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Hilton Waikoloa Village

8,414 reviews
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Traveller (5244)
Room & Suite (1128)
Pool & Beach (910)
Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“ocean tower”(1,557 reviews)
“dolphin quest”(451 reviews)
“hilton waikoloa”(672 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (8,414)Write a Review
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1,207
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3,025
2,426
1,207
626
367
Show reviews that mention
All reviewsocean towerdolphin questhilton waikoloakona poollagoon grillthe big islandpizza placechinese restaurantkamuela provision companywater slidesbuddha pointboat rideswim with the dolphinsfishhuge resortboat servicemain lobby
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2,541 - 2,545 of 7,651 reviews
Reviewed 26 January 2016

Beautiful hotel. It is very large so you will walk a lot. Lots to do. Great place for kids. Shopping center within walking distance or there is a shuttle available. Would recommend. However, we recently attended a large convention there and the WiFi was TERRIBLE....More

Review collected in partnership with Hilton Hotels & Resorts
Thank Richard Z
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 29 January 2016

Aloha Richard Z, We're delighted to hear that you had such an enjoyable stay with us at Hilton Waikoloa Village. We also greatly appreciate you sharing your challenges with our WiFi service at your meetings and will be sure to alert our IT team to...More

Reviewed 25 January 2016

We were there at the end of September and first week of October 2015. The room was nice and clean. Not all the restaurants were open, the tram was not always running (and when it wasn't they didn't tell you, you just figured it out...More

4  Thank Fabu L
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 3 March 2016

Aloha Fabu L, We appreciate your feedback regarding your recent stay at our property. It looks like we neglected to show you how much we truly care about our guests and for this we sincerely apologize. We will certainly take your feedback and work to...More

Reviewed 25 January 2016

"It is a small hotel in a littlel island in a tiny ocean", is how it was described to us on arrival by the friendly desk person. The property is extremely beautiful, the gardens are awesome, the walkways around the buildings are very pleasant,with corridors...More

9  Thank Oscar S
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 3 March 2016

Aloha Oscar S, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. Our team takes each disappointment seriously. We need your experiences whether good or bad to help shape our improvement plans. We will...More

Reviewed 24 January 2016

I've stayed here on two different occasions. Both were wonderful, relaxing stays. The first time was a few years ago in August 2011 with my kids. The most recent time was a couple of weeks ago with my husband. My kids and I stayed in...More

3  Thank Julie L
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 11 February 2016

Aloha Julie L, Mahalo for taking the time to share your recent experiences at Hilton Waikoloa Village. We appreciate your loyalty to our property, it means a lot to all of us. For us improvement is a continuous process. Without you sharing your experience we...More

Reviewed 23 January 2016 via mobile

Hilton Waikaloa is a very large resort. How large? They have a Disneyland like tram and boats to take you to your room. The grounds are well kept and lush. The resort is very busy with conventions and families. Onsite restaurants are good but pricey....More

3  Thank James K
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 22 February 2016

Aloha James K, Mahalo for taking the time to share a few amazing things about the Hilton Waikoloa Village. We do hope you revisit us in the near future. Thank you Debi tripadvisor@hiltonwaikoloavillage.com

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$222 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$222 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5244)
Room & Suite (1128)
Pool & Beach (910)
Dining (213)
Amenities (110)
Family and Play Areas (31)
Business Centre & Event Rooms (10)
Questions & Answers
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bjfrancishall
4 February 2018|
AnswerShow all 6 answers
Response from VolunteerMom4Life | Reviewed this property |
There is no shuttle from the airport. We have always taken a taxi or rented a car. They have everything there if you just want to relax and never leave. We love coming here for over 25 years.
0
Votes
kjgardner2017
1 February 2018|
AnswerShow all 8 answers
Response from Ariktravel | Reviewed this property |
The kids seem to flock to the Jacuzzis (over chlorinated) though so be prepared to get splashed. The pools are not heated and the water is so cold that families, especially children flock to them for lengthy amounts of... More
0
Votes
BKBGlobal
19 January 2018|
AnswerShow all 3 answers
Response from Ariktravel | Reviewed this property |
I am a lifetime Diamond that has been coming to this resort for 18 years. I was not happy on visit in December. There is construction at Ocean Tower. The Kohala pool right there has closed the pool slide, towel/bar area... More
1
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Room Tips
"Depends what you looking for"
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"There are no good rooms, take a boat, or monorail that stops at 10pm...good luck!"
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"Just do your research, depends on exactly what you want... hotel is vast."
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"Makai area very good with great views"
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