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Sheraton Maui Resort & Spa

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#21 of 31 Hotels in Lahaina
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Sheraton Maui Resort & Spa
Sheraton Maui Resort & Spa
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4,185 Reviews from our TripAdvisor Community

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Showing 3,943: English reviews
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Reviewed yesterday NEWvia mobile

We stayed here for a week. When we arrived we were not told a thing about the resort. (I think the name if the person that checked us in was Susan)We didn't know where things were and it took us 20 minutes just to find the room. The room was very nice and clean but a bit tired looking for...

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1Thank swisscan
Hartford, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

We spent 10 days at the Sheraton Maui after booking through Costco Travel. Although we had several options, the Sheraton appeared to have what we were looking for - beautiful property, nice rooms, easy access to pool, ocean and snorkeling. When we arrived, the property exceeded our expectations, by far. The staff is professional, helpful and knowledgeable and always cheerful....

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5Thank Maripat B
About Hotel's Favourite Review
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha Maripat B, Mahalo for taking the time to share your experience. We are delighted to hear how much you enjoyed your stay and that you found our staff to be cheerful and helpful. We look forward to welcoming you back again for your next Maui vacation. Warmest Aloha, Guest Experience Team

ontario, canada
Reviewed yesterday NEW

From the concierge to the property to the gift shop and the beach, this resort was great! The location at Black Rock was perfect for snorkeling, swimming, whale watching and turtle sightings. Didn't do any cliff diving but lots of people did! The rooms were exceptionally clean along with the entire resort. Everyone was extremely friendly and we enjoyed talking...

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Thank ilovecayman
Lubbock, Texas
Reviewed 2 days ago NEW

This is a average resort. Location is good. Drinks at bar - sucks. You would expect drinks made out of fresh juice, They make Pina Colada out of package juice - IN HAWAII ? Breakfast is average, you get this kind of breakfast at embassy suite in mainland USA - again no fresh juice during breakfast. I have stayed at...

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1Thank m p
GuestExperienceTeam, Manager at Sheraton Maui Resort & Spa, responded to this review

Aloha m p, Thank you for taking the time to share your experience. It's great to hear you enjoyed the location of our resort and your time at our pool. We appreciate your feedback on potential areas for improvement and are sorry to hear about any disappointment you experienced. We look forward to the opportunity to welcome you back again...

San Francisco
Reviewed 2 days ago NEW

We had a great stay. The location is perfect right at black rock, but it also allows for walks both north and south. The pool area is improved from my last stay. Last time, the pool was crowded and full of people coming in off the beach. That wasn't happening this time. Nice change. Really enjoyed spending time in pool...

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Thank sjkoen
Tokyo
Reviewed 2 days ago NEW

We stayed for 2 nights. Overall it was a nice resort. The room was nice & clean. The restaurant was good. The beach water is clear, and the rocky area on the side is good for snorkeling (and cliff-diving too if you want to). The hotel is in a remote resort area. You will need either a rent-a-car or go...

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Thank jerudo
Oley, Pennsylvania
Reviewed 4 days ago NEWvia mobile

We just returned from our second stay at the Sheraton Maui. We had a upgraded partial ocean view room (3619) that overlooked the tennis courts and the resorts/beach further down on Ka'anapali beach. At first we were disappointed, but we learned to like our view. My only complaint is the lanai - only room for 1 chair and very little...

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Thank RNjen61
Reviewed 6 days ago NEW

We recently spent a week at the Sheraton Maui and it was wonderful. Two young kids and two adults shared a deluxe ocean view room, and had plenty of space. (We had a ground floor room, so the kids could just open the sliding doors and go play on the lawn by themselves!) Everyone in the resort was friendly, helpful...

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Thank Suzanna E
Ashland, Oregon
Reviewed 1 week ago NEW

We recently spent a week at the Sheraton Maui Resort & Spa, located on the beach in Kaanapali, Maui! Everything was top notch! We were in an upper level, ocean front room overlooking the beach and grounds. Our room as spacious, well appointed, clean, fresh and well taken care of. We spent much of our time at the pools and...

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2Thank blangton
State college
Reviewed 1 week ago

I am not sure why anyone wouldn't give this place a 5 star rating. The hotel is amazing, as well as the grounds. The facility has exotic flowers, trees, and a plethora of birds complimented by the priceless views. The hotel staff went out of their way to accommodate us. After flying from the East Coast, we were greeted by...

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4Thank JBS1234

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Maui Resort & Spa, Ka'anapali Beach's Black Rock, is near Whalers Village and Kapalua-West Maui Airport. Our Hawaii hotel has a lagoon, a ballroom, and an Ocean Lawn for weddings and meetings ... more   less 

Additional Information about Sheraton Maui Resort & Spa

Address: 2605 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1970
Region: United States > Hawaii > Maui > Lahaina
Price Range: €323 - €689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Maui Resort & Spa 4*
Number of rooms: 508
Reservation Options:
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Also Known As:
Sheraton Maui Resort And Spa
Sheraton Maui Hotel Lahaina
Maui Sheraton
Sheraton Lahaina
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Hotel Style:
#1 Business Hotel in Lahaina
#9 Luxury Hotel in Lahaina
#10 Top resorts Hotel in Lahaina
#13 Spa Hotel in Lahaina
#18 Family Hotel in Lahaina
#19 On the Beach Hotel in Lahaina
#22 Romantic Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Maui Resort & Spa staff and other travellers.
75 questions
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6 months ago

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Questions? Get answers from Sheraton Maui Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seems the view from every room was breathtaking - ocean or mountains”
 of 5 bubbles ilovecayman, 21 Mar 2017 | Read review
“Ocean front rooms have amazing view, but we felt removed from resort, worth it for view, but something to know”
 of 5 bubbles sjkoen, 20 Mar 2017 | Read review
“Ocean View”
 of 5 bubbles JBS1234, 15 Mar 2017 | Read review
“Not Cliff-Top, unless you are up for navigating three separate elevators if you want to get anywhere within the resort”
 of 5 bubbles ozkeogh, 8 Mar 2017 | Read review
“Skip the view and go for a room closer to the lobby.”
 of 5 bubbles gilbertm624, 8 Mar 2017 | Read review
5 of 5