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West Street Hotel

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West Street Hotel
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657 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Indialantic, Florida
Reviewed 19 August 2015

The staff was very accommodating and ensured my stay was comfortable. I appreciate the extra time and assistance. Overall, an enjoyable stay. Rooms were spacious and comfortable. Bathroom was well appointed and good sized. Great location for exploring the city and great views.

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Helpful?
1Thank madiolosa
chris torrey t, Manager at West Street Hotel, responded to this review

Dear madiolosa, Thank you for the great short but sweet review of your stay. We are also pleased to hear that you enjoyed the great location- close to many great restaurants in the area. Thank you for commenting on the great staff (we are very happy all the hard work shows). We are in hopes that if your travels bring...

Alexandria, Virginia
Reviewed 18 August 2015 via mobile

My amazing fiancé chose this incredible hotel. From the gracious greetings and hospitality, we knew our stay was going to be spectacular. An upgraded room on the top floor overlooking the harbor and the whale&puffin boats to the great aromas from their outdoor restaurant, Paddy's, we were pinching ourselves. Every floor has its own tea/water/cookies!! Kiosk- free! How generous &...

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2Thank CoronaOldTown
chris torrey t, Manager at West Street Hotel, responded to this review

Dear CoronaOldTown,, Thank you for sharing your recent experience with us. We are pleased that we were able to meet and exceed your expectations. Our team is always ready to serve and we hope to see you back here on your next visit to Acadia! Warm regards, Chris Torrey

New York City, New York
Reviewed 17 August 2015

My husband an I just spend 3 nights at the West Street Hotel and had a great time. Our room was spacious and very comfortable and the hotel was generally very well kept and attractive. The rooftop pool was awesome and everyone we worked with was friendly and eager to help. We had a little issue with our bill -...

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Helpful?
Thank Kim L
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Kim L, Thank you for providing great feedback regarding your recent stay. We have a great location walking, distance to many great restaurants and shops and we are a short drive to Acadia National Park. I am pleased to hear you enjoyed the location, the amenities, the décor of the property, and service that our property offers. All of...

Herndon, United States
Reviewed 15 August 2015 via mobile

Oustanding views from the rooftop pool area. Great place to watch the sunset. Room was very nice. There wasn't an iron in the room but we were brought one quickly. One complaint was that you are forced to pay a resort fee, that was not built into the price of the room, to use the club across the street. We...

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Helpful?
Thank Amanda G
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Amanda G, I would like to thank you for such positive feedback regarding your recent stay in Bar Harbor! Feedback such as yours is very much appreciated for our continued success, as we have wonderful views, amenities, and a great location. We constantly strive to provide 100% guest satisfaction regarding value and service and I am pleased to hear...

Reviewed 14 August 2015

Terrible service, 5 days $5000.00 and not one special request granted like: Can we have 1 room ready before 4pm for my elderly aunt and uncle with multiple health concerns? Could we please move them to another room for at least two nights of our stay so they could sleep in past 6 am? Could you please give us the...

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Helpful?
2Thank John L
chris torrey t, Manager at West Street Hotel, responded to this review

Dear John L, I would like to apologize that your experience at the West Street Hotel was not up to expectations, we strive to provide 100% guest satisfaction. I would like to personally apologize that we fell short in our execution during your stay. We try to accommodate all of our guest requests to the best of our availability, I...

Yarmouth Port, Massachusetts
Reviewed 13 August 2015

West st. Hotel is located in the prime waterfront area of Bar Harbor. It is a gorgeous boutique hotel, room with water view was stunning, decor in lobby and the rest of the hotel was beautiful but the best part was the staff.... Went out of their way to help and attend to your every need. Cannot wait to go...

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Thank Cindy M
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Cindy M, Your review summarizes many of the great amenities that we offer for our guests and I am pleased to hear you were able to enjoy all these amenities- we have had a great summer for the rooftop, adult only pool and many of our guests have been able to experience a great, Maine summer. We look forward...

