Great front desk staff to help w everything and anything we needed. Room key problem or TV remote problem the front desk manager was very friendly and attentive to make sure our problem got fixed and our stay was pleasant. Even when I forgot my laptop In the room, he made sure to set it aside so I can pick it up. Has to be the best service I’ve received at any hotel in a very long time. I would definitely consider staying at this hotel again based on the price location and customer service.
The hotel was clean and very affordable. Everyone we encountered were nice workers. It was also the only hotel I could find with bathrooms in the rooms.. I loved this place and it made my first Trip to California great. 10/10 would come back again.
I had a very bad experience with this hotel i made an over the phone booking for 13 rooms and they charged my credit card twice I called them so they can return my money and they said they can’t help me I will never book with them again.
We had a very good stay-- Friendly Staff Knowledgable in recommending nice city attractions. Very convenient to all City Attractions! NOT LIKE A OTHER HOTEL FELT AT HOME I WILL BE COMING BACK NEXT TIME
CONSUMER ALERT. If there is ANY chance you might cancel your reservation do not book here! You can call them till you are blue in the face and they wont be able to find your reservation, and will charge you anyway. They staff is extremely rude, and won't do anything for you. I called 4 times to an extremely rude staff on every call. Instead of being helpful, they were angry I kept trying to cancel when they couldn't find my reservation. I believe they have done it on purpose and reported to consumer protection. If you have a similar situation please contact me.
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