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Hilton Guam Resort & Spa

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Hilton Guam Resort & Spa
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1,862 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Guam Resort & Spa
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Showing 738: English reviews
Barrigada, Mariana Islands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I chose this hotel because of its location. I participated in the Koko half-marathon and wanted a place nearby and Hilton was perfect. The only issue I had with my room 1188 was that the water would leak out from the shower stall so the floor by the toilet was wet most of the stay. Otherwise, the room was spacious... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jem L
Management response:

Dear Jem L., Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay. Our sincere apologies about the leak in the bathroom. Hope you had a great time at the 2016 Ko'ko Road Race. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Leesburg, VA, United States
1 review
Reviewed 4 weeks ago

Hilton Guam is great place to get away and relax.Great pool, awesome gym,great bar(even tho it closes 10pm) AWESOME staff. Always feel welcome and treated like family while staying here. All of the staff are extremely friendly with great attitudes and go above and beyond to ensure your stay is the best. I highly recommend this hotel. Been coming here... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Philip B
Management response:

Dear Philip B., Thank you for staying at the Hilton Guam Resort & Spa. We appreciate your thoughtful comments on Trip Advisor. Thank you for commenting on our staff for their friendly service. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Korea
2 reviews
Reviewed 5 weeks ago

The hotel is situated 5 min from the airport, and at the end of Tumon bay. Easy to access + not too crowded. Would be best for family visitors with kids. The pool was not too cold, yet not too hot, with additional hot bath tub. 1 min walk away from the beach, and you can snorkel at the beach.... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank SeonghuiWi
Management response:

Dear SeonghuiWi, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay. Thank you for your comments on Trip Advisor and we wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Shamong, New Jersey
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2016 via mobile

This place is really fabulous. The inside is polished and chic. The dining buffets are off the charts, and the food very good. Rooms comfy and clean. Facilities are new and nicely decorated. Staff wonderful. The only reason I didn't give 5 star rating is because the outside beach are need some sprucing up. The chaises lined up on the... More 

Helpful?
Thank Mimi K
Management response:

Dear Mimi K, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate your comments on Trip Advisor. We are delighted that you enjoyed your overall stay and our team wishes you back to the hotel soon. Thank you, Hilton Guam Team More 

New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

This is my first time to stay in Guam and I'm glad I stayed at this Hilton. The hotel is big and have lots of things offered. The service is great and the staff are very friendly, especially those in the Executive Lounge. They are courteous and attentive to your needs. Though the hotel is at the end of the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Rey P
Management response:

Dear Rey P, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay here as well as your overall stay on Guam. Thank you for commenting on our staff for their friendliness. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Iowa
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2016 via mobile

This hotel is located just steps from the ocean, where you can walk knee-deep forever! Definitely bring water shoes, mask, and snorkel! The food at the hotel's restaurants was pretty good, with a nice variety. We attended the fire show dinner, and the show was great. Helpful hint: if you don't want to pay for the whole buffet dinner, you... More 

Helpful?
Thank fojane
Management response:

Dear Fojane, Thank you for staying at the Hilton Guam Resort & Spa. Thank you for taking time to write us a review on Trip Advisor. We are delighted that you enjoyed your stay, the ocean, and the restaurants available at the hotel. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Okinawa, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

Hotel is average at best. Pretty far from the strip, transportation is expensive. Hotel pool is nice, pool bar has limited menu selection. Overall, for the same price stay closer to the strip to save money on food and transportation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brian W
Management response:

Dear Brian W, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate your comments on Trip Advisor. We wish to welcome you back to the hotel. Thank you, Hilton Guam Team More 

Midlothian, Virginia
2 reviews
Reviewed 11 October 2016

Hotel was nice, the location was great. Was not able to use the pool or spa but food was good and so was the service. We also used the washer and dryer which was nice to have as we were on a two week long work trip. The air in the room was either to cold or to warm but... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank rfilla
Management response:

Dear Rfilla, Thank you for staying at the Hilton Guam Resort & Spa. We appreciate your comments on Trip Advisor. Thank you for commenting on our staff for their service. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Manassas, Virginia
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 October 2016

