be assured that your feedback is being taken very seriously and we will certainly work towards improving on the areas where we have unfortunately displayed a decline. We hope you will return for a better stay experience in the near future.
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Seanmees wrote a review Nov 2020
San Francisco, California5 contributions11 helpful votes
I liked this hotel until I tried to check in last night and Mike or Michael the overnight front desk "manager" showed me that The Park Central Hotel in San Francisco is NOT A GOOD CHOICE if you want good customer service, value for your money or a place where the customers and guests are anything of importance to the staff. I made my reservation on booking.com for 3 nights. I Uber down to hotel, he says he cant find my reservation so i sit down call booking.com get an agent on phone who calls the front desk and they tell me that they find it so i get up walk to the front desk and he says he then magically finds, give my credit card which says declined. Sit down call my bank totally irritated as i used my card all night with no problems and there is plenty of cash in my account. Finally get bank on phone and they say no hold on card, no problems with card and NO DECLINES OR CHARGE ATTEMPTS SHOWING FROM PARK CENTRAL HOTEL! I keep bank on the line and run the card again with MIKE and again declined. My bank says the show NO DECLINES AND NO ATTEMPTS. At this point I'm over an hour wasting my night, exhausted, confused, extremely not liking Mike's handling of this, his unprofessional tone, rude statements and condescending remarks were an indication that I was not welcome in this yelp 3 star hotel and that he was going to do nothing to understand why this mysterious card processing error was ruining my night. I asked him what amount he was charging my card and he didnt even know of hand. He typed and typed and typed until he finally answered me $414 he said and there was over $1000 in my account which showed zero attempts from Park Central Hotel. He did NOTHING to fix this weird problem and would not even walk me in or do anything that normal hotels do. I know because I worked for Marriott for ten years at different properties. Mike is the reason I will share with as many people, colleagues, websites, blogs, and the world to NEVER STAY AT THE PARK CENTRAL HOTEL SF AS THEY HAVE THE WORST FRONT DESK STAFF, DO NOT CARE ABOUT GOOD SERVICE, DO NOT WELCOME PAYING GUESTS, DISCRIMINATE, AND DO SHADY RUDE AWFUL THINGS TO GUES
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Date of stay: November 2020
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: You can find a great room at any hotel NOT AT THE PARK CENTRAL SF HOTEL
See more room tips
3 Helpful votes
Helpful
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Response from Pauline P, Guest Services / Front Office at The Park Central San Francisco
Responded 3 Mar 2021
HI seanmees, It is so sad to read that your recent stay with us was not a very pleasant one due to the inconveniences you encountered. We sincerely apologize for the challenges you faced during your stay. Please be assured that your feedback is being taken very seriously and we will certainly work towards improving on the areas where we have unfortunately displayed a decline. We hope you will return for a better stay experience in the near future.
Read more
Previous
PRICE RANGE
US$182 - US$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin san francisco market street hotel san francisco, san francisco westin
FORMERLY KNOWN AS
Westin San Francisco Market Street
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / SoMa / South Beach
NUMBER OF ROOMS
681
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Frequently Asked Questions about The Park Central San Francisco
Which popular attractions are close to The Park Central San Francisco?
Nearby attractions include The Escape Game San Francisco (0.3 km), San Francisco Museum of Modern Art (SFMOMA) (0.2 km), and Yerba Buena Gardens (0.2 km).
What are some of the property amenities at The Park Central San Francisco?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and breakfast buffet.
What food & drink options are available at The Park Central San Francisco?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Park Central San Francisco?
Yes, valet parking is available to guests.
What are some restaurants close to The Park Central San Francisco?
Conveniently located restaurants include Mourad, Taj Campton Place Restaurant, and The Grove - Yerba Buena.
Are there opportunities to exercise at The Park Central San Francisco?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Park Central San Francisco?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Park Central San Francisco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Park Central San Francisco offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Park Central San Francisco?
The staff speaks multiple languages, including English, Spanish, German, Chinese, Hindi, Indonesian, and Vietnamese.