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Pacific Star Resort & Spa

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Traveller (221)
Room & Suite (64)
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Overview
Hotel website
627B Pale San Vitores Rd, Tumon, Guam 96913-4009 Mariana Islands See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Pacific Star Resort & Spa
Offers & Announcements: BOOK DIRECT FOR BEST RATE
Hotel packages
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Reviews (253)
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1 - 5 of 115 reviews
Reviewed 3 weeks ago via mobile

By far the worst hotel I have ever stayed at,air conditioning didn’t work they only showed once to clean the room, outdated and overpriced. Mold throughout the entire place. To sum it up this hotel should be taken down and rebuiltMore

Thank Mike W
Response from PacificStarResort, Manager at Pacific Star Resort & SpaResponded 3 days ago

Thank you for posting a review of our resort. We express our most sincere apology for the inconvenience and discomfort you may have experienced with us during your stay. Please rest assured that we will take these matters into full consideration and share it with...More

Hotel's Favourite
Reviewed 10 December 2017 via mobile

I came here for a 5 day job i had contracted for near the Navy base. Upon arrival in Guam i found the hotel an easy 10 minute drive frim the airport. The check in process was reasy and the check in staff informative and...More

2  Thank tstlkechkn
Reviewed 4 weeks ago via mobile

Here's a list: 1. Hotel needs repair, renovation, and landscape assistance. (even their electronic logo sign is broken) 2. Hallway smells (saw trash on the same spot for days, no hotel maid decided to pick it up for a while ) 3. Room floor was...More

Thank F00D_M0NSTA
Response from PacificStarResort, Manager at Pacific Star Resort & SpaResponded 3 days ago

Hafa Adai and thank you for staying with us at Pacific Star Resort & Spa. Thank you for taking your time in sharing your feedback with us. Please rest assured your concerns about hotel condition and the need for refurbishment are well noted and your...More

Reviewed 26 August 2018

This old Marriott resort needs an update. There’s a funky smell throughout the property. The grounds need a good cleaning. Rooms and lobby need to be updated. The balconies are nice when you can force the door open. It is down the street from some...More

Thank R O
Reviewed 16 August 2018 via mobile

Last minute work trip and Japanese holiday crowds, hence against better judgement and lack of choice I stayed here. 1. No hot water 2. Housekeeping is a no show, but decides 10 PM is a good time to service my room. 3. 12th floor corner...More

Thank Jarret T
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About
Description
The Pacific Star Resort & Spa is a tropical haven, perfectly located on prime beachfront in Tumon Bay. Guests can enjoy the luxury of a secluded resort while being a mere 5-minute walk to the heart of Tumon, More where world class shopping and dining are located. The resort offers a wide range of facilities for those seeking a quiet, memorable vacation, or for the busy business traveler. All of the rooms and suites have ocean views of Tumon Bay. Escape and unwind at the Pacific Star Resort & Spa. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
389
Price range
US$93 - US$177 (Based on Average Rates for a Standard Room)
Formerly known as
Marriott Resort and Spa Guam
Also Known As
Marriott Resort And Spa Guam Hotel Tumon
,
Marriott Hotel Tumon
,
Marriott Hotel Guam
,
Marriott Tumon
,
Tumon Marriott
,
Pacific Star Resort & Spa Guam/Tumon
Location
Mariana Islands > Guam > Tumon
Hotel class
Contact Information
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
389
Price range
US$93 - US$177 (Based on Average Rates for a Standard Room)
Formerly known as
Marriott Resort and Spa Guam
Also Known As
Marriott Resort And Spa Guam Hotel Tumon
,
Marriott Hotel Tumon
,
Marriott Hotel Guam
,
Marriott Tumon
,
Tumon Marriott
,
Pacific Star Resort & Spa Guam/Tumon
Location
Mariana Islands > Guam > Tumon
Photos
Traveller (221)
Room & Suite (64)
Pool & Beach (21)
Dining (19)
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Questions & Answers
Ask a question
Lori-Anne91
9 August 2016|
Answer
Response from sclem755 | Reviewed this property |
Read my review and choose a different property.
0
Votes
Room Tips
"Waterfront view is by far the best...."
CHARLESA83
31 Dec 2017
Read review
"Don't take the south rooms. The resort next door (while an interesting place to explore) gets quite..."
Bonobo79
16 Dec 2017
Read review
"Elevators are a bit slow, so you might choose a lower floor. The lobby is the fifth floor and room start on..."
HubOfErik
8 Sep 2017
Read review
"Look for Roy!"
M10011011
14 Jun 2017
Read review
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