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Hyatt Regency Guam

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Traveller (944)
Room & Suite (370)
Pool & Beach (201)
Ratings and reviews
  • Excellent30%
  • Very good45%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“al dente”(16 reviews)
“pool area”(21 reviews)
“tumon bay”(24 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area.
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Location and contact
1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
4 km to A.B. Won Pat Intl Airport
53 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,397)
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520 results
Traveller rating
170
196
80
50
24
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Time of year
LanguageEnglish
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170
196
80
50
24
Show reviews that mention
All reviewsal dentepool areatumon baylittle thingsgreat poolthe club loungejapanese restaurantwater slidesenjoyed my staybeach accessbeautiful beachocean viewpoolsdeliguamcagesstaycation
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1 - 5 of 520 reviews
Reviewed 4 days ago

The guest rooms are clean and spacious. Very comfortable with gorgeous ocean views. Amazing pools and beach access. The pool areas are lush and beautiful with plenty of shaded areas. Friendly staff and great service.More

Review collected in partnership with Hyatt Hotels
Thank josephpL4931UV
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 2 days ago

Dear josephpL4931UV, Hafa Adai from Hyatt Regency Guam. Thank you for leaving us a review. It is great to hear that you were able to enjoy so many aspects of the hotel and the friendly service delivered by our team. We’re glad you enjoyed your...More

Reviewed 4 days ago

Although this is supposed to be a 5 star Hyatt Hotel, the condition of the hotel is not up to those stars. It would be a stretch to even rate this as a 4 star resort. It is very evident that the entire hotel could...More

Review collected in partnership with Hyatt Hotels
Thank rtakahas
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 2 days ago

Dear rtakahas, Thank you for your review. We appreciate the comments you have provided us as it assists our team in improving our services and facilities. We hope you enjoyed your time at the conference and hope to have the opportunity in offering you a...More

Reviewed 5 days ago

Thank you Hyatt... Awesome stay and first time to sray in Guam. I will definitely come back. I hope 2 toothbrush sets will be provided. I have to share with my husbsnd with one.... Too late in the night to purchaseMore

Review collected in partnership with Hyatt Hotels
Thank lermaduarosan
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 4 days ago

Dear lermaduarosan, Hafa Adai from Hyatt Regency Guam. Thank you for choosing to stay with us during your first visit to Guam. It is lovely to hear you had an awesome stay. We appreciate your comments and would like to share that additional toothbrush sets...More

Reviewed 5 days ago via mobile

This hotel is a bit decieving....lobby and grounds look updated, but rooms are outdated with old furnishings and old bathroom. However, the rooms are large and rooms have view of the pool and beach. This resort is huge but avoid eating in hotel, prices are...More

Thank Zotmeister
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 4 days ago

Dear Zotmeister, Thank you for sharing about your recent stay. It is lovely to hear that you were able to enjoy the ocean views, resort and beachfront location. We are always looking for opportunities to improve our dining offering and appreciate your comments as it...More

Reviewed 6 days ago

I have travelled the world for 25 years and stayed in hundreds of hotels. This is the first hotel that has not provided shampoo and conditioner. I consider this very cheap on the part of Hyatt. You can’t even provide the little bottles of shampoo...More

Review collected in partnership with Hyatt Hotels
Thank araratUtah
Response from Sophia_Chu_HRGuam, General Manager at Hyatt Regency GuamResponded 4 days ago

Dear araratUtah, Thank you for the time you have taken in providing us with a review. We apologize that your experience on this occasion was not as you would expect from a Hyatt property. What was described is not an indication of our usual in-room...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$237 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$237 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Tumon
#4 Spa Hotel in Tumon
#6 Luxury Hotel in Tumon
#7 On the Beach Hotel in Tumon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (944)
Room & Suite (370)
Pool & Beach (201)
Dining (127)
Amenities (127)
Business Centre & Event Rooms (7)
Family and Play Areas (5)
Questions & Answers
Ask a question
jbalexander3737
18 September 2017|
AnswerShow all 3 answers
Response from th0mial | Reviewed this property |
Yes. I went the night before to pay for my whole bill instead of paying for everything after. You do have to put a security deposit down for the room. This can be done over the phone with a credit card, or in person with... More
0
Votes
QuickWhitTravel
22 December 2016|
AnswerShow all 4 answers
Response from hoyas93 | Reviewed this property |
I guess not. The fitness center is not so spacious (duplex type) and crowded with eqiupments. The floor activity is set on the upper stage. I do not recall a foam roller there. Better to check with the hotel, though.
0
Votes
Webin M
18 May 2016|
AnswerShow all 3 answers
Response from CMDA | Reviewed this property |
SORRY I did not receive notice of this question. The breakfast buffet has both Western style and Eastern items. It was included with our tour and was adequate.
0
Votes
Room Tips
"Come hungry"
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"Above 6th floor in the wing facing west."
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"higher the better"
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"higher is better"
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