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Hilton Waikoloa Village

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6,890 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Waikoloa Village
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Showing 6,248: English reviews
Calabasas, California
Reviewed 5 days ago NEW

What a fantastic place. Let me start with the not so hot. We were greeted with a sales pitch to upgrade our room to the Makai rooms, which were closer to the gym and main pool. At first the price was $40 upgrade and then after we declined, it went down to $30. Why do I need to upgrade to...

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Helpful?
3Thank 12thhawk
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha 12thhawk, We're so delighted that you had such a wonderful stay with us and that you enjoyed our Makai accommodations. Our saltwater lagoon is definitely a favorite activity for our guests and we're happy that you had a chance to meet our Honu and see all the tropical fish. We'll be sure to share your check-in experience with our...

East Lansing, Michigan
Reviewed 5 days ago NEW

We stayed in condo which was mediocre but nice. The island is beautiful. I fell into unlit pond at night at the check in area and injured my knee and lost my ipad after it quit working after hitting the water. No staff came to my aide and when I filed a report they denied it. I will not be...

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2Thank VTIsrael
Dillon, United States
Reviewed 5 days ago NEW

The hotel is nice but watch for the hidden fees. It feels like Disneyland once you get in plan on spending a small fortune. Parking and resorts fees are an extra $50-60/day. Restaurants were good but overpriced relative to Kona or Waikoloa.

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Thank kevinnB245BQ
Houston, United States
Reviewed 5 days ago NEW

Ocean Tower in Hilton Waikoloa Village has been infested with thousands of evil birds that squabbles all day. Unless you enjoy waking up by birds right outside your door all hours at night, do not stay in Ocean Tower. Another downside of staying in Ocean Tower was the long wait for tram/boat to go anywhere (walking seems like the only...

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1Thank 699jolenes
Reviewed 6 days ago NEW

We stayed here in the condos for our family reunion, well designed, big downstairs, on the golf course, great pool, all the furniture and decor were top notch. And of course the many amenities on the hotel grounds were superb which was included in our condo fee.

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Helpful?
Thank Dean C
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Dean C, Mahalo for taking the time to share your comments with us about your recent stay at Waikoloa Village. We will be sure to share your review with the Waikoloa Village condominium property. We're delighted that you and your family had the opportunity to experience all that we have to offer at Hilton Waikoloa Village, as well. We'll...

Reviewed 1 week ago

We love this place. This is our goto place when traveling to Kona, HI. The pools, lagoon and all of the service and food are all great. Definitely a fun way to enjoy the island, and if you just want to stay put and relax.

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1Thank kadarusj
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Kadarusj, We're so delighted to hear that you had such a wonderful stay with us and that our resort is your go-to spot on Hawaii Island. We truly appreciate you taking the time to share your comments. We'll look forward to welcoming you and your family back to our slice of paradise the next time your travels bring you...

Louisiana
Reviewed 1 week ago

This property is nice. It is just too big!! The walk from the Ocean Towers to the lobby long, very long. It is so long they provide tram service. However, the tram is very slow and not always there when you need it. You can also take a boat to the lobby after 2pm. Again, very slow. It once took...

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Thank fsrtah
Provo, Utah
Reviewed 1 week ago

I just finished a six night stay here and I will share a bunch of details that I would have found interesting before arrival. I stayed here for six nights with a two year old and an infant. Please message me if you have specific questions. All in all, I thoroughly enjoyed my stay and would bring my family back...

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10Thank Panu P
Reviewed 1 week ago via mobile

We absolutely loved this place. We decided on a Friday to go to Hawaii and jumped on a plane on Monday from NY. The resort is huge and beatifically landscaped. 62 acres is more than you can image and you must use the monorail and the boat systems to see everything. I did found it much much more expensive than...

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Thank Renee R
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Renee R, It's wonderful to hear that you had such an amazing experience with us on such a last minute adventure to Hawaii Island. We truly appreciate you choosing our resort and for sharing your comments about the prices and island excursion choices with us. Our team takes great pride in helping our guests create magical memories. We'll look...

Lenexa, Kansas
Reviewed 1 week ago

Amazing resort experience. Tram between buildings was very convenient. Outstanding service by the friendly staff. Great luau entertainment. Amazing art collection housed in the covered pedestrian walkways.Could use more opportunities to hear live music and to dance. Spa was nice and clean. Shops had a nice variety. The boat that travels between venues should operate more hours per day.

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Thank Carl W
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Carl W, Mahalo for taking the time to share your experience with us. We're delighted that you had such a great stay. We appreciate your suggestions about more live music and extended boat hours as we strive to make improvements to help exceed our guests' expectations. We take great pride in helping our guests create magical memories. We'll look...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: €235 - €553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
178 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Makai was worth the upgrade, but negotiate the price.”
 of 5 bubbles 12thhawk, 30 Nov 2016 | Read review
“The Makai tower has the best view but don't expect to get all the amenities”
 of 5 bubbles mholi, 27 Nov 2016 | Read review
“Choose Makai Tower to be close to lobby and for special amenities and access”
 of 5 bubbles IndyJim49, 26 Nov 2016 | Read review
“Decide in advance which facilities you want to be close to and ask for a room that is close. It is a spread out resort.”
 of 5 bubbles Andrewmm29, 23 Nov 2016 | Read review
“Palace Tower with renovated rooms”
 of 5 bubbles kosmar01, 18 Nov 2016 | Read review
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