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Bartenders and front door were very friendly and helpful. You can get towels each day for the beach and pool. Large room but not facing the ocean. Make sure you have an ocean view with a balcony.
We did not eat at the hotel, went...More
The hotel was selected for me by United Airlines because my flight was late and missed the connection.
We, my fellow travels and I, waited at the airport for the shuttle van to pick us up. We kept calling the hotel and were told by...More
The room furniture had been stained spills on carpet/wall, carport (smoking area) had ceiling caving in, when it rained their carport lights leaked water all over & no ash tray, room service SUCKS I repeated order numerous times and still got wrong order, blk morning...More
The location is good, the room is clean with a nice view. It's a good deal considering the rates of its neighbors.
That's if you don't mind having only one functioning elevator and a pool you can't swim. Complimentary water is only for yoir first...More
I travel a lot. I had low expectation from the Holiday Resort because of many reviews. Our stay had only minor issues. Yes, only one lift (aka elevator) was functioning whilst we were there, but sometimes, the hotel staff offered us to take us to...More
1 Thank Noriko M
Response from OTASales, Sales Supervisor ` at Holiday Resort & Spa GuamResponded 19 July 2017
Hafa Adai (Greetings) rico_chan,
Thank you for sharing your thoughts, we appreciate your feedback. We are pleased to hear that you enjoyed your stay with us and found our guest service to be friendly and attentive. During your next stay, please visit our guest relations....More
Response from Becky-san2014 | Reviewed this property |
Yes. Towels are provided free of charge at a special kiosk down by the pool. You have to sign your room number to get them, but you don't really have to take them back when you're finished. The poolside staff will pick... More
Yes. Towels are provided free of charge at a special kiosk down by the pool. You have to sign your room number to get them, but you don't really have to take them back when you're finished. The poolside staff will pick them up after you go back to your room. DO NOT take room towels down to the swimming pools. But if you have young kids, you might want to take some inflatable pool toys for them. They do have some at poolside, but you might want your own. Have fun!