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Sheraton Maui Resort & Spa

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#21 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
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4,098 Reviews from our TripAdvisor Community

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Showing 3,858: English reviews
Reviewed yesterday NEW

What a lovely resort. We booked a resort view room with two double beds to accommodate our 17 year old daughter. Room was a little older although very spacious and clean. We were placed in a room with a small ocean view, facing the resort and pool with a lovely balcony where we enjoyed afternoon snacks and drinks. Such a...

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Thank Stacey A
Richmond, Virginia
Reviewed 2 days ago NEW

My husband and I spent 6 nights here on our honeymoon and loved it! The hotel was beautiful, and we enjoyed that it was at the end of Kanapali Beach. Other hotels seemed crowded, but this one was tucked away at the end. The staff were all extremely nice, and we were even able to have our room upgraded when...

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Thank lmferrell35
ft lauderdale
Reviewed 2 days ago NEWvia mobile

My first time to Maui and was a bit underwhelmed by the overall hotel choices. Despite having read mixed reviews about this place booked it for its superb location and being a Starwood platinum member. Was overall very satisfied. The hotel had an overall good vibe to it. All staff super friendly and accommodating. Susan, at the Concierge desk was...

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2Thank garyblue99
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

We had a great time staying here for five days. I am a gold member and was lucky enough to get an upgrade to a deluxe oceanfront room on top of the black rock in building six. The room was extremely spacious...much bigger than we were hoping for. The bathroom has a separate toilet, tons of counter space, etc. there...

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2Thank Cali S
Edmonton, Canada
Reviewed 5 days ago NEW

Beware the parking fee. We expected it to be included in the $26 per day resort fee but self parking is an extra $20 per day. Our room was on the ground floor very close to the beach in Building 4. We liked our room. A very comfortable mattress on the king-sized bed. Pillows are a little flat, had to...

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2Thank Canadian_Zeek
Reviewed 6 days ago NEW

My wife and I stayed at the Sheraton Maui while I attended a research conference on the premises. The resort and its location on the island are obviously beautiful. We were very happy that they were able to get us an ocean-side room, which made our stay much more enjoyable. The staff were very warm and helpful. We were very...

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2Thank Robert C
Management response:

Aloha M/M. Robert C. Thank you for your feedback to our Management team. I deeply apologize for the experience you have encountered with the costs/fees, and multiple concerns during your stay with us. This is not a true reflection of our Starwood hospitality, and I sincerely regret that your vacation was inconvenienced this way. I hope that this apology restores...

Reviewed 1 week ago NEWvia mobile

Three words LOCATION LOCATION LOCATION. Best beach we have been to. Lots of activities for all to do. Cabana's are $45 a day and well worth the money. Go early to the beach for best seating. The rooms were clean and all the ocean front have fabulous views of pools and beach. Balconies are generous in building four. In recommend...

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Thank Denise H
Las Vegas, Nevada
Reviewed 1 week ago

My brother and I stayed a couple of nights at the Sheraton while our parents stayed at the Hyatt just down the road (we were split because the Hyatt was sold out). We were a tad disappointed in the Sheraton, especially given the price. The Hyatt was definitely the better of the two. The grounds are quite nice, but there's...

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4Thank Alexandra R
Reviewed 1 week ago via mobile

We had an awesome time - upgraded to an ocean view with club access, and complimentary champagne to celebrate the anniversary! This group bent over backwards to make sure we had a memorable visit. Thanks especially to Andrea Frick for her extra special attention to detail!

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Thank Kemmlmkrm
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Kemmlmkrm, Happy Anniversary! We appreciate you taking the time to share your experience and will be sure to share your kind words with Andrea. We look forward to welcoming you back again soon. Warmest Aloha, Guest Experience Team

Reviewed 1 week ago via mobile

I absolutely loved this resort! The first thing I saw when walking into the lobby was the beautiful views of Black Rock and Ka'anapali beach, as well as the pool area which is gorgeous. The room I stayed in was a King Oceanview room, which had the most amazing view!! The room itself was nice, with a huge King-sized bed,...

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1Thank Tiana M
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Tiana M, Thank you for taking the time to share your experience. We are delighted to hear how much you enjoyed your stay and the location of our resort. We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest Experience Team

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: €378 - €606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
67 questions
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4 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms can be quite a walk to the restaurants and pool. Anything overlooking pool and resort would be good.”
 of 5 bubbles 934staceya, 16 Jan 2017 | Read review
“Ocean-side rooms are beautiful. I think I would have been extremely disappointed facing the other side of the hotel.”
 of 5 bubbles P676CBrobertc, 11 Jan 2017 | Read review
“tennis-court rooms more silent”
 of 5 bubbles Sergey_Firsov, 6 Jan 2017 | Read review
“We had a partial ocean view and it was great!”
 of 5 bubbles rachelw669, 3 Jan 2017 | Read review
“FYI, Deluxe Ocean View rooms are separate from the rest of the resort on a cliff.”
  • The view from the balcony in room 3210
 of 5 bubbles TheCeccos3, 3 Jan 2017 | Read review
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