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We have just spent 5 days at this resort and loved it so much we extended our stay by one day the rooms are large and well appointed the cleanliness and service were excellent as is the location the only negative was the restaurant which...More
Many of the previous reviews are true, whether positive or negative.
Given the rate I was able to find online I can't complain.
Very clean room, lovely pool with ample space and sunloungers.
Breakfast reasonably good.
We would come back.
My hubby and I stayed here for our honeymoon. We planned two weeks in hawaii. We were very happy to have spent our last week in Fairmont in maui, instead of going to maui then to big island.
Waikoloa was disappointing from the very beginning....More
3 Thank wakarimasu_11
Response from Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & SpaResponded 31 October 2014
Aloha and thank you for taking the time to post your experience. All feedback is an important element of our business and we value your opinion. Please accept our apologies for the challenges you encountered. Your comments will be shared with the departments involved and...More
We recently stayed 3 nights at the hotel & we loved it. We had spent 2 nights in the small town of volcano, so was good to see a different side of the island.
Checking in took quite sometime as there was quite a long...More
Stayed here three nights following two excellent nights at a B&B in the south of the island. This totally met our needs. Seafront room with a balcony which was often too hot to sit out on (not complaining!) view was beautiful. Staff were great, helpful,...More
Response from Maureen M | Reviewed this property |
I can’t tell you what you will get at this resort under any name they call their rooms. We booked a king bed room and got a room with two double bed garden room. They did give us a king but ended up looking over the... More
I can’t tell you what you will get at this resort under any name they call their rooms. We booked a king bed room and got a room with two double bed garden room. They did give us a king but ended up looking over the buildings rooftop at the same price. There is simply not enough staff at this hotel to serve vacationer needs. Also ambiance in main restaurant us awful.Strongly suggest Fairmont Orchid. Absolutely worth the extra dollars
Liked the location, immaculately kept-up, v comfortable room( we were on hotel side, great beds, loved that there was a shopping mall across the street where there was a good, convenient store with food, sandwiches & snacks... More
Liked the location, immaculately kept-up, v comfortable room( we were on hotel side, great beds, loved that there was a shopping mall across the street where there was a good, convenient store with food, sandwiches & snacks to take-&-go which was great!
( curious that hotel had soooo few bathrooms! Even the bathrooms off the lobby were out of order- most inconvenient to have those out of order in addition to ones listed in my post- we just felt that there was a disconnect with management- we also got locked out of our room for an hour because of dead battery on door to our room- some maintenance issues w/o attention?