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Hotel Zetta San Francisco

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Hotel Zetta San Francisco
Hotel Zetta San Francisco
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786 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Reviewed 28 January 2017

I have spent 6 nights there, found its location perfect; the hotel has a friendly flavor all-round, different from large chain hotels; great staff always eager to help, definitely a recommended option for anyone to enjoy. Good Lilly coffee in room.

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Helpful?
2Thank ZAM16
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

ZAM16, Glad that you found the Zetta to be a great home away from home for your 6 nights in San Francisco! Our staff love to be hosts above all else, and by the sounds of it you felt the Zetta love! See you next time! -Michel N General Manager

San Francisco, California
Reviewed 27 January 2017

Just had our team offsite at this hotel for the second year in a row. The staff is amazing, def go above and beyond to make everything perfect. The hotel is techy and filled with very cool art. Funky chandeliers made of eye glasses and one made of broken pieces of crystal chandeliers. Also, love the second floor play room....

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2Thank FortWorth_Gurl
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

FortWorth_Gurl, Wow this review is too much! You're making us blush over here. What many may not know is that besides being the coolest boutique hotel in SF, and hosting a great bar & restaurant we also offer a great catering and events department which pulls off some amazing things. If you are interested in checking out what we have...

Reviewed 25 January 2017 via mobile

This hotel is in a great location. Steps away from great shopping, next to Westfield,dining and local transport to all the sights. It's a very cool hotel but not pretentious. Games room was a hit with my boys , staff very helpful and our double queen room was spacious comfortable and quiet. Good cafe over road for breakfast. Didn't get...

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2Thank getawaygirlNZ
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

getawaygirlNZ, Cool but not pretentious is exactly what we are going for! We believe in a warm and welcoming environment while also maintaining a cool factor in our lobby, restaurant and rooms. Glad you boys enjoyed the playroom. It's a hit for kids and adults alike, so I am happy that you got to experience it. Hope to see you...

Reviewed 21 January 2017 via mobile

Enjoyed our stay at Hotel Zetta. Check-in was fast and efficient. Rooms are spacious, bed was huge and comfortable! Location was a plus! Mall just a few steps from the hotel. Will choose Hotel Zetta once in SF again!

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4Thank Lala D
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Lala D, Thank you for the quick and concise review! By the sounds of it we met your expectations during your stay with us. See you next time! -Michel N General Manager

Austin, Texas
Reviewed 14 January 2017

Hotel Zetta was a very wonderful boutique hotel in the perfect location for a young couple touring California. Having just gotten off of the plane from Hawaii, we were happy to be back in a bustling urban center. The hotel is walking distance from world-class shopping, the cable cars, and tons of dining options. The staff was quick and friendly....

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5Thank iancarney2006
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

iancarney2006, I can only imagine that downtown San Francisco is much more different than Hawaii. But with that said our city offers a ton of things; many of which you pointed out - the shopping, cable cars and dining. Another cool point you mentioned are our high tech rooms. Not to brag, but we do a great job with our...

Perth
Reviewed 8 January 2017

Spacious and comfortable rooms in a central location. Friendly and most helpful staff who know their city and are able to make tailored recommendations. Highly recommend this hotel, we loved our stay and are looking forward to returning.

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4Thank Vaughanus
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Vaughanus, Yes! It's always great to read comments involving our staff. One of the cool things about being at the coolest boutique hotel in the city is that we really do try to make tailored recommendations for each of our guests. We understand that everyone is here for different reasons and we like the challenge of making your stay with...

Newport Beach, California
Reviewed 8 January 2017

The hotel was fantastic. We had two beds. It was plenty spacious for all four of us. I think we were given a handicap room which was fine. It was a corner room with two large windows that looked out onto the city. The staff was very nice and very helpful with everything. My kids enjoyed the playroom. We had...

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3Thank 1976Danielle
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

TokarzD, Considering that we are in the heart of San Francisco I agree with you that the rooms are spacious. Our double bedded rooms are perfect for families and as you mentioned offer a lot of light. The playroom is a great addition for the kids to enjoy...parents have also been known to get into the spirit of it as...

Ambler, Pennsylvania
Reviewed 7 January 2017 via mobile

My boyfriend and I stayed at Hotel Zetta for two nights to see San Francisco on the way back from a work assignment in Napa. We chose this hotel because it's less than a block from the Bart station so it was easy for us to get to the airport. The hotel was new and modern. The front desk staff...

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Helpful?
2Thank Lauren B
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Lauren B, Hi Lauren! Glad that you and your boyfriend had a good time with us. I think you really hit the nail on the head with your review. Between our fantastic location, warm staff, fantastic cocktails and game room we really deliver the goods. Hope to see you next time! -Michel N General Manager

Greater London, United Kingdom
Reviewed 5 January 2017

We had just come from the W in Hollywood and didn't know what to expect as this was a recommendation by a friend who lives in San Fran and we normally go for the larger global named hotels, but what a pleasant surprise we had! Walking in you entire a very funky checkin, open bar setting which has loads of...

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2Thank Rchind
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Dear Rchind, Thank for the kind words! As a boutique hotel we LOVE hearing of experiences such as yours. I understand the appeal of larger global brands, but when it comes to attention to detail and service we are hard to beat. Again, thank you for the great comments. We hope to see you again. -Michel N General Manager

Reviewed 29 December 2016 via mobile

Although I say it's a boutique hotel, it's actually under the Viceroy group which I always wanted to try for places like Maldives. We decided to stay in downtown over Christmas and this place is really convenient. The hotel definitely has its British style and lots of interesting arts and playroom stuff which is very unique. We got upgraded and...

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3Thank JetsetterFC
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

JetsetterFC, We are excited to hear that you feel the Viceroy love! We appreciate your business and hope to have you with us again in the future. Upon your return please do not hesitate to give us a buzz at the front desk as we offer all of the items you mentioned available for delivery to your room. Our team...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Region: United States > California > San Francisco > SoMa
Price Range: €233 - €549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#1 Green Hotel in San Francisco
#16 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Romantic Hotel in San Francisco
#27 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zetta San Francisco staff and other travellers.
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Questions? Get answers from Hotel Zetta San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ok if your here for a conference your not paying otherwise look elsewhere.”
 of 5 bubbles 231JamesC, 6 Mar 2017 | Read review
“I asked for high floor, got 703 corner room on 7th out of 8, no noise whatsoever.”
 of 5 bubbles ZAM16, 28 Jan 2017 | Read review
“Upgrade to studio”
 of 5 bubbles Vaughanus, 8 Jan 2017 | Read review
“Staying looking onto 5th street”
 of 5 bubbles Rchind, 5 Jan 2017 | Read review
“Higher rooms have less street noise, though it isn't a noisy place”
 of 5 bubbles D744AVdavidm, 22 Dec 2016 | Read review
5 of 5