Ashland, Massachusetts
Reviewed 13 August 2015

We had a great time staying at the West Street Hotel. The hotel is beautiful and we had a wonderful room facing the water. The people that work in the hotel are very friendly and always there to help you with anything. We love the pool and we also took advantage of the Bar Harbor Club which has two outdoor...

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Helpful?
Thank Mike J
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Mike J, We appreciate the wonderful review, and we are pleased to read about your great experience while at the West Street Hotel. Our guests have access to many great amenities and great views on property- as mentioned in your review. We thank you for your kind words regarding your stay! If your travels bring you back to the...

Plymouth, Massachusetts
Reviewed 12 August 2015 via mobile

We booked a last minute harbor view room and were very pleased with the hotel. It was clean, there was good parking, coffee and snacks were available anytime on our floor, and the bathroom was big, modern, and well equipped. The rooftop pool at sunset is fantastic. You can order food and drink from Paddy's and have it sent up...

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Helpful?
Thank ruthL8690
chris torrey t, Manager at West Street Hotel, responded to this review

Dear ruthL8690, We are pleased to hear that you enjoyed your relaxing stay with us, our roof-top infinity pool is a great area for guests over eighteen, making this a great couples retreat- right across the street our guests have access to our Bar Harbor Club- a kid friendly area, including a kids club and a kids pool. We are...

Madison, Wisconsin
Reviewed 9 August 2015

Frankly, we booked this hotel at the last minute because it was the only one with an ocean view that had room for our family. Now that we have been there, wouldn't have changed a thing. Right across from the harbor and steps away from anything you might want to do in Bar Harbor. Our two room suite overlooking the...

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Helpful?
Thank Constantlee
chris torrey t, Manager at West Street Hotel, responded to this review

Dear Constantlee, Thank you for a positive review and for mentioning our superiorly skilled and friendly staff. Your mention of lovely accommodations was the icing on the cake. We do hope you can return again for another visit and look forward to welcoming you back. With Warm Hospitality, Chris Torrey

Boston
Reviewed 9 August 2015

Family of 4 with teen and tween, 4 nights early August. Excellent hotel for Bar Harbor. Crisp design and decor, and clean facilities, well appointed. Good service culture (for Bar Harbor). Good amenities (bike storage, fitness room, well stocked pantries, etc.), great location in town. Kids loved it. Comfy beds, and a one king room with pullout couch worked fine...

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1Thank CollectingRocks
chris torrey t, Manager at West Street Hotel, responded to this review

Dear CollectingRocks, Thank you for your review sharing your West Street Hotel experience with us and other travelers. The word Excellent is one I like to see and I am grateful our efforts were able to make your stay and that of your friends a memorable one. We hope that you choose to return for another visit for more Bar...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge

Additional Information about West Street Hotel

Address: 50 West St, Bar Harbor, Mount Desert Island, ME 04609-1858
Region: United States > Maine > DownEast and Acadia Maine > Mount Desert Island > Bar Harbor
Price Range: €215 - €441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Street Hotel 3*
Number of rooms: 85
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Also Known As:
West Street Hotel Bar Harbor, Maine
Hotel Style:
#3 Spa Hotel in Bar Harbor
#9 Family Hotel in Bar Harbor
#11 Romantic Hotel in Bar Harbor
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Questions & Answers

Here's what travellers have asked, with answers from West Street Hotel staff and other travellers.
9 questions
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Questions? Get answers from West Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the coast side.”
Heff46, 5 Feb 2017 | Read review
“The harbor view rooms would be worth getting.”
fallfan54, 24 Oct 2016 | Read review
“Make sure you get a room with a view.”
JoshTheTravelGuy, 21 Oct 2016 | Read review
“Rooms facing the harbor are beautiful”
MitsouW, 20 Oct 2016 | Read review
“Request Harbor view!”
USNAsponsormom, 12 Oct 2016 | Read review
5 of 5