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Traveller (271)
Room & Suite (248)
Dining (27)
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Overview
  • Excellent24%
  • Very good44%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“free shuttle”(62 reviews)
“homeless people”(172 reviews)
“shuttle service”(46 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
Rooftop Bar
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
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786 results
Traveller rating
240
302
146
52
46
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240
302
146
52
46
Show reviews that mention
All reviewsfree shuttlehomeless peopleshuttle serviceellis streethotel shuttlegreat hotelwaffle machineunion squaretenderloin districtrooftop terracecomplimentary breakfastfisherman's wharfhard boiled eggsthe hotel offerstop flooryogurtthe hotel is clean
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11 - 15 of 786 reviews
Reviewed 10 April 2018

We booked for 7 nights at this Hotel, and due to death in the family, checked out after one night only. Instead of getting a full refund of unused nights, we are being offered peanuts of just £53, rather than £600. There seems to be...More

Thank SarmadTraveller
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 12 April 2018

Good day Sarmad, I want to clarify that you paid a third party company in regards to your reservation at the Cova Hotel. The issue in regards to your refund does not involve the Cova Hotel. The Hotel charged you for the time period that...More

Reviewed 6 April 2018

Booked hotel through Hotwire. Great welcome from excellent staff. Warm and friendly. Gave us map over area and informed us where to go and what to avoid. Asked for a quiet room and we have absolutely no complaint. The hotel is situated in Tenderloin area....More

Thank Trude F
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 6 April 2018

Good day Trude, Thank you so much for your wonderful feedback of the Cova Hotel. We are so happy that you enjoyed your visit over the Easter Holiday. As a boutique hotel, we truly enjoy doing fun things for our guests . The staff here...More

Reviewed 6 April 2018 via mobile

Arrived in the evening after a very long drive from LA, so my wife and I were pretty tired but we received a lovely welcome from the staff at reception who were super warm and explained everything thoroughly as well as giving us a map...More

Thank Allan S
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 6 April 2018

Good day Allan, Thank you for providing us with the wonderful feedback of your visit at the Cova Hotel. We are so pleased to know that you enjoyed the Easter Egg hunt in your King Suite. You were provided with one of the best rooms...More

Reviewed 3 April 2018

I booked a four night stay at this hotel Jan 4-7, 2018. My boyfriend and I took the BART and walked 6 blocks to the hotel. I honestly thought we were going to be mugged. The area is littered with drug dealers, homeless people and...More

Thank Barb L
Response from Matthew_Salvan, Guest Relations Manager at Cova HotelResponded 5 April 2018

Good day Barb, Thank you very much for your feedback of the Cova Hotel. We are truly disappointed that you experienced a rough arrival even before you arrived to the hotel from Civic Center Bart. We truly understand that concerns of the location in which...More

Reviewed 1 April 2018

The Cova is an oasis in the Tenderloin district. The lobby and rooms were well appointed and the breakfast was great. Service was excellent. We will be back as family lives close by and this is the best, reasonable hotel in the area. We paid...More

1  Thank Meredith J
Response from Matthew_Salvan, Manager at Cova HotelResponded 2 April 2018

Good day Meredith, Thank you very much for your wonderful feedback of the Cova Hotel. We are so pleased to know that we are in convenience to your family that lives in the city. We do look forward to serving you in the near future....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$186 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$186 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Green Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (271)
Room & Suite (248)
Dining (27)
Pool & Beach (5)
Amenities (31)
Family and Play Areas (6)
Business Centre & Event Rooms (5)
Questions & Answers
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WalesHappydaze
22 April 2018|
AnswerShow all 4 answers
Response from WandrTheWrld | Reviewed this property |
No, the Cova is a downtown San Francisco hotel. Definitely not a resort.
2
Votes
Kat L
6 April 2018|
AnswerShow all 5 answers
Response from Matthew_Salvan | Property representative |
Good day Kat, So sorry for the delay in response. The hotel is centrally located to many bus stops. Depending on where you are heading, we are less than 4 blocks away for a bus stop where your muni pass can be used. Just... More
0
Votes
jackbabes
16 March 2018|
AnswerShow all 4 answers
Response from Matthew_Salvan | Property representative |
Good day, We are approximately .07 miles away from Nob Hill. It is about a 15-20 minute walk from the hotel.
0
Votes
Room Tips
"Reception side"
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"try getting a room on the top floors"
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"Choose one in another hotel"
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"Overlooking the corner of Ellis and Hyde where the tour buses stopped to see the street musicians perform, we..."
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