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Courtyard Kaua'i at Coconut Beach

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#4 of 11 Hotels in Kapaa
Certificate of Excellence
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Courtyard Kaua'i at Coconut Beach
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1,610 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Kaua'i at Coconut Beach
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Showing 1,485: English reviews
Reviewed 1 week ago

Very disapointing... We had our sunglasses STOLEN from our room on the last day of our trip by housekeeping. Called down to the front desk to report them stolen and of course there is nothing they can do. Housekeeping can basically do whatever they want with no fear of repercussions. If you book this hotel remember to lock up your...

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Helpful?
Thank Christopher F
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha Christopher F., Thank you for taking the time and sharing your review with us. Please know we take these matters very seriously and are looking into your allegation. We truly wish a member of our management team had the opportunity to assist you before you checked out. A member of our management team will be contacting you to further...

Orland Park, IL
Reviewed 1 week ago

We stayed at the Courtyard last year and had an ocean front room on the third floor on the right hand side of the property. The rooms on the right side are longer than on the left, and we had a full sectional couch plus too much room. That room had a lanai door that was falling apart and let...

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Helpful?
Thank edboogie
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha edboogie, Thank you for taking the time and sharing your review with us. And thank you for making the Courtyard by Marriott Kauai you vacation choice time and time again. We appreciate all your feedback and we are so happy to hear that you enjoy are location and beautiful ocean front views from your room. We are looking forward...

Spring Valley, California
Reviewed 1 week ago

Spent two weeks at this hotel due to business. The room was decent, just seemed to be dimly lit. The refrigerator didn't work, I informed the front desk. It was never was fixed correctly! It only worked on high, which froze all of my fruits. I was also surprised there wasn't a microwave. Other than that, it was ok.

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Helpful?
Thank esethebomb
Reviewed 1 week ago via mobile

This hotel was a back up choice when the hotel hosting my conference was booked. Courtyard offered a nice pool and hot tub options as well as beach access. We spent a few nights in the bar area where they had live music, hula performances and delicious appetizers and meal options. The room was pretty standard, but the whole resort...

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Helpful?
Thank Jessica H
AlohaAmbassadorTeam, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha Jessica H, I am happy to hear that you enjoyed your stay at the Courtyard Kauai and were able to enjoy our nightly entertainment. We offer a great location to explore the beautiful island of Kauai or to stay on property and relax and enjoy live music and great food. Please visit us again on your next visit to...

Bowling Green, Kentucky
Reviewed 1 week ago

Excellent grounds and pool area. Great restaurants with great food, with typical Hawaii prices. Friendly helpful staff. Was disappointed upon checking in that no king beds were available, even though that is what we had supposedly reserved. The explanation was that they do not guarantee room types. We had a large room with two queen beds. TINY BATHROOM , one...

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Helpful?
Thank Bob S
NY
Reviewed 2 weeks ago

This place is not worth the money at all! Our room was smelly, poorly lit, and dirty! In three days of staying there, it was only cleaned once- and not well! Facilities are not special and the place definitely does not have a resort feel to it. They don't go out of their way to do anything 'extra'- it seems...

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Helpful?
1Thank ACE104
Lee Ann B, Manager at Courtyard Kaua'i at Coconut Beach, responded to this review

Aloha ACE104, Thank you for taking the time and sharing you feedback with us. As we strive daily to deliver our guest the best service and care, we are truly sorry that your stay with us was not one to be remembered. I invite you to contact us to further discuss you stay with us at 808.822.3455. We appreciate all...

Long Beach, Washington
Reviewed 2 weeks ago

Patti at the Day Spa, highly recommend massages by her, wonderful! Also really enjoyed watching the sunrise at the beach right in front of our room, and the sunrise ceremony. Evening live music was great, as were the little girls hula dance group. Loved the Lobster Buffet on Friday night, and of course the Luau on Thursday was amazing. Breakfast...

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Helpful?
Thank Willapa
Cincinnati, Ohio
Reviewed 2 weeks ago

We spent our final four nights in Hawaii in this hotel. The room was clean and comfortable. The setting was relaxing . . . right on the ocean, with a lovely pool, and open restaurant and bar area. Feral chickens are everywhere. The baby chicks are quite entertaining, but ground floor rooms are treated to 4 am wake up calls...

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Helpful?
1Thank Alicia M
Longview
Reviewed 3 weeks ago

The only down side to this place was no microwave in room and ice machines are not easy to find. From my room which was close to elevator you had to walk clear to other side of hotel wing. It was broken so then had to walk clear to other side of building on an ankle that was swollen bad....

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Thank Dawn A
Los Angeles, California
Reviewed 4 weeks ago via mobile

For the price it doesn't get much better. Nice, clean rooms, and a lovely pool that is right next to the ocean. Only complaint was food. We are from the pool menu twice and it was practically inedible. Otherwise we really enjoyed our stay here.

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Helpful?
1Thank dream0714

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located on 10 beachfront acres amid a century-old coconut grove, this deluxe oceanfront resort hotel offers breathtaking views, spacious suites and open-air dining. Centrally located, many movie production crews choose to stay here as it's minutes from anywhere on the island. It's an excellent base to explore and discover the natural beauty that the Garden Island has to offer. ... more   less 

Additional Information about Courtyard Kaua'i at Coconut Beach

Address: 650 Aleka Loop, Kapaa, Kauai, HI 96746-1402 (Formerly Aston Kauai Beach at Makaiwa)
Region: United States > Hawaii > Kauai > Kapaa
Price Range: €177 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Kaua'i at Coconut Beach 3*
Number of rooms: 311
Reservation Options:
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Also Known As:
Courtyard By Marriott Kauai At Coconut Beach Hotel Kapaa
Aston Hotel Kapaa
Resortquest Kauai Beach Makaiwa
Aston Resort Kapaa
Waipouli Beach
Resort Quest Kauai
Courtyard Kaua'i At Coconut Beach Kauai, HI - Kapaa
Hotel Style:
#2 Spa Hotel in Kapaa
#3 Top resorts Hotel in Kapaa
#4 On the Beach Hotel in Kapaa
#5 Romantic Hotel in Kapaa
#5 Family Hotel in Kapaa
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Kaua'i at Coconut Beach staff and other travellers.
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Questions? Get answers from Courtyard Kaua'i at Coconut Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You get what you pay for as there was not a hint of the ocean from the normal room. As a gold member I thought I would be upgraded - nope.”
 of 5 bubbles mattdJ9297CP, 20 Feb 2017 | Read review
“Ask for - and pay for - ocean view.”
 of 5 bubbles KentK372, 20 Feb 2017 | Read review
“Not a handicap room!!!!”
 of 5 bubbles Seadreams11, 13 Feb 2017 | Read review
“Even the ocean-facing rooms have kind of a narrow view, that's an an angle, so if the view is important, don't get your hopes up too much.”
 of 5 bubbles DolphinD, 10 Feb 2017 | Read review
“Be certain you can get the room type you want”
 of 5 bubbles bobsN4682DO, 8 Feb 2017 | Read review
5 of 5