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Hotel Zetta San Francisco

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Hotel Zetta San Francisco
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737 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Canberra, Australia
Reviewed 28 September 2016

This is a great hotel - spotless, modern and funny. Great location and very close to train and shops. We had a lovely breakfast provide and the staff were very helpful. Wireless excellent and beds were super comfortable

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Helpful?
5Thank mimimastrolembo
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

mimimastrolembo, Thank you for the sort and sweet review! I am happy to hear that you enjoyed your stay. We hope to have you with again in the future! -Michel N General Manager

London, England, United Kingdom
Reviewed 24 September 2016 via mobile

I escaped to the Zetta having stayed for a night down the road at a flea pit. Finding the Zetta was like winning the lottery. I got an amazing room at a great rate and the staff could not have been more helpful. They were sympathetic to my needs and put me in the best room in the hotel, 8th...

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Helpful?
6Thank Chris A
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Chris A, Yikes! Sorry to hear of the misfortune you had prior to coming our way. But we are glad that we could turn your time in San Francisco around! Between our friendly staff and tasty cocktails I'm sure we were able to make you feel right at home. I'll have to swing by our bar and try a Manhattan...

Istanbul, Turkey
Reviewed 22 September 2016 via mobile

We stayed as a family of 4, the hotel has a play room on the second floor with many games to spend time together as a family. The kids enjoyed it very much. The room was nicely decorated and clean. There is no scenery so do not look out the window. Bathroom amenities were ok. Had enough towels for 4...

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Helpful?
6Thank fundaea
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

fundaea, We are excited to hear that you and your family had a great stay with us! Did you make it to the SFMOMA? They reopened recently and from what I hear it's a great museum; that is if you're not too busy shopping. Come hang out with us again, we can definitely point out some more local picks for...

Nanaimo, Canada
Reviewed 18 September 2016

The hotel is just around the corner from the Powell Street station so if you're coming from the airport, this is a great area to stay if you're taking the Bart. Lots of shopping and restaurants in the area. The hotel staff were very friendly and extremely helpful. The decor was new and different. It had a very cool vibe....

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Helpful?
6Thank Beth M
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Beth M, Our location is really tough to beat, thank you for mentioning that. So many attractions, transportation options and restaurants just outside the hotel doors. But with our lobby bar and awesome 2nd floor Playroom it can be hard to even get out of the building. In any case, hope to see you again in the future! -Michel N...

Reviewed 16 September 2016 via mobile

Greeted immediately by friendly valet service, check in was simple. Large modern rooms when compared to other SF hotels. The lobby is stunning, with quirky decor, very fun, young and trendy. Supplying ice fruity water the reception was a great touch. The games room was fun, great way to have a few drinks and socialise with friends or other guests!...

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Helpful?
7Thank Chr15fromSydney
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Chr15fromSydney, I am thrilled to hear that we really hit the mark with the the vibe for your stay. We certainly aren't your common hotel, so thank you for pointing that out. Our goal is to create the unique service experience you described while also not compromising our high service standards. See you next time!

Santa Cruz, California
Reviewed 16 September 2016 via mobile

Great location off Market Street, lovely little bar and soulful decor. They upgraded my room when I arrived; really very nice all around. Valet parking is pricey and breakfast at restaurant was not completely satisfactory- only 3 berries in the berries and yogurt bowl- but the decor of the hotel lobby, bar, game rooms, and room itself more than made...

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Helpful?
6Thank Vanessa B
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Vanessa B, It's always great to get an upgrade at check in! Glad to hear that this was the case when you arrived here. I am disappointed that your visit to the Cavalier was anything short of flawless, they generally do a great job and are beloved by travelers and locals alike. I hope you visit again and give them...

Montreal, Canada
Reviewed 12 September 2016

This hotel was wonderful for our needs. The location couldn't be better, you are right in the center of everything and in easy walking distance to many shops, restaurants and the cable car turnaround. It felt very safe and we constantly felt welcomed. The check in process was so easy and we were so impressed with the fact that ten...

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Helpful?
6Thank Joanna B
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Joanna B, Aw shucks, thanks for the kind words! Attention to detail is very important in making our guests comfortable. It's great to hear of the follow through you experienced during your stay with us. In addition, thank you for pointing out our decor and comfort. Yes we are a hip and modern hotel, but we did not cut any...

Brentwood, California
Reviewed 11 September 2016 via mobile

One of the most friendly check in greetings ever! Very nice after a long convention day. The corner room was spacious, modern and eco friendly. The in room espresso machines are a nice perk. I highly recommend Hotel Zetta.

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Helpful?
5Thank LaJuan H
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

LaJuan H, Glad you had a good time! We are proud to feature premium Illy coffee and espresso machines in our rooms, it's awesome that you got a chance to use it. Come hang with us again...and this time around we can point you in the direction of some great local coffee as well. -Michel N General Manager

London, United Kingdom
Reviewed 9 September 2016

This hotel feels like an upscale hostel, it has a really fun and social vibe from the moment you arrive with its busy bar, pool table and games. The hotel is centrally located for exploring San Fran. Asked reception a couple of times for recommendations for bars to go out & restaurants etc but they didn't always seem 100% sure...

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Helpful?
5Thank Xtina1985
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Xtina1985, We love creating a social vibe throughout our hotel. That starts as soon as you walk into our lobby and see our S+R lounge slinging drinks to guests and locals alike. From there you are invited to grab a cocktail and check out our 2nd floor Playroom that features a pool table, shuffle board and giant plinko wall. I...

Perth, Australia
Reviewed 8 September 2016 via mobile

We're currently three nights in of our five night stay and loving it! The location is amazing the the whole vibe of hotel Zetta is fantastic - it's like coming home at the end of the day 😀 all the staff have been amazing and we would 100% recommend staying here

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4Thank sfongs
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

sfongs, Wow! Comments like this are really what we are all about! I think a great measure of a hotel is how we make you feel, and if it feels like "coming home at the end of the day" then we are doing our job. Come back again, and thank you for recommending us in the future. -Michel N General...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Region: United States > California > San Francisco > SoMa
Price Range: €184 - €596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#1 Green Hotel in San Francisco
#14 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#27 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zetta San Francisco staff and other travellers.
22 questions
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Questions? Get answers from Hotel Zetta San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the back area of the hotel where there is a loading dock - quite noisy in the early am”
 of 5 bubbles J5451OQstevec, 6 Dec 2016 | Read review
“We stayed on the 3rd floor, specifically Room 316. Voyeurism - I mean, we weren't mad. Just draw the blinds.”
 of 5 bubbles MsGardere, 2 Dec 2016 | Read review
“The deluxe queen room was very spacious. Two large windows made it light and airy.”
 of 5 bubbles E3052REkareng, 16 Oct 2016 | Read review
“Our room was over an alley, not noisy, but view wasn't great. Still, I'd probably book a room looking over 5th Street next time.”
 of 5 bubbles jbW187XC, 15 Oct 2016 | Read review
“Top floors are best. Try the hummus from the bar. It's great!”
  • View from the room of the old Mint Building and a Big Daddy Speakeasy IPA from a local SF brewer
 of 5 bubbles j_to_the_l_o, 4 Oct 2016 | Read review
5 of 5
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