If you need a clean, roomy dated condo with current electronics to sleep at, and cook breakfast before hitting the beach and exploring Maui each day, Gardens at West Maui works well. If you take a day off from driving, Kapalua Bay is a couple hundred yards walk. After a couple nights, your brain ignores the roosters that wake up at 4a. Mama's Ribs and the China Boat work well for take-out. The Management company is someplace else, but maintains a hospitality room with 2 showers and luggage storage if you have a late flight on check-out day at the Sands in Kahana (very convenient).
Perfect location for beach goers also the stores are not too far away either. The hotel itself was great we stayed in a one bedroom and had loads of space. We never used the pool but it was very clean from what I seen. Great value too
This is our second time staying here because I like Kapalua and I like the amenities at this hotel. I have endured the wild roosters crying at 3AM everyday during my stays. I could hear them even with ear plugs on. This time, we saw 5 roaches in 1 night and had to constantly check for more. After killing one, the others in the nest smelled the poison, came out and started dying. I killed one before sleeping, and then almost stepped on 2 new ones when I got up to use the restroom in the middle of the night. I have poor vision without my glasses so they scared me a lot!!! I spent the rest of the stay wearing slippas although we typically take our shoes off in Hawaii. I made a complaint to the office lady. She said she'd call someone to spray our room. Not sure if they ever came because I saw several more roaches in the following days. I pulled down the bed installed in the wall and found a dead one behind the bed. I live in Hawaii and know that roaches easily infest our dwellings, but this is even worse than my own house. I also understand that they do less cleaning because of COVID. However, this is just beyond what I can tolerate and I don't think I'll come back.…
Poor Service Wi-Fi and TV does not work. When we called to report, we were given 3 different numbers to call. Spent over 2 hours on the phone. We had to leave to go find Wi-Fi . When we did get hold of the right person they could not get service till the next day
Away from the hustle and bustle. We stayed in a one bedroom apartment. It was of a good size and well equipped and air conditioned. A short walk to a lovely beach. Restaurants near but expensive. You need a car to see the island and food shop.