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Grand Plaza Hotel

Traveller (194)
360
Panoramas (34)
Room & Suite (155)

About

Location
Cleanliness
Service
Value
Centrally located in the heart of Tumon, Grand Plaza Hotel puts you steps away from playing in the sandy shores of Tumon Bay and swimming among vibrant aquatic life in the marine preserve! Grand Plaza Hotel is idyllically surrounded by an array of restaurants, duty free shopping at Tumon Sands Plaza, T-Galleria and Pleasure Island, with trending nightlife surrounding. Rest and relax in 116 guest rooms perfect for solo getaways to connecting rooms and Family Suites for exciting group excursions! All guest rooms include free Wi-Fi, a flat screen TV with cable, hot pot, and individually controlled AC. Robust facilities include a deck top swimming pool, laundry room, “ABC Stores” for your convenience, retail and souvenir stores, café/restaurants, optional tour and karaoke. Live your travel dreams with Grand Plaza Hotel, delivering great value in the heart of Tumon.
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Property amenities
Pool
Free parking
Restaurant
Airport transportation
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
358Reviews
372Photos
5Q+A
9Room tips
Traveller rating
  • 18
  • 75
  • 170
  • 54
  • 41
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Popular mentions
Last minute had to book a hotel stay for business and this was available at a great rate. I arrived in the middle of the night and was able to squeeze into a parking spot, last one as it seems the hotel employees park in the guest spaces. Secured a two bed guest room, which was
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The staff of the Grand Plaza hotel were very friendly and accommodating. The facilities and services were very satisfactory during our stay there. Although it may not be able to compete with newer and bigger hotels we were very comfortable during our time there and would
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Response from Sunardi L, Owner at Grand Plaza Hotel
Responded 5 Feb 2019
Hafa Adai Meander67774608306, Thank you for taking your valuable time to write this review to compliment Grand Plaza Hotel great service. We are happy to hear that you have enjoyed your stay with us. Here at Grand Plaza Hotel we takes pride in getting to know all our guests and welcome them as our extended family members. I am happy to hear you're able to experienced that. In addition we will also continue to make improvements on our property for the comfort and added value of our guests. Your feedback is greatly appreciated and we are honored to have you as our guest and look forward to welcoming you back again soon! Warmest regards Sunardi Li, CHA President
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A lot of reviews mention that the hotel is run down and in need of an upgrade. Absolutely true. The place needs some serious TLC. The biggest aspect the Grand Plaza has going for it is the price and location. For Tumon Bay not many other choices at this price, but you get what
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Response from Sunardi L, Owner at Grand Plaza Hotel
Responded 13 Nov 2018
Hafa Adai 351coryd, Greetings from Grand Plaza Hotel and many thanks for sharing your review with us on Tripadvisor. Please accept my sincere apologies for not meeting your desired level of service during your recent stay with us. Thank you for sharing your experience with us so that we may review and improve our processes to provide a better service experience for our guests. Rest assured your feedback has been shared with all my managers for immediate corrective actions. As you may have already noticed we are in the process of upgrading our hotel starting with lobby renovation,new fitness and business center. An award winning Meskla Chamoru Restaurant will be opening in 2019. There will be many more property enhancement projects in the coming year to include room upgrades. Please feel free to contact me directly at sli@wgguam.com if there's anything I can assist you with. Best regards, Sunardi Li, CHA President
