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The St. Regis San Francisco

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The St. Regis San Francisco
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1,232 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
Miami, Florida
Reviewed 13 May 2014

Our experience was good but not great. We got there after check-in time and the room was not ready, they were not apologetic at all. They offered to hold our luggage but could not give us an estimate as to how long it would take to get our room. For the inconvenience they could have at least offered us a...

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Helpful?
Thank NinaRo724
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, Thank you for sharing your review of your recent stay at The St. Regis San Francisco. I sincerely apologize for your arrival experience at the hotel and encourage you to contact me directly to further discuss the details of your stay and how we may improve your visit. Sincerely, William Fong Hotel Manager 415-284-4057 William.fong@stregis.com

Westlake, Ohio
Reviewed 11 May 2014

We stayed at the St. Regis on May 5, 2014. We were staying there on our first night of our 20th wedding anniversary. We were planning on booking two more nights later in May, while we were there. We were so excited because we have read good reviews about this property. We were contacted about 10 days prior to our...

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Helpful?
1Thank Natspat2014
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, On behalf of our entire hotel staff, I sincerely apologize for the service that you received during your recent stay at The St. Regis San Francisco. I regret to hear that we were not able to provide you and your husband with a wonderful experience during your special anniversary. Unfortunately, during that time we did have some technical...

Reviewed 8 May 2014

This is the first time I am writing a review about a place just after check-in. This is my 4th stay St. Regis and it's always worth the expensive rate. The moment I walked in and headed to the check-in, the check-in agent greeted us and informed me that I was upgraded to Grand Deluxe Room because I am an...

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Helpful?
Thank Fawazfarooqui
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, Thank you for your review of your recent stay at The St. Regis San Francisco. We sincerely appreciate your continued loyalty as a Starwood Preferred Guest and your kind words about our Front Office team. I am delighted to hear that you and your family had a wonderful experience at our hotel, and I hope to welcome you...

London, United Kingdom
Reviewed 7 May 2014

We were in San Francisco in March for 2 nights & chose the St Regis as a birthday treat. We booked an Astor corner suite & were upgraded on arrival, which was a lovely surprise. We had a beautiful, spacious one bedroom suite with a huge sofa, open plan dining area & separate dressing area. Perfect! We loved the city...

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1Thank meeles
San Francisco, California
Reviewed 6 May 2014

LOCATION: - Super close to Moscone Center and a no-brainer if you're attending a conference there and have a generous expense account - Also walking distance to Union Square and a short walk/jog to Embarcadero FOOD: - Ame is an excellent restaurant great for business dinners or romantic dates - Room service is a bit on the pricey side (but...

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Helpful?
Thank Tiffany M
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, We appreciate sharing your review of your recent stay at The St. Regis San Francisco. I am pleased to hear that you had a wonderful visit with us and would like to thank you for the kind words about our staff and the service that you received. Please do not hesitate to contact me prior to your next...

Knoxville
Reviewed 2 May 2014

We stayed at the St Regis for a meeting at the Moscone Center, and the location was perfect. I was prepared to be in love with this hotel because of my experience with the concierge Antonio before we even arrived. He went the extra mike making suggestions and restaurant reservations for our stay. He even sent me lists of great...

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Helpful?
1Thank LisaKnoxville
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, Thank you for sharing your thoughts on your recent stay at The St. Regis San Francisco. I am delighted to hear that you had an exceptional stay with us and appreciate your kind words about our Concierge team. I sincerely apologize for your incident with our spa and encourage you to contact me directly so that we may...

Monte Sereno, California, United States
Reviewed 27 April 2014 via mobile

As expected, the room, the service, the experience was perfect. St. Regis does it right. It's expensive , it's modern , but is worth it. I recommend this place and stay at St Regis SF each time I spend the night in the city. I recommend the rooms facing the bridge or even facing Mascone center.

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Helpful?
Thank ShahramG
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, Thank you for sharing your review of your recent stay at The St. Regis San Francisco. I am delighted to hear that you had an exceptional experience with us and appreciate your high recommendation of our hotel. Please do not hesitate to contact me directly prior to next visit, as we hope to welcome you back soon. Sincerely,...

Vancouver, BC
Reviewed 22 April 2014

The hotel is newer, it's centrally located to market st and the art district. Rooms are very nice, they are modern, the beds are comfortable, and the lounge/bar area is super nice. Make an effort to have the house car (Bentley) take you to your dinner reservation.

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Thank mfsupra
Bangkok, Thailand
Reviewed 21 April 2014

We usually spend a few days in SFO before we catch a flight to our home town in Bangkok every year.We prefer the Union Square location as it was convenient to all the shopping outlets and can reach other points as well.On this trip in January ,we decided to try St.Regis trusting the Brand standard and reading favourable reviews.Booking through...

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2Thank TravelbugX50
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, Thank you for sharing your review of your recent stay at The St. Regis San Francisco. I am delighted to hear that you had a wonderful visit with us during your annual visit to San Francisco. We appreciate your kind comments about our Front Desk staff and your high recommendation of our hotel. I encourage you to contact...

New York City, New York
Reviewed 17 April 2014

Have stayed here on a couple of occasions, most recently two nights in April '14. The good: - Stellar customer service and attentiveness - Spacious rooms, luxurious bathrooms, well appointed and bright rooms The not so good (not quite bad either): - I love rainshowers, but their eco-friendly low water pressure rainshowers are rather unsatisfying. So bad that I switched...

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Helpful?
Thank LICRD
William F, Manager at The St. Regis San Francisco, responded to this review

Dear Guest, We would like to thank you for sharing your thoughts on your recent stay at The St. Regis San Francisco. We appreciate your kind words about our hotel staff and service and are pleased that you enjoyed your guestroom décor and amenities. I apologize for the inconvenience due to the water pressure and also the location of the...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious St. Regis San Francisco also has the Museum of the African Diaspora located within the hotel and the renowned San Francisco Museum of Modern Art next door. ... more   less 

Additional Information about The St. Regis San Francisco

Address: 125 Third St., San Francisco, CA 94103-3107
Region: United States > California > San Francisco > SoMa
Price Range: €423 - €838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis San Francisco 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
St. Regis Hotel, San Francisco Hotel San Francisco
St Regis San Francisco
Hotel Style:
#3 Spa Hotel in San Francisco
#5 Business Hotel in San Francisco
#7 Luxury Hotel in San Francisco
#17 Romantic Hotel in San Francisco
#23 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis San Francisco staff and other travellers.
4 questions
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Edinburgh
over a year ago
Pleasanton, California
3 months ago
Wilmette, Illinois

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Questions? Get answers from The St. Regis San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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