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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#12 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located in San Francisco's Financial District across the street from a cable car stop, Omni San Francisco Hotel in California is an elegant urban retreat set in a 1920s-era bank building. The hotel is only a short walk to Union Square, the Embarcadero, Chinatown, the Ferry Building, and Fisherman's Wharf. Discover a chic bar and beautiful grand lobby lounge. There's also a 24-hour gym and nine meeting rooms. Rooms are elegant with high ceilings, flat-screen TVs, and 24-hour room service. Rooms with city views and suites with living areas are also available. Omni San Francisco Hotel is in the heart of downtown San Francisco near world-class shopping, restaurants, arts districts and the cable car lines that make the city famous. Whether you are visiting the city for family fun, a staycation, business or romance, make your trip extra special with one of our hotel packages.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Paid public parking nearby
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
475Restaurantswithin 0.5 km
150Attractionswithin 0.5 km
Contact
500 California St, San Francisco, CA 94104-1001
Getting there
Montgomery StMuni6 min
Montgomery StBART6 min
Car HireSee all San Francisco car hire
6217Reviews74Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Hotel was ok overall however rooms require refurbishment, especially for the price you pay. Beds were meant to be double but they appear to be a little smaller. Staff were friendly, especially the doorman and the location was pretty good being 20-30min from all main attraction. To be at the 4/5 star they need to modernise the rooms. Would consider staying elsewhere if we were ever to return to SF
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Stayed for 5 nights. The front of house staff were very helpful, polite, and extremely friendly. The bar and restaurant still closed so we had worried the hotel would feel very empty and lacking atmosphere. However, all of the staff made us feel so welcome, and they went above and beyond to provide good service. An excellent choice of hotel, and the location is perfect for exploring all the city has to offer. We highly recommend this hotel.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
Omni hotel Grand entrance hall with doorman. Reception staff were pleasant and friendly. Gave us lots of info on restaurants etc. Advised room was on 8th floor nice and quiet with a view.. Room was on the 9th floor and the view was looking into office block windows (see pic). 1st impression of the room was that it looked tired and in need of a freshen up. Everything looked a little grubby (although not dirty) Bathroom was compact and again could do with some attention, taps dirty, bath plughole chipped which made it look grubby. Handle on the hot tape came off in my hand (quickly screwed back in and all was well). Shower was fixed with no movement or had held option. Lights in the room were via several table lamps which looked nice but in order to turn on/off you had to put your hand under the shade and turn a switch (no cord with switch) this was not the best thing when wanting to turn the light on during the night. Fridge/ Mini bar was an empty small fridge with a key - bazaar!! Breakfast - service was very attentive throughout and food was delicious although the price is very expensive so we ate breakfast out some days at Schilling Cafe - 5min walk away. Overall the hotel was neither good nor bad, some parts could be 5 star , some 3 star so i guess 4 star is the correct rating. Would I stay here again - probably not.…
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Coffee available in lobby mornings
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Old school Omni vibe (think crystal chandeliers, granite etc) in great location. We kept hearing about San Fran’s homeless problem but did not encounter any around our hotel. Walkable to lots of sights and restaurants. Very comfortable beds.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This has been the best hotel experience in years. From door to front office to room cleaning to restaurant!… every person we interacted with had a smile, very friendly and made us feel the best during our vacation!… Fabulous experience. Kudos to you all!… it is not very difficult to make your guest happy. Clean rooms, 5-star house keeping, friendly personal!… you nailed it!… finally, location was the best as well…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was the perfect haven for a San Francisco adventure with kids! The hotel lobby is beautiful - classic charm and elegance! The staff are exceptional, particularly Darryl at the door and Adam at front of house. The hotel is dated but I personally loved that as it was immaculately maintained and reminded me of the old style hotels with a focus on great service (as opposed to trendy hotels with quotes on the bedding and gimmicky wall art, but no professionalism). With children, I did not feel safe at all times during our San Francisco adventure (that is a different story) BUT this hotel was a haven of security and calm in a city that doesn’t always offer that! Because it is located in the financial district, the hotel is in a smart, clean and professional neighbourhood and it is also perfectly located for the cable car rides (stop right outside the hotel!) The housekeeping is AMAZING and, unlike other hotels post-covid, happens daily without having to ask. A lovely feature was the coffee in the lobby in the mornings, and fruit and water offered for the rest of the day. Thank you Omni SF!