The views from the hotel are awesome, clear blue green water, high cliffs, and rolling tides. This is a family hotel with lots of swimming pools and pool side service. There are a lot of children and weddings and event happenings. You can rent Scuba gear or just go snorkeling. But it is an older property. The rooms are nice... More 

Helpful?
Thank Greg A
Management response:

Dear Greg A, Thank you for staying at the Hilton Guam Resort & Spa. We are delighted that you enjoyed your stay. Hope you had a great time snorkeling at the beach. We wish to welcome you back to the hotel soon. Thank you, Hilton Guam Team More 

Missouri City, Missouri
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 October 2016

This is my second visit to this hotel and the only reason I stayed here is because I am in love with the Hilton Honor points accumulation. The hotel is OLD. It needs repairs. The in room coffee that they give you are PACKETS of instant coffee. Seriously. It is 2016 and I get what is essentially a hot water... More 

Helpful?
Thank Bill S
Management response:

Dear Bill S, Our sincerest apologies regarding the experience that you've had at the Hilton Guam Resort and Spa. We appreciate you sharing your comments on Trip Advisor. We will share your comments with the departments concerned to have better guest satisfaction. We wish to welcome you back to the hotel. Thank you, Hilton Guam Team More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the beach overlooking scenic Tumon Bay, the Hilton Guam Resort and Spa has an idyllic location on Guam, only a ten-minute drive from Guam International Airport, three minutes from the tourist district and ten minutes from the capital of Agana. Take in stunning views of Tumon Bay and Two Lovers Point from one of Guam's only infinity pools. The Resopa Water Park features a whirlpool spa, waterslide, children's pool, watersports pool and an infinity pool. Try out watersports and snorkeling at the private beach club or enjoy a lesson from a pro on one of five floodlit tennis courts. Stay fit at The Wellness Center with a full range of quality cardiovascular and strength equipment and a timetable of exercise classes or be pampered with a treatment at Spa Ayualam. Be tempted by one of the resort's five restaurants serving up award winning seafood, Hawaiian fusion cuisine and international meals. Savor a taste of the ocean at Fisherman's Cove. Simply choose from the tempting seafood offering and the chef will cook it perfectly. The unique and fun dining experience has won the Guam Visitors' Bureau award for 'Most Outstanding Local Tourism Facility.' Sample the cuisines of the world at the international buffet theme nights at Islander Terrace or taste the tropics at Tree Bar with an exotic cocktail to enjoy while overlooking Tumon Bay. With two wedding chapels, eight meeting rooms, computer workstations in the lobby, and internet the Hilton Guam Resort & Spa hotel is the perfect beachfront location for a beautiful wedding or an important business meeting. ... more   less 

Additional Information about Hilton Guam Resort & Spa

Address: 202 Hilton Road, Tumon, Guam 96913, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: €168 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guam Resort & Spa 4*
Number of rooms: 646
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Orbitz, Booking.com, Odigeo, Priceline, Travelocity and Agoda so you can book your Hilton Guam Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Guam Hotel Tumon
Hilton Hotel Guam
Hilton International Tumon
Hilton Tumon
Tumon Hilton
Hilton Guam Resort & Spa Tumon
Hotel Style:
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
#7 Family Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Guam Resort & Spa staff and other travellers.
24 questions
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Questions? Get answers from Hilton Guam Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on the 4th floor of the Premier Tower”
 of 5 bubbles trobb49, 18 Nov 2016 | Read review
“Ask for newly renovated rooms. They are in the middle of an upgrade cycle at this hotel and not all rooms are as nice as others.”
 of 5 bubbles 944josephp, 14 Nov 2016 | Read review
“Shoppers don't come. far from main street! This is for ppl who is more relaxing!”
 of 5 bubbles CY74TPE, 9 Nov 2016 | Read review
“Get the ocean view but don't go there for drinks by the pool”
 of 5 bubbles 351grega, 10 Oct 2016 | Read review
“I am classifying this as mid-range as some of the other resorts are more expensive. On the mainland, this would be a luxury priced hotel.”
 of 5 bubbles R424KGmichaelh, 30 Sep 2016 | Read review
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