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Tumon Bay Capital Hotel

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147 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Toukley, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2016

My travelling companion had already booked a room before I'd had a chance to read the more recent reviews, so my expectations were fairly low to begin with. But the room turned out to be quite OK, a little old and visually dated and VERY basic but reasonably clean, and the hotel is actually in a very good spot, overlooking... More 

Helpful?
Thank Cathi H
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2016 via mobile

Like most of the reviewers above, I had the same issues with lots of noise (other doors closing in your hallway sound like gunshots), terrible bedding (bad mattress, cheap sheets, flat pillows, a weird smell to the comforter) and poor service. I also got charged an additional tax beyond what my booking said--11%--and discovered on the first morning that the... More 

Helpful?
1 Thank Katelyn R

Travellers are raving about these Tumon hotels

Tokyo, Japan
1 review
Reviewed 1 August 2015

no hairdryer, no safety box, poor mattresses, shortage of towels and unprofessional room cleaning. steep slope in front of the hotel bothered me. 繁忙期で空きがなく利用しましたがドライヤー、セーフティーボックスがなく後悔。 室内の清掃は不十分です。タオルの在庫も余り無いようです。 丘の上にあるので眺めはよいですが、坂を登るのはめんどくさいです。 日数を減らして一流ホテルに宿泊したほうが満足度が高かったかも。

Helpful?
Thank noname12342015
thesticks
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 March 2015

My second stay was even better than my first, since I have become accustomed to the strengths and weaknesses of the hotel. This is my first review. http://www.tripadvisor.co.uk/ShowUserReviews-g60678-d310956-r197559626-Tumon_Bay_Capital_Hotel-Tumon_Guam.html Strengths The Filipina ladies on the counter are really nice kind and friendly. Thank you! Spacious rooms with two queen sized beds. Ocean view on 6th floor, probably 3rd or above with... More 

Helpful?
1 Thank timtak
Pohnpei, Federated States of Micronesia
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 February 2015

To put it in context, I find Tamuning Plaza and Harmon Loop hotel perfectly acceptable for short stays given their price is between 55-69 a night, because while very basic and dated (and quirky - Harmon Loop has mad Korean lady owner and in Tamuning Plaza's case the hallways are seedy), they are reasonable, fairly clean and convenient. By contrast,... More 

Helpful?
2 Thank Pasha
Luzon, Philippines
Level Contributor
149 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 8 January 2015

We stayed here for 2 weeks and not once did they change our sheets. We expected at least that. They also never cleaned around the room. Every time we asked them to clean it seemed like they just made the bed and left, so there was so much sand and stains by the time we left I was just happy.... More 

Helpful?
1 Thank LenaPera
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 January 2015

Tumon Bay Capital Hotel is conveniently located at the center. It looks old and run down from the outside and their rooms are pretty much the same. My friends and I stayed here for two weeks and it was literally just a place for us to sleep. The cleaning ladies didn't replenish our toiletries regularly, they never changed our bed... More 

Helpful?
Thank Kaye L
Prince Edward Island, Canada
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 January 2015

This is the type of place you wish you could buy and re-do as it has a ton of potential. The location is great for the price: short trek downhill to the beach, near the big name resorts. The room is a bit grimy and old - sagging wallpaper and the light switches could use a wipe down. But towels... More 

Helpful?
1 Thank B T
Honolulu, Hawaii
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 14 October 2014

The first thing you notice upon arrival at this property is that there is no bell captain. They have a trolly you can borrow & lug your belongings upstairs yourself. The staff is friendly enough, & will respond to your concerns. When you get to the room, the nice ocean view will be the next thing you notice. Then you... More 

Helpful?
2 Thank Hawaii96815
Beijing, China
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2014

Too old for the facilities. The room sells bad, a/c and refrigerator are too noisy, can not sleep when they are on. Water did not go down properly for wash basin and bathtub. Told there was a tooth brush inside the pipe of the washbasin, nobody came to get it out during my 5 days staying there. But somebody did... More 

Helpful?
3 Thank Smallwood J

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Tumon Bay Capital Hotel

Address: 1448 Pale San Vitores Rd, Tumon, Guam 96913-4200, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: €68 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tumon Bay Capital Hotel 3*
Number of rooms: 112
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Also Known As:
Tumon Bay Capital Hotel Guam
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Questions & Answers

Questions? Get answers from Tumon Bay Capital Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up gives better views”
  • Night view from 7th floor
 of 5 bubbles 634cathih, 11 Jul 2016 | Read review
“Top floors or 5th or above. 601 and above has great view and fine wifi. Yes please!”
 of 5 bubbles timtak, 23 Mar 2015 | Read review
“Apparently higher floor rooms might be quieter and less run-down”
 of 5 bubbles Pasha, 18 Feb 2015 | Read review
“Higher floors have better view and appear to be cockroach free :)”
 of 5 bubbles BT267, 2 Jan 2015 | Read review
“All rooms are ocean view. Higher floors will have a better view.”
 of 5 bubbles Hawaii96815, 14 Oct 2014 | Read review
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