…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Overall very disappointing experience. Incredibly outdated decor and furnishings, cheap furniture (peeling fake leather chairs in dining room), leaking to-go coffee cups, no mini fridge in room, no pool, no fitted bottom sheets (just a flat sheet tucked in, so it untucks overnight as you move around), cheap toilet paper, green initiative not followed (sheets and towels were changed daily despite us not asking for them to be), dusty furniture in room, blackout curtains don't overlap so there is a slit of light peeking through each set, crib mattress stunk like diapers. Restaurant is overpriced for mediocre food, and service in the dining room was rushed and unpleasant. Hotel is so cheap that they never replaced the concierge after removing it during COVID lockdowns. Doormen and front desk staff were pleasant. Darryl the doorman was a bright spot in all of it!…
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Book elsewhere- this hotel is overpriced and outdated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel had 4 stars and I was recommended this hotel by coworkers as i was coming for business purposes. First off didnt have a great first time interaction with the doorman, he made me sort of feel like I didnt belong at a hotel like this. When I went to check in, I was given no details about anything on the hotel or where I can find anything... I checked into my room and when I checked the bed there were small hairs all around the pillow, then also when I lifted the covers there were long hours, disgusting. I went to go wash my hands, find out there was a small hair in the soap dish too, wth?? I called down and let them know and they said oh do you want someone to come clean the room again? Again, this wasn't cleaned, can definitely tell with all the dust around. They moved me to another room, saying it was an upgrade because they moved me to another floor, complete bs...when I went into this room, the bed was fine, bathroom was fine but the chair where the table is had a ton and I mean a ton of small human hairs all on it. At this point I'm tired and done calling the front desk as they aren't very helpful. I would definitely not stay here again, very disappointed.…
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Really nice hotel. Very safe as it has a concierge on site. Nice bar/restaurant that serves lovely cocktails and food. Also within walking distance to surrounding area of shops, stores, and restaurants.
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Date of stay: March 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I've stayed here many times, our law firm Fenwick & West is across the street. I've always had very good service and a nice room for a reasonable price, unless there was a conference in town. Rates go up as expected. This last trip was to have a cancer procedure at UCSF's cancer hospital ( great cancer team BTW). Regrettably my surgeon contracted covid and my procedure was moved out a week. I had booked a discounted rate for a Sunday & Monday stay, so my wife could drive me home on Tuesday. Accordingly, I called to move the reservation to the following Sunday, explained the situation... response was: too bad... that will be an extra $400 and change... the hotel had plenty of rooms. Sad. For the record: We meet at F&W quarterly. My company and the Board of Directors who travel in from NYC and LA will no longer be staying at the Omni. Just five of us who need a room, the rest of the folks are local. We pride ourselves on great customer care... and a little empathy. The good news: The UCSF hospital room has a 60' samsung TV and a view of the bay... the bed could be better. ;)…
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Date of stay: May 2022Trip type: Travelled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
PRICE RANGE
US$277 - US$407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni san francisco, san francisco omni, omni hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoFinancial District
NUMBER OF ROOMS
362
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Claim Your Listing Frequently Asked Questions about Omni San Francisco Hotel
Which popular attractions are close to Omni San Francisco Hotel?
Nearby attractions include The Escape Game San Francisco (0.4 km), EscapeSF (0.2 km), and Filbert Steps (0.4 km).
What are some of the property amenities at Omni San Francisco Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Omni San Francisco Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Omni San Francisco Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni San Francisco Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Omni San Francisco Hotel?
Conveniently located restaurants include Trestle, Roka Akor - San Francisco, and Tadich Grill.
Are there opportunities to exercise at Omni San Francisco Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Omni San Francisco Hotel have airport transportation?
Yes, Omni San Francisco Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Omni San Francisco Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni San Francisco Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni San Francisco Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.