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Verona Resort & Spa

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Traveller (217)
Room & Suite (72)
Pool & Beach (8)
Overview
  • Excellent30%
  • Very good20%
  • Average19%
  • Poor11%
  • Terrible20%
Travellers talk about
“spend money”(2 reviews)
“nice sea view”(2 reviews)
“musty smell”(2 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (286)
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Traveller rating
27
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24
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1 - 5 of 109 reviews
Reviewed 17 March 2018 via mobile

Definitely just a simple and decent place to book. I book here a few times and enjoy it for the most part. There always isn’t a working ice machine, but I can survive without it. Beds are always nice and clean and definitely satisfying enough...More

1  Thank TSand12
Reviewed 20 February 2018 via mobile

After 6 days in Santa Fe hotel, Verona was such a relief for us. We expected something much worse, old and musty reading all the negative reviews. The hotel, in fact, is not that bad, we haven’t experienced any funny smells or dirty stains in...More

1  Thank Catherine S
Reviewed 24 November 2017 via mobile

The wifi went out the day I checked in and remained that way the rest of my stay. The air conditioning went out on day 2. I requested for an iron, ironing board and an extra pillow. I asked a second time and I STILL...More

Thank Vince M
Response from KFukunaga, agent at Verona Resort & SpaResponded 14 December 2017

Thank you for your comment. We apologize the uncomfort and your inconvenience. These issues will be brought up for review and corrected. We hope to provide you much improved service, and much more maintained facilities in near future.

Reviewed 3 November 2017 via mobile

The issues I had with my stay at this hotel: 1.] Free wifi, but expect slow internet speed. My floor shared one network. I couldn't even load my Facebook Feed. I had to use my phone data the entire time to get results. The best...More

Thank AntiHero G
Response from KFukunaga, agent at Verona Resort & SpaResponded 21 November 2017

Thank you for your comment. We sincerely apologize the uncomfort and inconvenience during your stay, these issues will be brought up to correct the cleaning status and the maintenance within the guest rooms. However we are working toward improvements to our premises and facilities as...More

Reviewed 2 November 2017

I booked this room on Expedia, the photos are deceiving. As you walk up the hotel looks run down waterfall doesn’t work. The signage on the side of the building is gone. The local bus drive asked where I was satyaing and I stated “The...More

Thank DAVID H
Response from KFukunaga, agent at Verona Resort & SpaResponded 19 November 2017

Thank you for your comment, we sincerely apologize your bad experience during your stay. These issues will be brought up and reviewed to correct the room maintenance, and especially with cleaning process and inspections of bedding and other supplies. However we are working towards improvements...More

View more reviews
About
Amenities
Top amenities
Free Internet
Pool
Restaurant
Free Parking
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Banquet Room
Conference Facilities
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Spa
Outdoor pool
Bar/Lounge
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (217)
Room & Suite (72)
Pool & Beach (8)
Dining (1)
Questions & Answers
Ask a question
reesegu26
6 July 2017|
Answer
Response from VeronaGuam | Property representative |
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for... More
0
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Google Translation
reesegu26
6 July 2017|
AnswerShow all 3 answers
Response from StarmanHunter | Reviewed this property |
The wifi in included and no issues when watching NetFlex
1
Vote
TravisBeecher
24 December 2016|
AnswerShow all 2 answers
Response from sleepytako | Reviewed this property |
It's a nude, gender separated bath. There are showers near the entrance that you are encouraged to use prior to entering the baths.
0
Votes
Room Tips
"Don`t wait for a reply,don`t let them tell you, they will have someone call you back. Make them answer your..."
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"ocean view"
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"Bring coffee or tea if you need it in the morning"
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"You must sleep in the Ocean View room. City View is terrible to sleep. because Car Horn, was very Nozy."
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