I stayed at this hotel for three days in downtown San Francisco and I was really disappointed. Although personnel were friendly, hotel is old and unattended, rooms really dated and dirty. Carpets looked like they were not vacuumed for at least a year. Don’t ever look under the…
Jacquie delivered amazing service. She is a warm and personable asset to the establishment. Abraham our parking attendant was a very sweet man. Welcoming and courteous. Thank you very much for a great experience.
Location is really great. It could be said that it is located in the middle of San Francisco. Room was "clean", but rather small. Room tempeture was really cold, and the heat was so loud we would not turn it on.
I want to DEEPLY THANK OA (Matalooa), the very informed and extremely helpful hotel receptionist for ALL her assistance. I really could not have accomplished my two week trip in San Francisco without her cheerful patience and help to the bus and train lines, etc., etc.
The location of the hotel was great. A couple of minutes walk to the Powell bart station and also to the shopping area. However the walls are thin, you could hear your neighbour. The toilet tap was old too when you tried to switch it to shower. It's as though that it’s going to…
"Top floor is quieter. Also, get a room AWAY from the elevator."
"Lower level even rooms are much more quiet."
"Lowe the better, a lift was out, get back of house"
"my room was on the sixth floor..street noise was nothing unusual"
"Depends on lifts working"