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InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco
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2,402 Reviews from our TripAdvisor Community

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Showing 2,140: English reviews
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Lynchburg, Virginia
Reviewed 6 days ago NEW

My wife and I have stayed here many times before but it was the first time here for our adult children. I especially love this hotel because of my father, who was a submarine officer in World War Two in the south Pacific, had such fond memories of it. But that is not why we stay here. We enjoy staying...

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Helpful?
Thank ChamL
Gulfport, Mississippi
Reviewed 6 days ago NEW

I did not find this hotel worth the money at all. The rooftop bar was nice, but I would opt out of staying at this hotel and just come to the bar on your own. I also had an awful experience with the plumbing that, while fixed, was not acknowledged by management at all. This was especially frustrating after I...

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Helpful?
Thank gigi20042017
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay at the InterContinental Mark Hopkins. I am deeply disappointed to read about your recent stay. At your earliest convenience please reach out to me at ICMarkHopkins@ihg.com so that I may obtain additional information from you. I look forward to speaking with you further. Kind Regards, Abby...

Reviewed 1 week ago NEWvia mobile

We stay here every April to celebrate our anniversary and the Easter weekend. Grace Cathedral is a block walk through the park for Sunday church. Views of San Francisco are breathtaking when seen from the Top of the Mark at sundown. The rooms are lovely and well appointed- not very spacious but fine. Bathrooms are new but with old world...

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Thank Elizabeth D
Merced, California
Reviewed 1 week ago

Stayed here for a weekend in San Francisco. We weren't sightseeing, but rather looking for a break. Hotel was built in the mid-20s, classy, has been updated and is modern. Like all older/historical buildings, there are some inconveniences (odd door openings, room shape/size, etc). Most rooms have an excellent view being on top of Nob Hill. Clean. Excellent service. Fantastic...

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Thank David D
USA
Reviewed 1 week ago

I stayed here for a few days between Christmas and New Year's 2017. My room had a partial view of the Bay, was spacious and nicely decorated. I got a great rate as well. The staff was first rate and the location on Nob Hill cannot be beat.

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Thank pasadena4
Fort Bragg, California
Reviewed 2 weeks ago

Very NICE hotel and the bar is a must for a drink with a view! Greta historic hotel, nice beds and rooms! Worth the $$$! We stayed as we saw Sting at the Masonic Theatre and could easily walk to the venue!

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Thank MS2317
Columbus, Ohio
Reviewed 2 weeks ago

Hubbs and I stayed here on a short trip to San Fran; the hotel was clean. However smelled a bit like a nursing home. Rooms were dates. I asked to have my boots polished, and when they were returned, they looked no different than they did when I sent them out. I have stayed here now I will take it...

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Helpful?
Thank Mollyblevins624
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay at the InterContinental Mark Hopkins. I am disappointed to read that you did not have an enjoyable stay with us. I will share your feedback with our management team. Thank you again for your review and we look forward to welcoming you back in the near...

Reviewed 2 weeks ago via mobile

We had a wonderful time here. The rooms are old-school elegance, so if you like that style as we do, it's perfect. The lobby is cozy and inviting, we spent a lot of time there The rooftop was very fun but great cocktails and a terrific view. Will definitely go back.

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Thank Jennifer G
Reviewed 3 weeks ago via mobile

We stayed here for a wedding and the hotel was fantastic! The surrounding neighborhood is really nice, you can walk around at night without any issues and plenty to do within walking distance. The rooms are surprisingly spacious for a San Francisco hotel and everything appears to be top notch. It is an older hotel but it's well kept up....

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1Thank Mike P
Reviewed 3 weeks ago

Location is great! Top of the Mark awesome! Rooms are just okay... Room service was $35 for a chicken quesadilla, that was so gross I couldn't even force it down. I've stayed at much better places for a much better price. What is really annoying though is when you get home and your bill is $100 more than it should...

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2Thank Cari G
Abby D, Manager at InterContinental Mark Hopkins San Francisco, responded to this review

Thank you for taking the time to share your feedback from your recent stay. I appreciate you bringing your concerns to our attention so that we may address them. At your earliest convenience can you please out to me directly at ICMarkHopkins@ihg.com so that I may obtain reservation information and investigate further. I look forward to speaking with you further....

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HISTORIC GRANDEUR ON THE CREST OF NOB HILL As splendid now as when it opened to great fanfare in 1926, InterContinental Mark Hopkins San Francisco is one of the city’s finest hotels. Located at the crossing of three cable car lines, the venerable landmark is minutes from Union Square, Chinatown, and the Financial District. Fisherman’s Wharf and the Golden Gate Bridge are short drives away. ... more   less 

Additional Information about InterContinental Mark Hopkins San Francisco

Address: 1 Nob Hill, San Francisco, CA 94108-2228
Region: United States > California > San Francisco > Nob Hill
Price Range: €180 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Mark Hopkins San Francisco 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
Intercontinental San Francisco
San Francisco Intercontinental
Hotel Style:
#15 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
#65 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Mark Hopkins San Francisco staff and other travellers.
22 questions
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Questions? Get answers from InterContinental Mark Hopkins San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Bay”
ChamL, 17 Apr 2017 | Read review
“Ask for a north facing room.”
SamB8892, 29 Mar 2017 | Read review
“If you want a quiet room, ask for one away from California Street where the trolley cars run.”
cas250, 21 Mar 2017 | Read review
“Higher floors are better”
Wavshrdr, 12 Mar 2017 | Read review
“Request for room away from elevators”
  • View from my room
  • View from my room
  • View from my room
  • View from Top of the Mark
  • View from Top of the Mark
myc_12, 8 Mar 2017 | Read review
5 of 5