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26/12/2017 27/12/2017
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    Lotte Hotel Guam

    185 Gun Beach Road, Tumon, Guam 96913-4202, Mariana Islands
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    26/12/2017 27/12/2017
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    US$312
    US$290
    SAVE US$22
    US$312
    Traveller (306)
    Room & Suite (256)
    Pool & Beach (80)
    Overview
    • Excellent53%
    • Very good26%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “island wing” (10 reviews)
    “la seine” (5 reviews)
    “the club lounge” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Dec27 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (329)
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    1 - 5 of 80 reviews

    Reviewed 2 weeks ago

    You know the feeling when you ride a roller coaster, it goes up and down, feeling good, scared then you scream, and relieved as the ride ends? Well this was a good summery of my first time staying in one of Guam's newer, hotel. First,...More

    1  Thank F1927IQroberta
    Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded 2 weeks ago

    Dear F1927IQroberta, Thank you very much for choosing Lotte Hotel Guam for your stay-cation and anniversary celebration. We appreciate you taking the time to leave a review about your experience at our hotel. We are currently investigating the situations you have mentioned; however in the...More

    Reviewed 3 weeks ago

    It is very good hotel for us. We will stay Lotte hotel if we visit gaum again. I was really satisfied with breakfast and happy hour. Also i love beach in front of hotel. Although i came back 4 days ago, i really want to...More

    Review collected in partnership with this hotel
    Thank toy0622
    Response from GuamLotteHotel, General Manager at Lotte Hotel GuamResponded 3 weeks ago

    Dear toy0622, Thank you for your recent stay with us and for taking the time to leave a review on Lotte Hotel Guam. We are very happy to hear that you were satisfied with our breakfast buffet and the happy hour that Lotte Hotel Guam...More

    Reviewed 5 November 2017

    We checked in late around 3am, they only allow us to stay till 1 pm the next day. The room smelled like sewerage and old. The room needed a renovation. The TV was facing the sofa in the room, if you are in bed, you...More

    Thank CS L
    Response from LotteGuamHotel, General Manager at Lotte Hotel GuamResponded 5 November 2017

    Dear CS L, Thank you for taking the time to leave a review about our hotel. We deeply regret to hear about your experience based on your review. Please be assured that we are working to investigate the situation in regards to the condition of...More

    Reviewed 4 November 2017

    our family dined at the La Seine Restaurant for a special birthday celebration. we requested the private dining room and the level of service was greatly appreciated. Special thanks to The Chef and his staff (especially Keila and Mary) for a memorable dining experience. Overall>>>Excellent...More

    Thank perks7772017
    Response from LotteGuamHotel, General Manager at Lotte Hotel GuamResponded 5 November 2017

    Dear perks7772017, Thank you and your family for choosing La Seine Restaurant as your venue for a special birthday celebration. Here are Lotte Hotel Guam, it is our duty to ensure all our guests receive the highest level of service, in which we are happy...More

    Reviewed 17 October 2017

    The cleaning lady did not clean the room.For example~~ I didn't clean up the coffee cups I used to use.and The refrigerator broke down.and I asked the clerk for a blanket, but I didn't listen.I asked the clerk three times.More

    Review collected in partnership with this hotel
    Thank juyounkim
    Response from LotteGuamHotel, General Manager at Lotte Hotel GuamResponded 18 October 2017

    Dear juyounkim, Thank you for your recent stay, and for taking the time to leave a review. We deeply regret to hear of your negative experience. Please be assured that we will investigate the situation in regards to your room cleaning, the condition of the...More

    Hotel Nikko Guam
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Shuttle Bus Service
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$204 - US$471 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Tumon
    • #8 Luxury Hotel in Tumon
    • #9 On the Beach Hotel in Tumon
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 222
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Hotwire, Travelocity, Expedia, Orbitz, TripOnline SA and Cancelon so you can book your Lotte Hotel Guam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mariana Islands >
    • Guam >
    • Tumon
    • Also Known As
    • Guam Aurora Resort Villa Hotel Tamuning ,
    • Guam Aurora Resort Villa And Spa ,
    • Guam Aurora Hotel ,
    • Guam Aurora Tamuning ,
    • Lotte Hotel Guam Tumon
    Add Photo Photos
    Traveller (306)
    Room & Suite (256)
    Pool & Beach (80)
    Dining (39)
    Hotel & Grounds (261)
    Bathroom (12)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 40 hotels in Guam
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    Hotel Nikko Guam
    1,206 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TAM K
    15 July 2017|
    Answer
    Response from LotteGuamHotel | Property representative |
    Dear TAM K, Thank you very much for reaching out to us in regards to our neighbors construction situation. Unfortunately, as the construction is not associated with Lotte Hotel Guam, we are unable to provide a sure "end... More
    1
    Vote
    haeins2014
    24 October 2016|
    AnswerShow all 3 answers
    Response from LotteGuamHotel | Property representative |
    Dear haeins2014, Thank for your questions, we are happy to answer them. The Tower Wing houses guest rooms with a full frontal Ocean View whereas the Island Wing houses guest rooms with a partial Ocean View. Here at Lotte... More
    0
    Votes
    Hendrik W
    19 November 2015|
    Answer
    Response from LotteGuamHotel | Property representative |
    Hafa Adai Hendrik W, Thank you for your inquiry. Our hotel's beachfront area is available for all public guests to enjoy. As for the room upgrades and honeymoon specials, kindly contact our hotel at lotteguamreservation... More
    0
    Votes
    Room Tips
    "check online for discount and more room selections"
    Read review
    "Discount on the room if booking a wedding or reception at Lotte."
    Read review
    "Request room facing pool side"
    Read review
    "ocean view or city view mauka side is less expensive and you can see the other side of the island"
    Read review
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