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Hotel was great. Aside the reliable generator, hotel staffs were very accommodating to our needs. The location is excellent great for visitors. I would recommend this Hotel to anyone, feel the warmth friendly environment.
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Response from Sunardi L, Owner at Grand Plaza Hotel
Responded 25 Sep 2018
Hafa Adai Rhirosak, Thank you choosing to stay at Grand Plaza Hotel and taking the time to write this review. It is a delight to know you had an enjoyable stay and all of us appreciate your kind compliments for the team’s service. Again, thank you for taking the time to write your review. We look forward to see you again soon and please feel free to contact me at sli@wgguam.com if there's anything I can assist you with. Best regards, Sunardi Li, CHA President
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Our family stayed here during the recent typhoon and I was pleased that the generator continued to work during the storm. My family was comfortable throughout and we felt safe from the ravages of the storm outside. Their covered parking garage was also a welcome sight as it
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Response from Sunardi L, Owner at Grand Plaza Hotel
Responded 25 Sep 2018
Hafa Adai BelleS0711, Thank you choosing to stay at Grand Plaza Hotel during typhoon Mangkhut. I am happy to hear that we were able to kept everyone safe and comfortable during the storm including your family. We appreciate your great review and recommendations for our property which is centrally located in the heart of Tumon bay. Again, thank you for taking the time to write your review. We look forward to see you again soon and please feel free to contact me at sli@wgguam.com if there's anything I can assist you with. Best regards, Sunardi Li, CHA President
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Professional photo exclusively commissioned by TripAdvisorGrand Plaza Hotel
The Triple at the Grand Plaza Hotel
Professional photo exclusively commissioned by TripAdvisorGrand Plaza Hotel
The Double at the Grand Plaza Hotel
Professional photo exclusively commissioned by TripAdvisorGrand Plaza Hotel
The Twin at the Grand Plaza Hotel
広い洗面台でアメニティは少なめです
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12345629
ホテルは3つ穴式でしたが、利用できました。(スマートフォンの充電くらいしか利用していません)
0 votes
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この度は、当ホテルにご問い合わせいただきまして誠にありがとうございます。 ご質問に対して1年もかかってしまいました。恥ずかしい限りです。深くお詫びいたします。 グアムは110~115ボルトです。日本の電化製品をグアムで使えば熱を帯びると思います。よって、変圧器(トラベルコンバーター)をお持ちになれば日本製品でも使えると思います。 お客様のお越しをお待ち申し上げております。
0 votes
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グランドプラザホテルにはいったらまず匂いが気になりました。古いホテルなので、どんな匂いと例えるとやはりカビや体臭や汚れを取るための殺菌臭のような。でも半日で慣れてきて、だんだん匂いは無くなりました。部屋にあるものは歯ブラシ、コップ、ティッシュ、トイレットペーパー、固形石鹸、シャンプーです。歯磨き粉やコンディショナーは無かったです。タオルは持ち出し厳禁で海用はレンタルでした。スリッパはないので白い携帯スリッパ持っていきました。日本で家で使っているくたびれたバスタオルを3枚持って行き部屋のゴミ箱にスリッパとポイしてきました。ワイファイは空港で3900円ぐらいでレンタルしました。ベッドやシーツ布団枕は綺麗でした。冷房の効きが余り良くなかったですが、窓を開ければいい風が入ってきました。虫には刺されなかったです。
1 vote
この度は、当ホテルにご問い合わせいただきまして誠にありがとうございます。 ご質問に対して1年もかかってしまいました。恥ずかしい限りです。深くお詫びいたします。 お好きなOTAの会社でお申し込みになれば料金はすぐに分かりますが、季節によって料金は変動いたします。また、旅行会社を通してのご予約ではホテルがいくらとブレイクダウンされていないと思います。目安になる料金はグランドプラザホテルのウェブサイトをご検索ください。 お客様のお越しをお待ち申し上げております。
0 votes
"Try and choose a room at the end of the corridor as they tend to have less traffic from other guests"
"stay for a week and get the discounted rate"
"Family room with two rooms is convenient and cost effective for a group of four to five persons."
"Don't accept a 7th floor room - Elevator stops at the 6th. Take a taxi from the airport it cost the same as the "service charged" hotel arranged ride and is much faster."
"3rd floor. Great wireless connections"
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PRICE RANGE
US$69 - US$121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand plaza tumonhotel grand plaza
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
116
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