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Palace Hotel, A Luxury Collection Hotel

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Traveller (1365)
Room & Suite (774)
Dining (160)
Ratings and reviews
Certificate of Excellence
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“pied piper”(123 reviews)
“glass ceiling”(30 reviews)
View all reviews
What's included
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
Palace Hotel, A Luxury Collection Hotel, San Francisco is a premier hotel in the heart of San Francisco, California near Chinatown, Union Square, Financial District, and Moscone Convention Center. We have elegant accommodations and opulent meeting space.
Offers from Palace Hotel, A Luxury Collection Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Location and contact
2 New Montgomery Street, San Francisco, CA 94105-3477
Hotel website
17.6 km to Metropolitan Oakland Intl Airport
433 restaurants are within a 0.5 km radius
0.8 km from Chinatown
View nearby attractions and restaurants
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Rooms
7 Aug8 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,624)
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1,475 results
Traveller rating
902
341
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50
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902
341
133
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Show reviews that mention
All reviewspied piperglass ceilingheated toilet seatgarden court restaurantindoor poolbeautiful historic hotelmontgomery streetspg memberbeautiful lobbyroom serviceconcierge deskcorner suiteturn down servicebell staffbart stationthe financial districtan upgrade
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1 - 5 of 1,475 reviews
Reviewed yesterday via mobile

When we booked through booking.com, we paid for an apartment for two adults and one child - with breakfast included. In no time or document, we were told that we would have to pay for breakfast. Unpleasant surprise as it is a determining factor in...More

Thank Christiane B
Hotel's Favourite
Reviewed 2 weeks ago

I recently travelled here with my wife and baby. Though it was a rough first night (had a bachelorette party going on until 3 am a few doors down), it was a great hotel. All staff were friendly. Special shout out goes to the doorman...More

2  Thank AthleticsCanada
Response from ThePalaceHotelSF, Manager at Palace Hotel, A Luxury Collection HotelResponded 2 weeks ago

Dear AthleticsCanada, We are so glad to hear your enjoyed your stay with us here at the Palace Hotel, A Luxury Collection Hotel, and want to thank you for the lovely review! We pride ourselves on being a great hotel for families, and appreciate that...More

Reviewed 3 days ago

We had big expectations to this 5 stars hotel. Unfortunately the hotel did not meet our expectations. The rooms are quite small, and there is no coffee machine or free wifi at the rooms. You have to pay additionally 15 $/ day for internet. There...More

Thank Grethe T
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection HotelResponded 3 days ago

Dear Grethe T, Thank you for being our valued guest and for providing your feedback. We're glad you were able to enjoy some of our hotel's facilities such as the In-house bar and dining room. However, we never want to disappoint our guests so we're...More

Reviewed 4 days ago

second stay at the Palace-really enjoyed it both times.Very good location near SF MOMA, Union Square, the Embarcadaro, Also very close to public transportation.Many good restaurants within easy walking distance.More

Thank N2221XQmikeg
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection HotelResponded 3 days ago

Dear N2221XQmikeg, Thank you for returning to the Palace Hotel, A Luxury Collection Hotel. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We look forward to your next stay! Sincerely, Kevin Boland Director...More

Reviewed 6 days ago via mobile

I went down to San Francisco for a 5 day girls trip. This hotel was gorgeous!! The beds were super comfy, the in room towels with fluffy (and even included bath sheets...which is rare). The attached bar was a fun place to sit and have...More

Thank airykah
Response from TeamMarriott, Manager at Palace Hotel, A Luxury Collection HotelResponded 6 days ago

Dear airykah, Thank you for choosing Palace Hotel, A Luxury Collection Hotel and for your fantastic review. We are glad our unique approach to decorative details added to the enjoyment of your visit. We take great pride in providing outstanding service combined with exquisite accommodations...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$299 - US$927 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in San Francisco
#21 Family Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$299 - US$927 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in San Francisco
#21 Family Hotel in San Francisco
#29 Business Hotel in San Francisco
#34 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1365)
Room & Suite (774)
Dining (160)
Pool & Beach (31)
Amenities (46)
Business Centre & Event Rooms (6)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
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gem1662016
15 March 2018|
AnswerShow all 9 answers
Response from Victoria B | Reviewed this property |
Gah! Sorry I’m barely seeing this! Yes, we actually stayed in a handicap room!!! It was roomy and the shower had a wooden bench. It’s fabulous all around! Hope you go!
0
Votes
cocobeancolleen
28 January 2018|
AnswerShow all 3 answers
Response from Rebecca D | Reviewed this property |
There was in my room- very useful when you’re in town more than a day
1
Vote
IDMX303
26 November 2017|
AnswerShow all 3 answers
Response from Mary M | Reviewed this property |
The Palace Hotel was beautifully decorated during our visit last year during the holiday season.
0
Votes