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Hotel Adagio, Autograph Collection

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Hotel Adagio, Autograph Collection
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1,254 Reviews from our TripAdvisor Community

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Showing 1,175: English reviews
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Reviewed 3 days ago NEW

If I could give them zero star, I would. My husband and I recently stayed there. We had some of the sodas in the fridge, so our final bill was different from their invoice. With other Marriott chains, we could go download our final bills from Marriot website, but not with this hotel. So we had to call. My husband...

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Helpful?
Thank Aeri M
Chris H, Front Office Manager at Hotel Adagio, Autograph Collection, responded to this review

Hi Aeri, Thank you for completing a guest satisfaction survey through Trip Advisor. I do apologize you had a difficult time retrieving your guest folio after you checked out. We try our best to deliver updated folios as soon as a guest requests. I hope it was not too much of an inconvenience for you. We'll definitely share your comments...

USA
Reviewed 4 days ago NEW

I stayed here in early March while in SF for work. All the hotels in the area were booked up because there was a large conference happening over at Moscone so stayed here because it was the only hotel I could find in the Marriott system whose rates were not vomitous on the dates I needed to be in town....

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Helpful?
Thank k8houlihan
Chris H, General Manager at Hotel Adagio, Autograph Collection, responded to this review

Hi k8houlihan, Thank you for taking the time to leave us a review on TripAdvisor. We appreciate all of the feedback we can get. I am happy to read that overall you enjoyed your experience, but I can certainly see there is room to improve. We thank you for giving us that opportunity! We hope for a chance to better...

Colorado
Reviewed 5 days ago NEW

The front desk staff were very friendly and helpful. Our bed was super comfortable and we had a great night's sleep. It seems like there were a lot of things to do within walking distance. Lots of music and shows very close by. We walked to Chinatown, Union Square, Japantown.... We were only here for one night but would definitely...

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Helpful?
Thank MsColorado
Reviewed 6 days ago NEWvia mobile

I raised the bar of expectation and some how was disappointed.. Good value for money but not an autograph collection standard. Elevators are old, and takes forever, small corridors, rooms are very close to each other. Fitness center is ok, bit old. Location is not the best.

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Helpful?
Thank Saoud A
Chris H, General Manager at Hotel Adagio, Autograph Collection, responded to this review

Hi Saoud A, Thank you so much for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback and for giving us an opportunity to improve. We take great pride on our products and services, so we are very disappointed that we missed the mark on your experience. We hope that if your travels bring you...

San Francisco, California
Reviewed 1 week ago

I had reviewed this property once previously and given them high marks. Sadly a few years made a big difference and this trip was dismal at best. I usually list "pros" and "cons" - but I have no pros to list for "The Adagio" from this trip. So, I'll start with the cons: - Horrible customer service starting with check...

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Helpful?
Thank Perigrinator
Chris H, General Manager at Hotel Adagio, Autograph Collection, responded to this review

Hi Perigrinator, Thank you so much for taking the time to write a review on TripAdvisor. We take great pride on our products and services, so we are very disappointed that we missed the mark on your experience. We have shared your feedback with the appropriate team to ensure this is corrected moving forward. We hope that if your travels...

Austin, Texas
Reviewed 1 week ago

This turned out to be a decent value for an SFO weekend. Its big claim to fame is its bar and mixologist. The bar was always 'happening' but as a guest, breakfast is restricted to a smallish backroom. Limited menu, grudging service but OK. The building is old and you see that reflected in bathrooms (although they have been updated,...

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Helpful?
Thank 37Frequenttraveler
Des Moines, Iowa
Reviewed 1 week ago

Enjoyed 5 nights here with my family of 4 (including two teenage daughters). Corner room (an "Artist's Studio") was perfect for us. Opened up the sofa bed each night and girls never complained once about it. Wife and I enjoyed the spacious king-sized bed which was perfect. Housekeeping staff was very helpful, as my long-haired brood needed multiple bottles of...

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Helpful?
Thank dmj772
Watsonville, California
Reviewed 1 week ago

1st time stay at Hotel Adagio and the service was fantastic. Welcoming, warm and really made you feel at home. Door opened & you are greeted when you come in & out. Rooms are very comfortable and QUIET! Don;t know how they do it as they are on a bust street, Geary. Room was large & comfortable. Service bar. Coffee...

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1Thank Kerryloves2travel
Reviewed 1 week ago via mobile

Amazing hotel with huge windows. Good bar with happy hour every day. This autograph collection is good every dime spent - from toiletries in bath to nice cozy bed. Very good service and the staff is very helpful. Gem in terms of location. Can walk to union square. Close to great night life.

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Helpful?
Thank Invictus_Happy
San Diego, California
Reviewed 1 week ago

I'm returning to this property for a second visit. As a Marriott Rewards person, I agree with all the superlative reviews here. I love how a Marriott employee is giving a poor review to a Marriott property below. Good luck with keeping that job.

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Helpful?
Thank Laidbackandrelaxed

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Adagio, Autograph Collection features a fresh design that bridges its Spanish Colonial Revival architectural roots to a clean and contemporary design aesthetic. In the heart of San Francisco's theater, dining and shopping districts, the Adagio is the perfect destination for exploring whether you're visiting on business or pleasure. Uniquely San Franciscan and clearly Californian, Hotel Adagio offers a pace and atmosphere that is luxuriant and aromatic. ... more   less 

Additional Information about Hotel Adagio, Autograph Collection

Address: 550 Geary St, San Francisco, CA 94102-1650
Region: United States > California > San Francisco
Price Range: €195 - €408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Adagio, Autograph Collection 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Adagio San Francisco
Hotel Adagio San Francisco
Hotel Style:
#21 Business Hotel in San Francisco
#30 Luxury Hotel in San Francisco
#35 Green Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Adagio, Autograph Collection staff and other travellers.
14 questions
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High Wycombe, United Kingdom
USA
Danville, California
5 months ago
Lisburn, United Kingdom

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Questions? Get answers from Hotel Adagio, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor which I'm sure helps with street noise”
 of 5 bubbles MsColorado, 22 Mar 2017 | Read review
“None of the rooms are good if you have to deal with the Front Desk...”
 of 5 bubbles Perigrinator, 19 Mar 2017 | Read review
“"Artist's Studio" for some extra square footage. Upper floors avoid traffic noise.”
 of 5 bubbles dmj772, 18 Mar 2017 | Read review
“804 (king bed)”
 of 5 bubbles 469pattys, 12 Mar 2017 | Read review
“They charge for Wifi for some reason. Call downstairs to ask about the charge--or anything, really--and chances are good that they'll comp you for it.”
 of 5 bubbles scjones86, 6 Mar 2017 | Read review
5 of 5