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495 Geary Street, San Francisco, CA 94102
6 people are viewing this hotel
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Traveller (47)
Room & Suite (57)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Clift Royal Sonesta Hotel
Updated 22/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 245 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
With a nod to our iconic past, the hotel's recent renovations include dramatically updated guest rooms, an all-new modern lobby experience, Fredericks, a new eatery and café, and the famous Redwood Room- all one block from Union Square. Guests at the all-new Clift Royal Sonesta Hotel will be welcomed by sophisticated and modern changes signifying a reawakening of the hotel's original craftsmanship fused with modern day San Francisco. Experience the Peloton Bike in our fitness center or ride in your suite with our Peloton Package. Designed for engaging experiences, The Clift is a place that uncovers the past and embraces the accelerating pace of the future.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish, Chinese, Italian and 1 more
109Reviews3Q+A22Room tips

Reviews
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Traveller rating
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Most Recent
mm4226 wrote a review Yesterday
London, United Kingdom101 contributions1 helpful vote
Stayed here after a bad experience at a hotel down the street. Luckily found a good rate and was pleasantly surprised to be able to check in upon our arrival around 10am. Super helpful front of house staff. The room was huge for a standard room and the bathroom had great facilities. Bed was large and very comfortable, and really appreciated the walk in closet as well as fridge in the room. Location wise you are super central, with a lot of amenities like Starbucks and Walgreens just across the street. Maybe more of a SF issue than the hotel, but did feel a little uncomfortable being out in the area in the evening due to the large numbers of homeless on the streets - we saw on a few occasions people harassing guests coming in and out of the hotel, but was handled well by the reception staff. Main reasons for one star being knocked off was firstly the AC in the room. While the window was openable, it was quite unnerving to have it open on the 10th floor. We hoped the AC would compensate for this, however it would not go below a pre-set temperature level when we could’ve appreciated some cold air coming in. We did ask the front desk twice about this and they said they’d send up maintenance to manually change the limiter but unfortunately this never happened. The reception area also can become incredibly loud in the evenings with the bar having live music - there were times I could not hear the staff talking to me due to the volume. It also took a considerable amount of time to check in, at least a 10+ minutes process which began to be irritating if we had something to ask but had to wait behind large groups to check in. We also did not get bathroom amenities restocked on three occasions. These may seem like trivial issues, but for the price point of the hotel these should not be issues in the first place. Otherwise however we had a very pleasant stay and would definitely recommend.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Avoid reception late afternoon / early evening. Large queues for check in form and can be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded today
Dear mm4226, Thank you for sharing your detailed experience with us. We are glad we could provide you with a comfortable, spacious room after a less pleasant experience elsewhere, and that our front desk team could offer you an early check-in. We appreciate knowing that you found our location central to your needs and that you discovered the Starbucks across the way. We value your helpful feedback and will share your thoughts with our front of house in our lobby to ensure guests are not left waiting in the future, and we apologize for the lack of follow through on adjusting your AC. We agree these should not have been issues you encountered during your stay. We appreciate your recommendation to others and we hope we can host you again to earn your perfect score. Warmly, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura L wrote a review Sep 2021
3 contributions1 helpful vote
Hotel's Favourite
My partner and I had to book a place pretty last minute. We had a week and a half until we were going to be in San Francisco, so I had a last minute scramble. I did a lot of research of places to stay around Union Square and landed on choosing The Clift Royal Sonesta Hotel. I was definitely glad we went with this hotel!! The building could not be more centrally located. It's surrounded by different fun shops and restaurants. The hotel was very nice. The lobby had so many places to sit if one wanted to do so. I also really appreciated the COVID-19 policies. Masks were required in all public spaces and the policies they were keeping were clearly stated on the website. That was one thing we were definitely looking for. Before I arrived, I was asked if I had a preference of the location of the room. I asked for something quiet and asked for a view if possible. They were easily able to accomodate us! Our room was on an upper floor with a city view and I could barely hear anything. Everything was so wonderful. We even were able to have a drink at the famous Redwood Room! It was so beautiful in there. I will definitely come back to the Sonesta one day.
