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InterContinental Mark Hopkins San Francisco

2,616 reviews
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Traveller (1155)
Room & Suite (962)
Dining (108)
Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“nob hill”(552 reviews)
“mark restaurant”(51 reviews)
“cable car”(195 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,616)Write a Review
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All reviewsnob hillmark restaurantcable cargrace cathedralunion squarehistoric hotelthe club loungetop floorcalifornia streetper dayan older hotelan upgradewater pressurethe golden gate bridgecorner roomvalet parkingfisherman's wharf
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1,001 - 1,005 of 2,322 reviews
Reviewed 28 June 2014

Good points: I was able to book a deluxe king room at well below the SF market rate. When we arrived, they were out of deluxe king rooms so upgraded us to an executive room. Thus, we started out great - incredible price for a...More

3  Thank Barry_LA
Response from David V, Manager at InterContinental Mark Hopkins San FranciscoResponded 1 July 2014

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am sorry to hear that you did not enjoy your stay as much as we would have liked. I assure you the reason for securing the Bose...More

Reviewed 26 June 2014 via mobile

Where to begin... We had booked 2 rooms for 3 of us staying. And when we arrived they had actually canceled one room and we were therefore put on separate floors. Being a member they also only upgraded one room even though the member had...More

2  Thank Joy-AG95
Response from David V, Manager at InterContinental Mark Hopkins San FranciscoResponded 29 June 2014

Thank you for your review. I am disappointed to hear that your stay was not more enjoyable. Should you wish to discuss your stay please do not hesitate to contact me at ICMarkHopkins@IHG.com so that I may look into your reservations. Thank you again for...More

Reviewed 25 June 2014

We wanted to stay at Nob Hill and chosed this hotel. We read the reviews and knew what we would expect. Everything was as expected. The hotel is old, sink is cracked, toilet is clogged, the bed is small but comfortable. We used their valet...More

2  Thank Julianne P
Response from David V, Manager at InterContinental Mark Hopkins San FranciscoResponded 29 June 2014

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am sorry to hear about your difficulties with the Valet. The Valet parking is handled by the company CityPark and I do hope that they are able...More

Reviewed 25 June 2014

Had a very nice stay here. The room was ample, the bath was, too (not enough towel racks--a common complaint). Comfy bed with the best sheets I've encountered. Service was excellent. And you can't beat it for views. The Top of the Mark is maybe...More

1  Thank Nicholas P
Reviewed 25 June 2014

The check in -- Upon arrival we were greeted promptly by the bell staff who graciously held our luggage while we returned our rental car a few blocks away. Check in was a breeze. Quick and painless. About the room-- the rooms are very nice...More

3  Thank DeedlesP
Response from David V, Manager at InterContinental Mark Hopkins San FranciscoResponded 29 June 2014

Thank you for sharing your experience from your recent stay at the InterContinental Mark Hopkins San Francisco. I am delighted to hear that your check in experience was efficient and that you found the beds to be comfortable. I am sorry to hear about your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$186 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$186 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1155)
Room & Suite (962)
Dining (108)
Amenities (33)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
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pgolden
8 November 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
11 May 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
18 March 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
1
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Room Tips
"Higher floor facing East or South would be best"
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"could be nice to choose Delux Room, a little bit more expensive but it's worth especially if you want to..."
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"The higher the better, although the highest club room is on the 12th floor. View towards Grace Cathedral was..."
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"Higher floors have the better views"
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