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30/7/2017 31/7/2017
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    Lotte Hotel Guam

    185 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$293
    US$293
    US$293
    Traveller (287)
    Room & Suite (255)
    Pool & Beach (79)
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    Overview
    • Excellent52%
    • Very good27%
    • Average13%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “island wing” (10 reviews)
    “la seine” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Outrigger Guam Beach Resort
    1,462 reviews
    #1 of 20 hotels in Tumon
     
    Guam Reef & Olive Spa Resort
    822 reviews
    #2 of 20 hotels in Tumon
     
    Hyatt Regency Guam
    1,120 reviews
    #4 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    786 reviews
    #3 of 20 hotels in Tumon
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (300)
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    There are newer reviews for Lotte Hotel Guam
    See the most recent reviews

    51 - 55 of 73 reviews

    Reviewed 4 July 2015

    I stayed here on a recommendation of a friend. I thought it was nice and everyone was very friendly. My biggest complaint is that the room was not ready when I arrived. Check-in time was at 3pm but room was not ready until 40 minutes...More

    Thank Jo s
    Response from Lotte Hotel G, General Manager at Lotte Hotel GuamResponded 6 July 2015

    Dear Jo s, Thank you for staying with us and sharing your experience at Lotte Hotel Guam. Providing quality and friendly service is our responsibility. Thank you for complimenting our staff. We apologize for the inconveniences you experienced during your stay. We will speak to...More

    Reviewed 4 June 2015

    My overall experience of Lotte Guam is awesome! First of all, the friendly staffs are very impressive. Very helpful and polite at all time. The breakfast was nice and fresh, providing nice Japanese/Chinese ramen is really a great news to Asians! Most important of all,...More

    1  Thank Jovy L
    Response from Lotte Hotel G, General Manager at Lotte Hotel GuamResponded 4 June 2015

    Dear Jovy L , Thank you for your stay at Lotte Hotel Guam. It is so kind of you to take the time to leave such thoughtful review on our hotel. We are delighted to hear that you enjoyed our breakfast menu. I will pass...More

    Reviewed 29 May 2015

    One's experience of the Guam Lotte depends greatly upon which wing you are in. I initially booked a three-day stay (for a business trip) in the Island Wing, partial ocean view. My room was on a basement (fourth floor, but the lobby is on the...More

    2  Thank skramynnoj
    Response from Sales and Marke... A, General Manager at Lotte Hotel GuamResponded 31 May 2015

    Dear skramynnoj , Thank you for staying with us and sharing your experience at Lotte Hotel Guam. We do apologize for any inconvenience you experienced at our Island Wing. We will check our facilities more often to provide more comfortable space for you. We also...More

    Reviewed 26 May 2015

    I booked a reservation over the phone for an ocean view room a day before Memorial Day. For some reason, it was a miscommunication on the days we were to stay there. I was afraid I wasn't going to get the room Ocean view room...More

    3  Thank flogarcia1
    Response from Sales and Marke... A, General Manager at Lotte Hotel GuamResponded 27 May 2015

    Dear flogarcia, Thank you for staying with us and sharing your experience at Lotte Hotel Guam. Providing high quality of service is our responsibility. It feels great to be noticed for our efforts. Thank you very much for your encouragement. We are delighted to hear...More

    Reviewed 20 May 2015

    As others have said there are lots of well-known US branded hotels here but they are not up to their usual standards. The Lotte is a well-known Asian brand. I'm not sure if they are known as a luxury brand in other parts of the...More

    2  Thank Metalligal007
    Response from Sales and Marke... A, Sales Admin at Lotte Hotel GuamResponded 20 May 2015

    Dear Metalligal007, Thank you for choosing Lotte Hotel Guam! Here at Lotte, we are committed to deliver the best possible experience to all our guests. We strive continuously to improve our levels of service and do our best to keep up with routine maintenance throughout...More

    Outrigger Guam Beach Resort
    1,462 reviews
    #1 of 20 hotels in Tumon
     
    Guam Reef & Olive Spa Resort
    822 reviews
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    Hyatt Regency Guam
    1,120 reviews
    #4 of 20 hotels in Tumon
     
    Fiesta Resort Guam
    786 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$199 - US$420 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Tumon
    • #3 Spa Hotel in Tumon
    • #5 Luxury Hotel in Tumon
    • #6 On the Beach Hotel in Tumon
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 222
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Booking.com, Orbitz, Agoda, Travelocity, Cheap Tickets, Hotwire, TripOnline SA and Cancelon so you can book your Lotte Hotel Guam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tumon
    • Also Known As
    • Guam Aurora Resort Villa And Spa ,
    • Guam Aurora Resort Villa Hotel Tamuning ,
    • Guam Aurora Hotel ,
    • Guam Aurora Tamuning ,
    • Lotte Hotel Guam Tumon
    Add Photo Photos
    Traveller (287)
    Room & Suite (255)
    Pool & Beach (79)
    Dining (39)
    Hotel & Grounds (244)
    Bathroom (12)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
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    Outrigger Guam Beach Resort
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    Ask a question
    Questions & Answers
    TAM K
    15 July 2017|
    Answer
    Response from LotteGuamHotel | Property representative |
    Dear TAM K, Thank you very much for reaching out to us in regards to our neighbors construction situation. Unfortunately, as the construction is not associated with Lotte Hotel Guam, we are unable to provide a sure "end... More
    0
    Votes
    haeins2014
    24 October 2016|
    Answer Show all 3 answers
    Response from LotteGuamHotel | Property representative |
    Dear haeins2014, Thank for your questions, we are happy to answer them. The Tower Wing houses guest rooms with a full frontal Ocean View whereas the Island Wing houses guest rooms with a partial Ocean View. Here at Lotte... More
    0
    Votes
    Hendrik W
    19 November 2015|
    Answer
    Response from LotteGuamHotel | Property representative |
    Hafa Adai Hendrik W, Thank you for your inquiry. Our hotel's beachfront area is available for all public guests to enjoy. As for the room upgrades and honeymoon specials, kindly contact our hotel at lotteguamreservation... More
    0
    Votes
    Room Tips
    "Discount on the room if booking a wedding or reception at Lotte."
    Read review
    "Request room facing pool side"
    Read review
    "ocean view or city view mauka side is less expensive and you can see the other side of the island"
    Read review
    "Try and stay away from Island wing if you want an unobstructed view."
    Read review
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