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Gino Santistevan, Guest Services / Front Office at The Clift Royal Sonesta Hotel
Responded 3 Sep 2021
Dear LauraL6610, Thank you for the great review of our hotel! We're glad that you chose us as your last minute getaway hotel and that you and your partner were very impressed with not only our central location within San Francisco, but also my front desk agent's goal to get you the best room possible with a spectacular view! We are absolutely proud to "show off" the results of our very recent $90,000,000 full hotel renovation. Your kudos will certainly be passed on to my front desk agent. Lastly, I'm so pleased that you both appreciated all of our Covid-safety measures that we have in place throughout the hotel. We take the health and safety of both our guests and our hard working employees seriously. Again, thank you so much for spending your fun and spotaneous vacay with us and we look forward to seeing you and your partner again. I ask that if you do plan on returning to us to reach out to me directly so that I can arrange a really cool room just for you. :) Warmly, Gino - Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rich newman wrote a review Sep 2022
1 contribution
We have made annual trips to San Francisco and The Clift has become our favorite hotel in the city by the bay. It was recently completely renovated and now has a crisp, modern urban vibe yet the historic Redwood Room offers a classic sophisticated ambiance with skilled and sociable mixologist, live jazz or a DJ some nights. The Front Desk staff were so welcoming and accommodating, and the housekeeping service impeccable. Simply amazing all around! Can' wait to return.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Greetings Richrance, Thank you for your lovely words! We are glad our detailed upgrade and refresh have so appealed to you, and that our urban vibe has only enhanced all you have loved about The Clift for years! We are glad our updates to The Redwood Room has met with your high approval, and we look forward to your next stay! Until then, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy N wrote a review Sep 2022
1 contribution
What a fabulous stay at The Clift! The room was comfortable, cozy, quiet and spotless! Room to spread out and not "work from the bed" the desk and seating area gave me space to work and relax. The team was excellent, accommodating and friendly. Food was delicious at our event and breakfast and coffee in the morning were exactly what was needed to start my day. The history of this building is well maintained and a fun story to hear!
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Date of stay: September 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Higher Floors give the best views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Dear Amy, It was a delight to ensure your comfort and rest during your stay in the city. As you discovered, our team aims to please at every turn, and we will be sure to share your lovely words with them. It was a pleasure to host your event and we hope you will join us again in San Francisco soon. Warm regards, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michele S wrote a review Sep 2022
1 contribution
I stayed there for a business conference in September and was very impressed by the service, accommodations, decor and food & beverage quality. Top notch - a must when staying in San Francisco. I highly recommend for business & leisure travelers.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Dear Michaeles, What a treat to find your five-star review waiting for us! Thank you for joining us during your business conference in the city, and we are glad we could provide a welcoming resting place after each day’s events. We hope you will remember us the next time San Francisco calls your name. Best, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard B wrote a review Sep 2022
1 contribution
The entire team at the The Clift is awesome! From the moment I arrived until the day I left everyone was warm, genuine and caring. The rooms are beautiful, the food delicious and the Redwood Room is perfect!
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Date of stay: September 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Dear P9653LBrichardb, A warm thank you from our entire team! It was our pleasure to introduce you to all the ways in which The Clift sets itself apart from the rest, and we hope you will call us home during future stays in the city as well. Until then, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura C wrote a review Sep 2022
1 contribution
You must stay at the Clift Royal Sonesta when visiting San Francisco! The staff, location, service and food were excellent! My guest room was absolutely gorgeous and comfortable, I slept like a baby. I will definitely recommend this hotel to all my friends and family!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Dear Laura, Thank you for the enthusiastic endorsement! It was our pleasure to ensure a restful, welcoming stay, and we love knowing you settled into your spacious room so nicely. Join us again soon! Best regards, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnubhaC wrote a review Sep 2022
1 contribution
Clift is a brand new refreshed hotel. The service was impeccable and the setting is modern and charming. The design of the hotel is only matched by attention to detail. From uniforms of the doormen, to the new Redroom smacks of luxury. However, it is the fun, modern luxury where you feel comfortable and at home. I highly recommend this hotel.
