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Sheraton Kauai Resort

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Sheraton Kauai Resort
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2,005 Reviews from our TripAdvisor Community

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Showing 1,872: English reviews
Brisbane, Australia
Reviewed 2 days ago NEW

We stayed at the Sheraton Kauai Resort which is down by Poipu. About 1/2 hour from the airport in Lihue. The property is right on the beachfront. Parking is available and the charge is included in your $25 per night resort fee. There is a large lagoon style pool right on the beach front with a large jacuzzi. There is...

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Helpful?
Thank JessMTATravel
California
Reviewed 4 days ago NEW

ugh, they have an ANNEX building. This secondary building means that all the pictures you see online aren't necessarily of the room you're getting. Rather, you'll be staying at an old dusty building across the street from the lobby. No close beach access either. Old, moldy rooms in sore need of updating. This is the first time I've actually seen...

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Helpful?
1Thank undercrimson
thomasrenshaw, Front Office Manager at Sheraton Kauai Resort, responded to this review

Aloha undercrimson, I am very sorry to hear about your experience. This is not the norm at the Sheraton Kauai Resort. Please reach out to us by contacting the hotel and asking for a manager on duty so that we may be able to get more information and investigate the issues you have mentioned. Again I sincerely apologize for your...

London, United Kingdom
Reviewed 4 days ago NEW

My husband and I booked a week long stay at the Sheraton at Poipu beach about six months ago and in the run-up to our holiday, had been slightly concerned about the number of negative reviews the hotel had received on Tripadviser. We need not have feared - this hotel is fantastic. Our room had a gorgeous four poster bed...

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Helpful?
Thank Katy M
New York City, New York
Reviewed 4 days ago NEW

The Sheraton didn't feel like a luxury property, but it was very clean and comfortable. The pool was on the small side but the beach fronting the hotel was very clean and pretty. Breakfast buffet was great, especially the orange french toast with coconut syrup. Service was warm and efficient and they were very helpful in booking us on the...

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Helpful?
Thank Ludette867
iowa, United States
Reviewed 1 week ago NEW

This was a great place to stay whether on the beach front or garden side. Both areas have their own pool. Very quiet area with lots of things to do nearby. Lots of activities offered at the resort or just do your own thing.

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Thank David C
Reviewed 1 week ago NEWvia mobile

Our experience of the service provided at this hotel was excellent! My husband and I eloped during our stay. Having announced our plan to at the front desk they immediately offered us a room upgrade as well as free drink vouchers and had champagne brought to our room. We had a perfectly romantic week with the help of their knowledgeable...

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Thank Kathryn B
Santa Barbara, CA
Reviewed 1 week ago NEW

We spent our Honeymoon here 45 years ago and everything has changed because of two hurricanes which leveled the place in the 1980. It has rebuilt twice the size but still has one of the nicest beaches. We ran into two people who worked their since we were their 45 years ago; who shared photos of what the hotel formerly...

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Thank Sbroadhog
Bend, Oregon, United States
Reviewed 1 week ago

I've reviewed the Sheraton here before. This was our 5th stay in the past 8 years. In the past we've always had an OceanView room, but this time we were across the street in the Garden View rooms. Despite the lack of a great view and ocean wave roar we still very much like staying at the Sheraton. It was...

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Thank James H
Denver
Reviewed 1 week ago via mobile

Wow- what an AMAZING place! Kapua Kaohelaulii (Front Desk) took such good care of us! Friendly staff, amazing beach, good restaurants, great proximity to Poipu activities, pretty property. We CAN NOT wait to come back again!

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Thank Brecke D
Reviewed 1 week ago via mobile

The property is split by a road, on the beach side are the ocean views, front desk, concierge and people in general. Across the street where the garden views are feels remote in comparison, you arent a part of the resort. There is a lone desolate pool, no activities, no staff and no pineapple water! The isolation of this section...

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Helpful?
Thank Jason930
SheratonKauaiManager, Manager at Sheraton Kauai Resort, responded to this review

Aloha Jason930, Thank you for choosing Sheraton Kauai Resort for your recent stay and for taking the time to share your review. Our team is always looking for ways to improve the guest experience at the resort, and your feedback is appreciated with regard to your experience in the Garden Wing. We hope you will consider a future stay at...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Sheraton Kauai Resort on Poipu Beach in Hawaii has the Hawaiian Rainforest Spa, water sports, two pools, a weekly Auli'i Luau, and 50,000 sq ft of indoor/outdoor meeting and event space ... more   less 

Additional Information about Sheraton Kauai Resort

Address: 2440 Hoonani Rd, Poipu, Kauai, HI 96756-9639
Region: United States > Hawaii > Kauai > Poipu
Price Range: €302 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kauai Resort 4*
Number of rooms: 394
Reservation Options:
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Also Known As:
Sheraton Kauai Hotel Poipu
Sheraton Poipu
Poipu Sheraton
Sheraton Kauai Resort Poipu, Hawaii
Hotel Style:
#3 Top resorts Hotel in Poipu
#4 On the Beach Hotel in Poipu
#4 Luxury Hotel in Poipu
#5 Romantic Hotel in Poipu
#6 Family Hotel in Poipu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kauai Resort staff and other travellers.
47 questions
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Questions? Get answers from Sheraton Kauai Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford it, get an ocean view room as the view is truly worth the upgrade! Also, request to be in Building 1 (the Ocean Wing).”
 of 5 bubbles 762katym, 17 Feb 2017 | Read review
“Oceanside rooms away from pool are quieter.”
 of 5 bubbles Sbroadhog, 14 Feb 2017 | Read review
“This is a smaller and in my opinion nicer beach than Waikiki as it is not nearly as crowded.”
 of 5 bubbles P4912LWrs, 5 Feb 2017 | Read review
“some reviewers have commented on run down areas.”
  • lucked out with room/balcony selection
 of 5 bubbles SJS_2014, 5 Feb 2017 | Read review
“Rooms with an ocean view and of the sunset are particularly nice but you will pay for them.”
 of 5 bubbles joshkoch, 3 Feb 2017 | Read review
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