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InterContinental Mark Hopkins San Francisco

2,609 reviews
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Traveller (1155)
Room & Suite (962)
Dining (108)
Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“nob hill”(550 reviews)
“mark restaurant”(51 reviews)
“cable car”(195 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from InterContinental Mark Hopkins San Francisco
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Reviews (2,609)Write a Review
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All reviewsnob hillmark restaurantcable cargrace cathedralunion squarehistoric hotelthe club loungetop floorcalifornia streetper dayan older hotelan upgradewater pressurethe golden gate bridgecorner roomvalet parkingfisherman's wharf
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11 - 15 of 2,315 reviews
Reviewed 3 weeks ago

This once glamorous hotel is badly in need of updating. While it still offers top notch service and a great location on Nob Hill, the rooms, hallways etc are deteriorating. The wall paper in our bathroom was peeling, the rug and furniture showed signs of...More

1  Thank joesChicago
Response from IHGService, Guest Relations Manager at InterContinental Mark Hopkins San FranciscoResponded 1 week ago

Hello joesChicago, Thank you for your stay and for taking the time to leave us feedback. While I am glad that you found the level of service top notch, I am sorry that the condition of the room and hallways fell below expectations. We aim...More

Reviewed 3 weeks ago via mobile

My husband and I loved staying here to celebrate our big wedding anniversary, and enjoyed the Club Room privileges including great breakfasts and snacks throughout the day, afternoon light bites with the full bar on offer. We walked to most attractions, and found it conveniently...More

Thank Ssssssh
Reviewed 3 weeks ago

We have stayed here twice, the first time on a couples weekend and the next as a family with two teenagers. The hotel was very accommodating with giving us a roll away and a large room for the four of us. We love having use...More

Thank Brooke G
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded 3 weeks ago

Thank you for your review. We appreciate all of your feedback. Our hotel guests are given preferential treatment at Top of the Mark by announcing to the host that you are a guest of the hotel. If there are no tables available, you are first...More

Reviewed 3 weeks ago

We enjoyed our long stay thanks to the nice and service minded personnel at reception, housekeeping, restaurant and customer relations. Tasteful breakfast with crispy bacon, variety of fruits and berries and very good coffee. Clean and nice room with efficient air-condition.

Thank tunkile
Reviewed 3 weeks ago

The staff were all great and there was nothing drastically wrong with our room but it was a little small and particularly next to the newer hotels the room felt a bit tired. This was countered by lovely old touches such as still having a...More

Thank Olipop R
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$149 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$149 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#35 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1155)
Room & Suite (962)
Dining (108)
Amenities (33)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
Ask a question
pgolden
8 November 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
11 May 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
18 March 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
1
Vote
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Room Tips
"The higher the better, although the highest club room is on the 12th floor. View towards Grace Cathedral was..."
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"Higher floors have the better views"
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"The bay views are amazing. Not sure if you could also get a view towards Union Square?"
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"High floor preferable. Rooms tend to be quiet even if near the elevator or ice machine."
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