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Westin Maui Resort And Spa

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#19 of 31 Hotels in Lahaina
Certificate of Excellence
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Westin Maui Resort And Spa
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4,646 Reviews from our TripAdvisor Community

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There are newer reviews for Westin Maui Resort And Spa
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Showing 4,448: English reviews
Tierra Verde, Florida
2 reviews
Reviewed 26 February 2013

Thoroughly enjoyed our stay at the Westin. Ocean Tower is still a great accommodation and is currently undergoing renovations. Room was large and had a great view. Manager Jeff Mead welcomed us and saw to all our special needs. We were not there for a vacation and Mr. Mead assisted us with information about specifics on the island to help... More 

Helpful?
Thank Chris B
Northwood, ND
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2013

The resort is everything you would wish for when planning a fun vacation. The reception staff - Grace and Rebecca were great. It is nice to be greeted with such professionalism. The room had a spectacular view of the ocean. The cleanliness and updated furnishings made our stay perfect. I highly reccomend this resort - if you want to be... More 

Helpful?
Thank Jennifer R
boston
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 February 2013

We booked this hotel by name using one of the price line services and specifying ocean view. When we arrived, we were impressed by the entrace and extravagant layout of the pools etc in the courtyard. We arrived at 6pm and although there were only 1 or 2 people ahead of us had a rather long wait to check in.... More 

Helpful?
Thank BostonWogga
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for sharing your comments on TripAdvisor. We appreciate the opportunity to emphasize that guest satisfaction is of importance to us and that it was not our intent to disappoint you and your wife on your holiday. We are glad that our associates were able to arrange accommodations to your satisfaction and make your stay a special one. Warmest... More 

Westlock, Canada
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 February 2013

This Hotel needs an upgrade now. Rooms are very dated. Price of the rooms are current but the Hotel is not. Front Desk staff also need to watch how customer service is at Valet/Concierge. They are amazingly friendly and prompt to all your needs. Front Desk staff were very matter of fact, get you in and thats all. Eating at... More 

Helpful?
1 Thank TDWest22
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We are truly sorry to learn that your experiences were less than satisfactory. Your feedback on the services will definitely be shared with the respective teams for further improvement. Hope you are ready to be surprised and delighted with our enhancements on your next visit. Stay well. More 

Fairbanks, Alaska
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 February 2013

I first stayed at this hotel when it was the Maui Surf and the Westin has updated and renovated this into a first class destination. Although we only had a mountain view room, it was clean and comfortable with a lanai that you could sit on. The pools and relaxation areas are abundant although the beach area is not the... More 

Helpful?
Thank Greg_Wy
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

Thank you for your kind words. It must be exciting to personally experience the transformations, from the original Maui Surf Hotel to a distinctive Westin-branded resort. We look forward to introducing you to many more intuitive services on your future visits. Do not wait too long to return…. More 

Bellevue, Washington, United States
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 February 2013

We are Starwood Preferred Gold members so we got an awesome ocean and pool view room on the 9th floor of the Beach Tower. The Ocean Tower is under renovation (top 3 floors are closed). Do NOT get a room in the Ocean Tower!! It is horrible, very old, and people in that building were very upset! Once they finish... More 

Helpful?
2 Thank Tess W
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review

We appreciate the time you had taken to outline your discerning comments and will take them into consideration as we continue efforts to create a memorable experience for visitors to Maui and Hawaii. Stay well. More 

yuma
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 February 2013

There is a bit of paradise on earth!!! I truly enjoyed this hotel and their amenities, everything is within reach, great restaurants, shops and the most amazing each! You can spot the whales while you sit on the beach and enjoy the sun!! It is pricy but then if you want the something worthwhile then you pay, payyyyyy! Having activities... More 

Helpful?
Thank amazedhappy
Brownsburg, Indiana
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 February 2013

A great well maintained property just out of town and away from the real congestion of old Lahiana. Great beach,shopping and food too!!!! The views are fantastic. They provide top notch service. It is a beautiful place. It is one of the best places on Maui to stay.

Helpful?
Thank Christmas_man64
St. Louis
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 February 2013

We had a good stay here. The room was comfortable and the price was right. This was part of a package that included airfare and car, and the Westin was substantially less than the other options. Pools were nice. The hotel is undergoing some renovation so parking was extremely tight, and they offered complimentary valet for times when the lot... More 

Helpful?
Thank Midwestishome
Austin, Texas
1 review
Reviewed 24 February 2013

We ran into all kinds of problems the 7 nights we stayed there. The hotel staff/manager were arrogant and unhelpful. Among all the other problems, the 2 room card keys would not work since day one. Every time we had to try several times before one of the keys (we had 2) would work. We had constant problems with internet... More 

Helpful?
Thank cls88

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 

Additional Information about Westin Maui Resort And Spa

Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Region: United States > Hawaii > Maui > Lahaina
Price Range: €295 - €641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Reservation Options:
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina
Hotel Style:
#6 Business Hotel in Lahaina
#6 Luxury Hotel in Lahaina
#8 Top resorts Hotel in Lahaina
#12 Spa Hotel in Lahaina
#17 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
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Questions & Answers

Here's what travellers have asked, with answers from Westin Maui Resort And Spa staff and other travellers.
88 questions
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Oak Park, California
over a year ago

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Questions? Get answers from Westin Maui Resort And Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had mountain view, and on the 7th floor that was fine, maybe not good for lower floors”
 of 5 bubbles 568cherh, 29 Nov 2016 | Read review
“Naturally a room with an ocean view is always preferred, especially for sunsets. Near to elevator is also an advantage.”
 of 5 bubbles roberti213, 28 Nov 2016 | Read review
“If you have kids, do yourself a favor and book a suite if you can afford it. Better yet try to get a Westin Villa instead.”
 of 5 bubbles 887danielaa, 27 Nov 2016 | Read review
“Beach towers are probably better”
 of 5 bubbles markh2312, 24 Nov 2016 | Read review
“Ocean tower with sea view. Totally worth it for the sunset and sound of waterfall and surf”
 of 5 bubbles 528janetl, 24 Nov 2016 | Read review
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