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InterContinental Mark Hopkins San Francisco

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Traveller (1177)
Room & Suite (976)
Dining (108)
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Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“nob hill”(557 reviews)
“mark restaurant”(51 reviews)
“cable car”(183 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,660)
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2,362 results
Traveller rating
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Show reviews that mention
All reviewsnob hillmark restaurantcable cargrace cathedralunion squarehistoric hotelthe club loungetop floorcalifornia streetper dayan older hotelan upgradewater pressurecorner roomthe golden gate bridgevalet parkingfisherman's wharf
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1 - 5 of 2,362 reviews
Reviewed 3 days ago

Undoubtedly, this was one of San Francisco’s great hotels, but now it has nothing much going for it other than location. Think of it as a 3 star hotel and you won’t be disappointed. Poor service, surly staff, and an overall atmosphere of faded elegance....More

Thank Iain350
Response from Thomas C, Manager at InterContinental Mark Hopkins San FranciscoResponded today

Greetings from San Francisco, I would like to thank you for reaching out and providing feedback regarding your most recent stay with us. We continually strive to provide a comfortable and enjoyable stay for all of our guests. I wanted to apologize that it seems...More

Hotel's Favourite
Reviewed 10 February 2018

Spent one night in a Club Intercontinental Room on the 12th floor. Had a lovely view of Grace Cathedral and the square. It's true the hotel is in need of some refurbishment, but nonetheless i loved the hotel. The room was spacious and the bed...More

2  Thank shooby70
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded 17 April 2018

Thank you for taking the time to provide feedback of your recent stay with us. I'm delighted to hear you enjoyed your stay as well as the Club InterContinental offerings. I look forward to welcoming you back in the future Best, Asmara Mazur Front Office...More

Reviewed 6 days ago

The whole building feels like and old charm. The rooms are not very big, higher floors offer good views - our room was facing the square in front of the hotel and offered a glimpse of water view and a tiny corner of Alcatraz. Bathrooms...More

Thank unhappycustomer151
Reviewed 1 week ago

This is an older property with a lot of history and a very, very good location in the City. Because of its historic nature, the rooms vary significantly in size, layout, and other features. Generally, this is a good value property and ends up being...More

Thank Indychamps
Reviewed 1 week ago via mobile

Breakfast is relaxed and coffee great (even though from an auto machine) I got the first one made by a waiter so had the heads up. FRuit very expensive with 3 berries etc etc. Crossants good also. Recommend.

Thank Phillip B
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$189 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$189 - US$556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1177)
Room & Suite (976)
Dining (108)
Amenities (33)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
Ask a question
pgolden
8 November 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
11 May 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
18 March 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
2
Votes
Room Tips
"Check room before accepting!"
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"Try to get a view of the city or go up to the Top of the Mark."
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"Upper floors / best view"
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"An upper floor corner room offers wonderful views."
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