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The Orchard Hotel

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2,618 Reviews from our TripAdvisor Community

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Showing 2,421: English reviews
Toronto, Canada
Reviewed 2 weeks ago via mobile

We just completed a 3 day stay at the Orchard Hotel. We came on the recommendation of our newly married 26 year old son, which may have been worrisome :) The hotel exceeded our expectations. They offered great value yet didn't skimp on service, staffing, a luxury feel and a were in an excellent location in the Union Square district....

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Helpful?
Thank Karen F
Collins C, Manager at The Orchard Hotel, responded to this review

We would love to see you again, Karen, and we're flattered that you had an amazing time! It sounds like your son made a good recommendation and we're pleased about that. Next time you're in town, we're excited for you to stay with us. Safe travels, Collins C., Front Office Manager

Santa Barbara, CA
Reviewed 2 weeks ago

I stayed at the Orchard Hotel because of it's location--just a few blocks from Union Square and the Chinatown Gate. I was given an upgrade to a suite with a sitting room and adjacent king-bed, room 701. Pulling up to the door was the beginning of my happy experience when Joe helped unload the car, made sure I knew the...

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Helpful?
Thank Jagggs
Collins C, Manager at The Orchard Hotel, responded to this review

It is excellent that we could help you and your friend enjoy San Francisco. It's important to me that the staff is accomodating and the rooms clean and spacious, so it's amazing that we could hit the mark in both regards. We hope to see you again next time you're in town All the best, Collins C., Front Office Manager

Los Gatos, CA
Reviewed 2 weeks ago via mobile

My husband and I frequently overnight in San Francisco and have tried many hotels, mostly near the theater district. We found the Orchard to have everything we require: good location, relatively spacious room (for a city), comfortable bedding, a largish updated bathroom, bathrobes, good toiletries - plus TWO chairs to sit in and TWO suitcase racks! Clearly designed not just...

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Helpful?
1Thank Calgirl3
Collins C, Manager at The Orchard Hotel, responded to this review

It means so much to us that we have everything you're looking for! We'll be here whenever you'd like to come in town. Look forward to seeing you again, Collins C., Front Office Manager

Reviewed 2 weeks ago via mobile

Great staff and very helpful to first time visitors to San Francisco! Location is convenient, especially the cable cars and Chinatown, but on a very safe and clean area. We would stay there again! Walk down Powell to Market Street with a good variety of restaurants and shopping. Walk up Bush to the main gate of Chinatown for a walk...

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Helpful?
Thank Brian E
Collins C, Manager at The Orchard Hotel, responded to this review

It means a lot that you liked our staff and our convenience, Brian! If you need another place to stay next time you're in San Francisco, we'll be here. Thanks, Collins C., Front Office Manager

Washington DC, District of Columbia
Reviewed 2 weeks ago

I love that they give donations to Plant a Billion Trees in exchange for Trip Advisor ratings. The planet needs that now more than ever to help combat climate change. Bed was very comfortable and I slept like a rock. Room was spacious. I was given an umbrella when leaving as the bellman said it looked like rain. My shower...

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Helpful?
Thank GranolaGirl16
Collins C, Manager at The Orchard Hotel, responded to this review

I'm glad you had a good stay with us, and you're right -- we do plant a tree for every review! It's awesome that the bed was comfortable, but we'll take into account your feedback about the outlets and restaurant. We hope next time you're in the area that you stay with us again. All the best, Collins C., Front...

Singapore, Singapore
Reviewed 3 weeks ago

Pros: - Easy checkin/checkout with reception - Mannerly and friendly bell hop - Location: Heart of the city, close to food, convenient stores, shopping and public transport - Decor: Cozy old school wallpaper and furnishing - Comfortable beds and linens - Wifi: Free and adequate coverage and speed Cons: - Housekeeping: Cleaners were either too early (around 9am) or when...

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Helpful?
Thank ESInspired
Collins C, Owner at The Orchard Hotel, responded to this review

I'm thrilled you enjoyed both our location and our bellhop, but I'm sorry you weren't more satisfied with our housekeeper's hours or the upkeep. We'll work much harder in the future on keeping everything just as tidy as it should be! As far as the shower pressure, we're a green hotel and we want to be as environmentally friendly as...

Santa Cruz, California
Reviewed 3 weeks ago

My wife and I stayed at the Orchard Hotel for one Sunday night. we arrived at 6pm for a quick and efficient check-in. We got a great last minute rate through Booking.com. We left immediately for our event and returned late to find our bed turned down. Our room was quiet on the 5th floor with "Traditional" décor a large...

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Helpful?
Thank showkit33048
Collins C, Manager at The Orchard Hotel, responded to this review

It's excellent that you liked your room, and that your check in was efficient. Thanks for choosing us as the place you tuck in at night after a fun day out in San Francisco! If you need a place to stay next time, we'll be here. Until then, Collins C., Front Office Manager

New York City, New York
Reviewed 3 weeks ago

Spent 4 days here revisiting San Francisco and the location for me was perfect. The hotel was quiet, clean and the staff was helpful & friendly. Shuttle to the airport, central to Chinatown, Union Square & cable car stop on the corners. Stop reading & book this place.

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Helpful?
Thank Steve K
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for choosing our place, Steve! It's great that the location and the rooms were exactly what you were looking for. We'd love for you to stay with us again next time you're in town. Until next time, Collins C., Front Office Manager

Roseville, California
Reviewed 3 weeks ago

I see that everyone had great reviews of the place and overall, it was a pretty good place. It definitely was not any 4/5 star for San Francisco by any means. The room was on 10th floor and really tiny. There was stains in carpet and a small hole in it as well. Bathroom was ok. Weird we only got...

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Helpful?
Thank RoseKala15
Collins C, Manager at The Orchard Hotel, responded to this review

I'm sorry we couldn't wow you this time, and I agree that our rooms should always be clean and well stocked. I can understand how the size of the room might not've been what you were looking for, but it's great that the staff was friendly in any case. We hope you'll give us another shot in the future. Warmest...

Bowling Green
Reviewed 3 weeks ago

No hotel is perfect but the Orchard comes close. From the doorman to the front dest to the cleaning staff at least one, often several people, greeted me with a smile or asked if there was anything I needed every time I entered or left the hotel. My room while not humongous was certainly roomy enough. The beds were very...

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Helpful?
Thank Jbx1954
Collins C, Manager at The Orchard Hotel, responded to this review

It means a lot that we became a fast favorite, and it's even better that your stay with us was comfortable and our staff friendly. These are some of the most important parts of staying in a hotel, and we're glad we could be your home away from home for a little while. Since it sounds like you're in the...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our luxury boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more   less 

Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108-3510
Region: United States > California > San Francisco > Union Square
Price Range: €172 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Orchard Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco
Hotel Style:
#6 Family Hotel in San Francisco
#7 Green Hotel in San Francisco
#8 Luxury Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#11 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Orchard Hotel staff and other travellers.
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Questions? Get answers from The Orchard Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back side room are more quiet”
 of 5 bubbles laurent503, 3 Dec 2016 | Read review
“ask for a quiet room at the back”
 of 5 bubbles travelhappy241, 28 Nov 2016 | Read review
“Our room was near the back of the hotel away from the elevators on the 8th floor and was very quiet.”
 of 5 bubbles gibs1jag, 24 Nov 2016 | Read review
“The street side rooms have nice views (urban, not scenic) but street noises can be heard.”
 of 5 bubbles Jagggs, 21 Nov 2016 | Read review
“Higher floor will be quieter.”
 of 5 bubbles showkit33048, 15 Nov 2016 | Read review
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