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I stayed here for a business meeting for a week and was quite dissapointed with the hotel. Its definitely not what I expect when selecting the Hilton brand. The rooms are extremely tired and in desperate need of a makeover. Paint is peeling on the...More
Only a couple days but a great stay. Andre, the manager is exceptional and made sure everything was taken care of. Our flight landed early in the morning and when we tried to check in , the front desk told us we would have to...More
1 Thank Ted A
Response from HiltonGuam, Public Relations Manager at Hilton Guam Resort & SpaResponded 7 July 2018
H Ted A,
Thank you for your comments and we are glad that you enjoyed your stay with us. We will be sure to inform Andre regarding his great service. Roy's does offer a great selection and great service as well. We are happy you...More
It started out with relatively minor inconveniences, the complimentary drink has an open seal and was leaking. The washing machine doesn't work so you have to chase down another one on another floor. The dryer doesn't work well so even when drying a medium load...More
First of all, you see a unique hotel but you should think of it as 3 different properties sharing something like the parking lot.
Basic (Double tree), normal (Hilton) and superior (sort of Conrad).
And being GUAM, and being a location for Typhoons, forget any...More
Friendly staff, very accomodating. Spacious rooms. Great pool, hot tub and beach. Convenient location, but in a quiet area. The quaint bar area is a nice area for a drink and light meal. Very relaxing experience after a long day of workMore
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Thank Michelle M
Response from HiltonGuam, Public Relations Manager at Hilton Guam Resort & SpaResponded 1 week ago
Hi Michelle M,
Thank you for taking the time to post on Trip Advisor. Glad to hear that you enjoyed a relaxing time after your long day at work. Thank you as well for complimenting our friendly staff. Hope to welcome you back to the...More