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Date of stay: September 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Higher floor rooms have charming city views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Greetings Anubha C, We are thrilled you discovered us! Thank you for sharing your glowing review of our newly refreshed and clean hotel, and we are gratified to know our team served you so well from beginning to end. We are glad you found time to join us in The Redwood Room and we appreciate your recommendation to others. Join us again! Warmly, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lagilas wrote a review Sep 2022
New York City, New York19 contributions5 helpful votes
It was my first trip to SF, and stay at The Clift Royal Sonesta hotel. We were there for a conference. The location is excellent. You can walk to the central shopping district. The hotel is in excellent condition and clean. The bar was phenomenal, they had a different type of music every night, a perfect place to socialize and network. The food quality was good too. Overall a seamless stay.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 2 weeks ago
Hello Lailas, ‘Amazing’ is what we love to hear! It was an honor to host your first visit to San Francisco, and we are glad our location shone for you. Thank you for spending a memorable time in our iconic Redwood Room after each day’s conference, and we hope to host your next visit to the city as well. Warm regards, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trish wrote a review Sep 2022
1 contribution
I travel to SF for work frequently and stay at a different hotel. My last trip, for whatever reason, rates for my regular hotel were our of my allotted work budget, so I chose The Clift, simply based on it's proximity to my office. That isn't why I'll be returning though! I will return for the amazing service I received literally everywhere in the hotel. Checking in was quick and easy, and when my teenager who was traveling with me complained about having to share a bed with mom, I was kindly offered a room with two beds. The room itself was clean, comfortable and very nicely furnished and decorated. I grabbed coffee and breakfast downstairs every morning and again, amazing and quick service, and the breakfast was great too. Dinner and drinks at The Redwood Room were fantastic. I had to entertain business associates and The Redwood Room is an absolutely beautiful place to do it. The service there was also top notch, and the food was fantastic. As far as amenities, cleanliness and cost, The Clift and my usual hotel are about the same, but the staff and service at The Clift were A+ and why The Clift will be my new regular place to stay.
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Date of stay: June 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from A H, Other at The Clift Royal Sonesta Hotel
Responded 3 weeks ago
Hello 2WorkIGo, Your review makes our day! We are glad you had the opportunity to discover us on your latest work trip to the city, and we are gratified to know our service and friendliness shone for you. It was our pleasure to ensure a comfortable room for you and your teen, and we agree that our Redwood Room is the ideal location to meet clients and work colleagues. We are honored to know you will be back, and we await your next stay in San Francisco! Warmly, Jason Yee, Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$219 - US$333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clift san francisco, clift hotel san francisco, san francisco clift hotel
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District / Union Square
NUMBER OF ROOMS
372
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Frequently Asked Questions about The Clift Royal Sonesta Hotel
Which popular attractions are close to The Clift Royal Sonesta Hotel?
Nearby attractions include Marrakech Magic Theater (0.1 km), San Francisco Urban Adventures (0.4 km), and San Francisco Playhouse (0.2 km).
What are some of the property amenities at The Clift Royal Sonesta Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at The Clift Royal Sonesta Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Clift Royal Sonesta Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Clift Royal Sonesta Hotel?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Tacorea.
Are there opportunities to exercise at The Clift Royal Sonesta Hotel?
Yes, guests have access to a fitness centre during their stay.
Is The Clift Royal Sonesta Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of San Francisco.
Are any cleaning services offered at The Clift Royal Sonesta Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clift Royal Sonesta Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Clift Royal Sonesta Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Chinese, and Portuguese.
Are there any historical sites close to The Clift Royal Sonesta Hotel?
Many travellers enjoy visiting Golden Gate Bridge (7.0 km), Alcatraz Island (4.6 km), and City Lights Booksellers (1.3 km).