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Palms at Wailea

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Palms at Wailea
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342 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Saskatoon, Canada
Reviewed yesterday NEWvia mobile

These condos are OK at best. They are fairly old buildings that are showing their age. Biggest issue that I had is they are filthy. If you walk around inside barefoot, your feet will be black in 10 minutes. Nice views and good location. They are also relatively inexpensive, comparatively.

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Helpful?
Thank Todd H
Lethbridge, Canada
Reviewed 2 weeks ago

I booked the Palms after having a stellar experience visiting some friends who had a room at the property several years ago. I've been coming to Maui every year for many years and decided to was time to give the Palms a try myself. My own stay didn't live up to the past excellence. On the surface, the Palms is...

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1Thank Colin M
Arlington, Virginia
Reviewed 4 weeks ago

We are staying at the Palms at Wailea which is an Outrigger resort. The condos are really large in size and have kitchens, outdoor deck, air conditioning, and washer/dryer. Safeway is just 5 minutes away. We are traveling as 2 adults and 2 children and we have a 2 bedroom condo #806. The view is stunning from here -- tremendous...

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1Thank John S
Connecticut
Reviewed 14 December 2016

After booking this condo I read the reviews....was a little concerned after reading them; however it was more than I expected. The condo was extremely clean - two bedroom villa room 805. The only drawback would be there is no on site dining or even cocktail lounge. it would have been nice to have a cocktail lounge during the many...

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Thank SybilJ
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Sybil. Mahalo for your kind words. I know that we do a good job providing clean, comfortable, well maintained accommodations offered with a spirit of Aloha. Most of our guests have a great time here and simply do not take the time to let the Tripadvisor readers know about this so we are pleased that you took the time...

Redondo Beach, California, United States
Reviewed 8 December 2016

Bought a deal through Costco that included a 2 bedroom/2 bath condo at this Vacation rental plus rental car. Had my doubts that this was going to be sub-par but it exceeded my expectations. The unit was large, well kept, & updated. The master bedroom -huge, 2nd bedroom fit a queen bed, the bathrooms looked like resort bathrooms, & the...

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Thank Michelle P
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Michelle. I'm so pleased to hear that you look forward to a return trip as we would love to be able to accommodate you in the future. Additionally, it was great to hear that we were able to exceed your expectations as we work hard to please our guests. Thank you for also clarifying many of the amenities that...

Bellingham, Washington
Reviewed 24 November 2016 via mobile

Lovely grounds, good amenities, very well maintained. Condo's are spacious with especially generous patios--literally, outdoor living rooms. Ocean views (and whale spotting!) from many. Walking distance to the best beaches and fine dining restaurants like Manou's and the Ka'ana Kitchen At the Andaz.

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Helpful?
Thank UnrepentantFoodie
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha to our Foodie friend. Thank you for letting readers know that you enjoyed your time here at the Palms of Wailea by Outrigger. Guests do enjoy the layout of our condos as we often hear guests reflect on how comfortable and relaxing it s here. Mahalo for taking the time to provide your review. Matt.

Montreal, Canada
Reviewed 23 November 2016

Used the gps to locate the resort but it kept bringing us to a shopping mall. Called the resort and the person was very helpful in quickly sending security to meet us & bring us to the after hours check-in location. We had 25 steps to access the unit (1 bedroom, 2 bathrooms, living room, kitchen & dining area, washer/dryer...

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1Thank Juanna C
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Jaunna. Mahalo for taking the time to proved valuable information about our property as readers will appreciate all of your helpful tips. Our property works out well for guest who appreciate being able to save a lot of money by taking care of themselves with use of the full kitchen, washer/dryer and bbq's. Additionally, your observation about Foodland's Makai...

Miami, Florida
Reviewed 19 October 2016 via mobile

I wish I had read all reviews but I didn't & was very disappointed. First of all yes, some are very run down & horrible housekeeping !!! Especially when there charging you over $250 for a cleaning fee on top of your nightly rate. One thing not stated prior to stay but informed after check in is that they have...

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4Thank John2064
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha John. Although spoken with a little more energy than is necessary, we pleased that you are pointing out some important considerations when staying at the Palms of Wailea. First of all, readers should know that it is becoming common for there to be a cleaning fee for Vacation Rental properties and this policy has been in place for a...

Victoria, Canada
Reviewed 13 October 2016

Our rental unit is one of many in The Palms close to the beach(6 minute walk away) and there is a small pool as part of the property. A grocery run into Kihei only takes a 10 mins. drive at best. Overall a good price for the size of the place but air conditioning is only in the master bedroom....

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Thank Robert C
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha Robert. I'm pleased to hear that you enjoyed your time here. However, it sounds like you might have not rented an Outrigger condo as all of our units have bbq's on the lanai. Sorry to hear about the maintenance concern. Please make sure to let the management company know so that they can attend to it. Mahalo. Matt

Minnesota, USA
Reviewed 5 October 2016 via mobile

Based on other reviews on TA, I was concerned but our experience was quite positive. Our condo was a very nice, very spacious 2 bedroom 2 bath. We had both a mountain and ocean view from the lanai. Beach chairs and some toys provided. Beach towels available at front desk. Unit has enough supplies (soap, shampoo, detergent, etc) to get...

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Thank Traveler98765
Matt S, General Manager at Palms at Wailea, responded to this review

Aloha. I am pleased that you gave us a chance and affirmed in hearing that you were 'very happy' with your time here. Reviews are important part of the industry and we need to embrace them. My believe (and experience being here for 12 years now) its that a majority of the people are pleased with their time here (but...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Palms at Wailea

Address: 3200 Wailea Alanui Dr, Kihei, Maui, HI 96753-7754
Region: United States > Hawaii > Maui > Kihei
Price Range: €169 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palms at Wailea 3.5*
Number of rooms: 70
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Also Known As:
Outrigger Palms At Wailea Hotel Kihei
Outrigger Kihei
Kihei Outrigger
Palms At Wailea Maui/Kihei
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Questions & Answers

Here's what travellers have asked, with answers from Palms at Wailea staff and other travellers.
13 questions
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Brisbane, Australia
Sherwood Park, Canada
2 months ago
Buffalo, New York, United States

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Questions? Get answers from Palms at Wailea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for the Ocean View upgrade to avoid road noise”
 of 5 bubbles colinmI3005YS, 8 Jan 2017 | Read review
“Request second floor close to reception, facing the ocean. For 2 bedroom condo, request AC in living room. #806 is really good.”
  • Second bedroom (bathroom not shown)
  • View from balcony of #806
  • Large living room area.
  • Master bedroom and bathroom.
  • Second shot of living room area.
  • Another shot across room of kitchen.
  • Kitchen w modern amenities.
  • Size of balcony is large.
 of 5 bubbles JSAATY, 24 Dec 2016 | Read review
“We stayed in 805; our friends in 80l. No complaints”
 of 5 bubbles SybilJ, 14 Dec 2016 | Read review
“Top floor, ocean side of building 12.”
 of 5 bubbles 408KeithM408, 21 Sep 2016 | Read review
“Ocean view are available for a price. You will see the ocean but not a lot of it. You will see excellent sunsets from these units.”
 of 5 bubbles pauljames403, 24 Aug 2016 | Read review
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