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The Westin Resort Guam

1,272 reviews
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Traveller (905)
Room & Suite (571)
Dining (257)
Overview
  • Excellent29%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“royal beach club”(26 reviews)
“prego”(15 reviews)
“heavenly bed”(13 reviews)
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,272)Write a Review
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Show reviews that mention
All reviewsroyal beach clubpregoheavenly bedtaste restauranttumon baypool barprivate beachupgraded roompool staffbottled waterthe room was nicethe club loungelobby areanice beachshopping and restaurantsoceanguam
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21 - 25 of 406 reviews
Reviewed 30 September 2017

the building may be old or classic should i say but they have the best location of beach within Tumon Beach area - secluded and private! beach club is also a great option if you are a member. staff are great and friendly!More

Thank japitow
Management response:Responded 4 October 2017

Hafa Adai japitow, Greetings from the Westin Resort Guam! Thank you for choosing us during your recent stay. We are delighted to hear that our associates provided a great and friendly service at the Royal Beach Club. We hope to welcome you again in the...More

Reviewed 30 September 2017

First time staying in Guam, usually I'm transiting through at over 6-10 times a year. The stay in the Westin Guam was good. The hotel is slowly showing it's age and needs an renovation soon. The beds are always good as this is a Westin...More

Thank asiatravler29
Management response:Responded 4 October 2017

Dear asiatravler29, Thank you for choosing the Westin Resort Guam during your recent stay and for sharing your thoughts and experience with us. We are very delighted to hear that we met your expectation during your stay. We also thank you for your valued comments...More

Reviewed 24 September 2017

Housekeeping is excellent, clean room and many amenities and with free bottles of water and if it's not enough you can call or ask housekeeping who is "willing to give" more... The Bfast Buffet Staffs are nice esp. Ms. Shena Malabanan whom served me 2x...More

Thank broramin
Management response:Responded 27 September 2017

Dear broramin, Thank you for choosing the Westin Resort Guam during your recent stay. We are delighted to hear that you had a pleasant and memorable experience with us. It is our goal to provide the best customer service to our guests and we are...More

Reviewed 24 September 2017

When they say Partial Ocean view, I best suggest asking the staff for specific details before booking. I stayed in 1701 and the view was no where near partial ocean view. Our view was mainly of Lotte Hotel next door. Also, there were PIGEONS by...More

Thank Kay K
Management response:Responded 27 September 2017

Dear Kay K, First of all, we would like to thank you for choosing our property to celebrate your special event and for sharing your experience with us during your stay. On behalf of The Westin Resort Guam, I want to extend my sincerest apologies...More

Reviewed 22 September 2017 via mobile

Every one of the staff that I came in contact with were very courteous and helpful. I really appreciated that. My room (2022) had a nice view. The balconies are quite small so one can only stand out there. There’s not much room for chairs...More

Thank VMATC
Management response:Responded 27 September 2017

Hafa Adai VMATC, Greetings from the Westin Resort Guam! We appreciate and thank you for your kind words about our hotel and our associates. It is pleasant to hear that our associates were courteous and helpful during your stay. We are also delighted that you...More

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About
Amenities
Top amenities
Free Internet
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$202 - US$772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$772 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (905)
Room & Suite (571)
Dining (257)
Pool & Beach (202)
Amenities (73)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
Chun-Ta C
7 March 2017|
AnswerShow all 3 answers
Response from Marilyn G | Reviewed this property |
Hafa Adai, For more detailed info, pls email Westin public relation manager or call 671.647.1020 Thank you,
2
Votes
Franny G
13 January 2017|
AnswerShow all 3 answers
Response from Guamwestin | Property representative |
Yes, we have baby cribs to rent. It is free of charge. More than happy to make arrangement for you. Please let us know prior to your arrival.
0
Votes
Jay S
4 November 2015|
Answer
Response from Guamwestin | Property representative |
Thank you for your inquiry to us, The Westin Resort Guam. We are afraid that we have early check in together with early check out. We charge one night in order to block a room from previous night for your checking in at 5am... More
0
Votes
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Room Tips
"find another property"
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"Don't stay here."
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"I just wouldn't stay here..."
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"All rooms have at least an angled view of the ocean from the balcony."
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