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See all 7 hotels in Waikoloa

Hilton Waikoloa Village

8,303 reviews
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Traveller (5127)
Room & Suite (1036)
Pool & Beach (908)
Overview
  • Excellent42%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“ocean tower”(1,535 reviews)
“dolphin quest”(449 reviews)
“hilton waikoloa”(667 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Hilton Waikoloa Village
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,303)Write a Review
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Traveller rating
2,991
2,397
1,191
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2,991
2,397
1,191
612
359
Show reviews that mention
All reviewsocean towerdolphin questhilton waikoloakona poollagoon grillthe big islandthe cantinapizza placechinese restaurantwater slidesbuddha pointkamuela provision companyboat rideswim with the dolphinsfishhuge resortboat service
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2,531 - 2,535 of 7,550 reviews
Reviewed 28 December 2015

Our rooms (3 of them) were spacious and lovely; beds were extremely comfortable. Apparently, the noise of the birds in Ocean Tower is a known issue. After our first morning, having been rudely awakened by them about 4 am, we found a little notice that...More

Review collected in partnership with Hilton Hotels & Resorts
Thank MPGrammy
Reviewed 28 December 2015

Had an excellent stay at the Hilton. Highly recommend this Hotel. The staff was very friendly and helpful. We really enjoyed our stay. Even though it was a busy time of year, all our needs were cared for and the service was quality. Mahalo.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 366scarletta
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 31 December 2015

Aloha 366scarletta, It's wonderful to hear that you had such a nice stay with us at Hilton Waikoloa Village. We appreciate you sharing your positive comments as our team truly enjoys sharing the aloha spirit with our guests. We'll look forward to welcoming you back...More

Reviewed 27 December 2015

This my first time to take my wife and 2 kids to Hawaii, and we are pleased to have stayed at the Waikoloa Resort. The resort is beautiful with lots of amenities. We loved the lagoon and pools. We stayed from Dec 16-23. We loved...More

Review collected in partnership with Hilton Hotels & Resorts
Thank EPY66
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 6 January 2016

Aloha EPY66, Thank for you for taking the time to write a review. We are thrilled to hear that you had an amazing time with your family and would love to welcome you again. I'm happy to hear you enjoyed the Luau and the food...More

Reviewed 27 December 2015

This resort was great. Lots of things to do and we decided to partake in the discounts offered for listening to weekly vacation club. They were very nice to us until we said no. I felt like I was at a cheesy used car sales...More

3  Thank jph843
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 7 January 2016

Aloha jph843, We are so happy to hear that you enjoyed the Hotel. We are truly sorry that you encountered challenges with the Vacation club representatives. We will share your comments with their Managers. For us improvement is a continuous process. Without you sharing your...More

Reviewed 26 December 2015

it was awful ! We were in the ocean tower, our room was run down, the wall paper was peeling, the phone didn't work properly, you could not see the clock it was so small, there were wires everywhere and after rearranging a couple of...More

7  Thank Pegasusprt2015
Response from Debi B, General Manager at Hilton Waikoloa VillageResponded 1 February 2016

Dear Pegasusprt2015, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the cleanliness of your guest room, and I am deeply disappointed by that. I sincerely apologize for this. I assure you that we will...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$267 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$267 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5127)
Room & Suite (1036)
Pool & Beach (908)
Dining (206)
Hotel & Grounds (3382)
Bathroom (81)
Family and Play Areas (31)
Business Centre & Event Rooms (12)
Questions & Answers
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TChan26
17 January 2018|
AnswerShow all 4 answers
Response from Pablo C | Reviewed this property |
Pool temps are usually based on the current ambient temps and amount of sunshine. During my stay, it was cloudy and pretty windy. I am pretty sure that you should be fine.
1
Vote
Adrianna H
11 January 2018|
AnswerShow all 8 answers
Response from Yippie-Yi-O | Reviewed this property |
I should add that if you merely want to get to shopping and restaurants that the hotel has a shuttle that goes to the marketplaces and the Marriott. It was very inexpensive. I think it was about $2.50.
1
Vote
Room Tips
"Utilize Hhonors points ! Pay in Points... and you get the fifth night "free.""
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"The Makai/Lagoon Tower is closest to the best pool/lagoon/outdoor areas in my opinion."
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"We were in a ground floor unit which had very modest noise from above. Not a significant issue."
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"Do not stay at the Ocean Tower it is currently a construction site - noisy."
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