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Hilton Waikoloa Village

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Hilton Waikoloa Village
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7,203 Reviews from our TripAdvisor Community

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Showing 6,541: English reviews
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Pittsburgh
Reviewed yesterday NEW

The only beach resort I've ever visited that doesn't provide full length beach towels. They are barely the size of a bath towel, and come out of a kiosk machine. The tram broke for 2 to 3 days. I was told only 2 boats work, so most of them sit idle in the ocean tower while you make the half...

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Helpful?
Thank troyk
Stockton, California
HOTEL’S FAVOURITE REVIEW
Reviewed 22 November 2016

This is the 4th time I have stayed at the Hilton Waikoloa and it won't be the last! I've been 3 times in the Ocean Towers and this last trip in the Palace (WOW!! 7th floor, ocean view...doesn't get much better than this! However, my goal is to stay in the Lagune Tower!!). Anyway, this is one of those incredible...

Review collected in partnership with Hilton Hotels & Resorts
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21Thank Corie C
About Hotel's Favourite Review
HiltonWaikoloa, Manager at Hilton Waikoloa Village, responded to this review

Aloha Corie C, We're absolutely delighted to hear that you had such a wonderful stay with us and that you enjoyed the new Palace Tower accommodations. You definitely will need to check out the Makai at Lagoon Tower experience on your next visit, too. It's terrific that you had a chance to explore the trails at the resort and that...

Rochester, New York
Reviewed yesterday NEWvia mobile

We visited for 5 nights due to an amazing discount that Hilton Honors offered us. $900 for the room and a 6 day car-rental plus bonuses. I would never have chosen this property had I researched a hotel option for myself and my visit confirmed that assumption. The value we paid for the room with this promotion was great. But...

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1Thank Lea K
Reviewed yesterday NEW

The overabundance of screaming kids was an immediate turn off. Last night I had some obnoxious family outside our door carrying on at full volume at 12:30 in the morning. The only peace was to swim in the lagoon at 7am. The food was ridiculously over priced and the quality was poor. We ate in the restaurants off site as...

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Helpful?
1Thank Yvonne H
Sydney, Australia
Reviewed 2 days ago NEW

I was a bit worried about staying here as there were so many reviews criticising the resort for being too expensive and too big but we had an amazing stay here and I would highly recommend it and will definitely return. We stayed for 4 nights in January. We were booked in to a garden view 1 bedroom suite in...

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Helpful?
Thank magandlist
Grand Forks, North Dakota
Reviewed 2 days ago NEWvia mobile

The only places you will get a hot quality meal would be the Big Island Breakfast Buffet, Cantina and Lagoon Grill. All of the other stand alone restaurants seem to know how to charge big money for cold quality food. Not my choice to visit again.

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1Thank kirkmotl
Reviewed 2 days ago NEW

A very nice place. Good service for an American hotel (average service for an Asian hotel). Construction near the shore was obnoxious during the week (literally jackhammer obnoxious) but this subsided during the weekends and evenings. Amazing views. Parking $27/day. No resort fee if using Hilton Honors points.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rick E
Rapid City, South Dakota
Reviewed 2 days ago NEWvia mobile

This place treated us poorly. Some of them cared about their visitors, and some did not. They canceled one of our luau trips. And one lady did absolutely nothing to help while another one did everything she could and got them in. Some waitress were slow and just didn't care... We booked a rental car for 9 o'clock on Friday...

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1Thank johnsonrenl
NJ
Reviewed 2 days ago NEW

I could not be more unhappy with my experience at this hotel. I was made to understand that some major changes have recently taken place and they seem to be to reduce services for your guests without reducing costs. I had requested a call in the even that a suite became available in our chosen tower. A few days before...

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1Thank NewDrewToo
Santa Barbara, California
Reviewed 3 days ago NEW

As the other reviews have stated; this hotel is indeed HUGE. We actually went and purchased a family day pass to use the facilities. It was worthwhile to use the slides and pools etc. Don't know that I will do it again but was worth it once. We were staying in a beautiful gated condo complex down the road with...

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Helpful?
Thank luanncaesar

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Waikoloa Village is located within the Waikoloa Beach Resort area on the sunny Kohala Coast on Hawaii's Big Island - just 18 miles from the Kona International Airport. It is a unique 62 acre oceanfront resort with trams and canal boats transporting you throughout the resort. Enjoy a serene snorkeling lagoon, interactive dolphin encounters, spectacular pools with waterslides, the Kohala Spa, exciting shopping and dining, and golf at one of two championship golf courses. ... more   less 

Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Region: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Price Range: €262 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1240
Reservation Options:
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waikoloa Village staff and other travellers.
202 questions
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Questions? Get answers from Hilton Waikoloa Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call ahead”
 of 5 bubbles troyk, 25 Feb 2017 | Read review
“room that face the ocean might be nicer. avoid the ocean tower/ construction and room near the pools are full of screaming brats.”
 of 5 bubbles 156yvonneh, 25 Feb 2017 | Read review
“Makai Tower is closest to the sea”
 of 5 bubbles Anja-Superlekker, 23 Feb 2017 | Read review
“Rooms on the Ocean town facing the ocean or rooms in the lagoon tower should be good. Ocean tower is far from the main gate though.”
 of 5 bubbles karthikakarthi, 20 Feb 2017 | Read review
“ASK ABOUT CONSTRUCTION!!! Ocean Tower rooms are cheaper b/c aren't as modernized, but are fine & worth the trade off to get ocean view.”
 of 5 bubbles BKroadtrip, 16 Feb 2017 | Read review
5 of 5