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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!10% Off Your Stay!
US$395
Free cancellation until 03/07/21
US$395
US$349
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Free cancellation until 03/07/21
US$395
Free cancellation until 05/07/21
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aston Maui Kaanapali Villas
Updated 19/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 31 hotels in Lahaina
Location
Cleanliness
Service
Value
This may be Kaanapali's finest beachfront setting. Resting amid 11 acres of exotic tropical gardens in the heart of the Kaanapali Resort area, the resort has an on-site water activity center, two newly-renovated pool areas and a free shuttle to Kaanapali Resort area shopping and activities. The poolside cafe features island cuisine accompanied by an expansive wine list.
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Room & Suite (474)474
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Airport transportation
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
On-demand films
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
Full view
64Somewhat walkable
Grade: 64 out of 100
22Restaurantswithin 1 km
5Attractionswithin 1 km
1,419Reviews103Q+A100Room tips
Reviews
Traveller rating
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- 488
- 134
- 85
- 51
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Popular mentions
Our first time to Maui and we have just returned from a 3 week stay at the resort. Excellent location right on the beach and our room was perfect. During Covid, there is no in-room housekeeping services but they will bring clean towels and linens immediately upon request. I was very happy that we were the only ones that were ever in our room. It was not our experience to have any issues with our stay. Everything and anything was handled with 100% staff and guest safety, politely, efficiently and courteously. All staff adhered to masks and social distancing. For the most part, guests did as well. Pools and grounds beautifully maintained and the BBQ's must have had rotating grills as every time we used one, it appeared to be new. Access to the gym facilities by appointment only which allowed only one room to use at a time. I would definitely recommend this resort to couples or families and hope to return again one day.…
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: Loved our garden view one bedroom suite. Spacious and well equipped.
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Helpful
Hotel's Favourite
My husband and I spent 11 nights at the Maui Kaanapali Villas and it was our first visit to Maui. We loved the location and the entire resort. Every single person who works there is so nice and helpful. They have daily maid service, which was something new to us. The pool was really nice, and we loved Castaway Cay for lunch and dinner. The beach is breathtaking and we enjoyed sitting in the lawn chairs provided by the ocean and watching the whales. The unit was updated and very clean. They have a small convenience store/gift shop which we loved. We would highly recommend you stay at Maui Kaanapali Villas.
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Date of stay: February 2020Trip type: Travelled as a couple
3 Helpful votes
Helpful
The villas were wonderful. The location was in walking distance to everything. Would highly recommend this to families or individuals. We will be back! Felt comfortable even with Covid restrictions. Resort was the perfect size.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I am absolutely appalled at the “customer service” we received at this hotel, I would never stay here again or recommend this place to anybody. If I could give zero stars I would. I have traveled extensively throughout my lifetime and have NEVER experienced such horrible customer service. The front desk receptionist was extremely rude from the first time we called for help and was not able to answer our questions, so we called again and she was still rude and offered no helpful answers to our questions. She then CALLED US back with a horrible attitude, stating that if we kept calling the front desk they would not be giving us any information (they never gave us helpful information to begin with during the first two phone calls we made) and then hung up on us, not even giving us a chance to speak. I have never been treated so horribly as a paying customer. We are leaving and going to stay somewhere else.…
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Revell Newton, General Manager at Aston Maui Kaanapali Villas
Responded 19 Jan 2021
Aloha Christinamaria56, Thank you for providing feedback on your recent experience. We are so sorry we did not meet your expectations. It seems your COVID19 tests were not verified by a certified laboratory on the mainland and the Maui Airport Authority required a quarantine for your stay. The policing of the county's hotel COVID19 protocols has mostly fallen on the resort's receptionist team. It is necessary to enforce the County's mandated directives to keep our island community and employees safe. We are using your comments and experience to retrain the staff this week on how to better handle these situations in the future while improving the overall guest experience. Again, sorry for not providing you with the quality service we expect of the team. Mahalo, Revell Newton GM, Aqua-Aston Hospitality
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The place is a dated hotel, poorly managed and disorganized messaging around COVID rules. The first unit we stayed in had heavy construction and piping work going on because of a roof leak. After the first night, they said that construction was only going to be for one night. Day 2-3 it was still happening and I was told there was nothing they could do about the noise. I had to argue with font end staff to get moved to another room that wasn’t a downgraded unit. They eventually found another room with IKEA-quality furnishing, and a dishwasher would flood water after every load. The very next morning in the new unit, the construction moved to directly above this changed room at 7:45am. After a couple more days of enduring the noise, they finally moved us to a room in a different building after speaking with the manager. The manager was a really nice guy and wish the other people at the resort were as helpful. Unfortunately, the new unit had an amateur trombone player that decided to practice his scales daily throughout the rest of the stay. The final straw for this 1-star rating was the exceedingly rude front desk woman during the evening shift. At initial checkin we were told that we could workout after hours and security would just let us in. It sounded great to workout after 10:00 PM and not have a bunch of potential COVID-carriers breathing on us during the pandemic. Unfortunately, the night lady took it upon herself to lay down the law and say that after hours was not an option for us to work out. This obviously was because of the “rule book,” which she was kind enough to wave in our faces after making an exception on one of the nights. She said the new security guard wasn’t “comfortable” with “breaking the rules” and presumably he had something better to do. The resort is hardly in the middle of a seedy neighborhood. Who knows, maybe he had to police geckos or eating doughnuts. A big reason we picked this resort was because of the gym, so it’s super lame not to have access. Definitely look at the other Maui options, this place wasn’t a great overall experience.…
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Date of stay: January 2021
Rooms
Cleanliness
Service
Room Tip: Hotels to avoid
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4 Helpful votes
Helpful
PRICE RANGE
US$263 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston maui kaanapali villas hotel lahaina, resortquest maui kaanapali villas, aston maui kaanapali hotel, maui kaanapali villas, resortquest kaanapali villas
FORMERLY KNOWN AS
ResortQuest Maui Kaanapali Villas
LOCATION
United StatesHawaiiMauiLahaina
NUMBER OF ROOMS
250
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Claim Your Listing Frequently Asked Questions about Aston Maui Kaanapali Villas
Which popular attractions are close to Aston Maui Kaanapali Villas?
Nearby attractions include Ka'anapali Beach (1.1 km), Kahekili Beach Park (0.3 km), and The Spa at Black Rock (0.9 km).
What are some of the property amenities at Aston Maui Kaanapali Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aston Maui Kaanapali Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Aston Maui Kaanapali Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Aston Maui Kaanapali Villas?
Yes, free parking is available to guests.
What are some restaurants close to Aston Maui Kaanapali Villas?
Conveniently located restaurants include Duke's Beach House, Pulehu, An Italian Grill, and Pailolo Bar & Grill.
Are there opportunities to exercise at Aston Maui Kaanapali Villas?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aston Maui Kaanapali Villas have an airport shuttle?
Yes, Aston Maui Kaanapali Villas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aston Maui Kaanapali Villas?
Yes, laundry service and self serve laundry are offered to guests.
Does Aston Maui Kaanapali Villas offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Aston Maui Kaanapali Villas?
Many travellers enjoy visiting Old Lahaina Courthouse (6.1 km), Lahaina Jodo Mission (5.7 km), and Wo Hing Temple Museum (6.5 km).