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Hilo Bay Hostel

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Hilo Bay Hostel
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183 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Awful experience! It looked ok, people were respecful. But then came the evening. Cockroaches were running everywhere. They were in our bags, on the bed, in our shoes. I complained, they were sorry, but told this is normal, and kinda gave me a strange look asking why? I can't sleep like this. Weird!!!!!! First we thought we try to handle... More 

1 Thank ggabo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016 via mobile

The room was nicely done up. But under the bed were two dead cockroach. As we lay in our bed the cockroach came in our bed... Wasn't a good night. In the morning we checked out. Maybe it was a individual case, but it was the last time for us in this hostel.

1 Thank Christian O
Liverpool, United Kingdom
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 July 2016 via mobile

Stayed here one night, now while I'm glad we were not camping in the terrible weather east coast Hawaii has all the time I was so thankful for a bed and no sand. The place is old and smells like animals. They have a dog that wanders round and about 5 birds. Beds are full of stains and hairs, showers... More 

2 Thank Hayley C
1 review
Reviewed 4 July 2016

Stayed at the hostel in June and to say there is no air conditioning, it is a pretty cool temperature inside which was great. The showers and toilets are separate to each other, as are the male and female showers/toilets. When I arrived, there was only one female toilet working (there are only two for the whole hostel to begin... More 

Thank KABS1503
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 February 2016 via mobile

It's a very nice and clean place, but the manager Terry seems shady. I get the impression that they'll do anything to make a buck. There is a limit to how many guests one can put in a room and still be comfortable. Also, I heard that I payed full price while the other guests they squeezed in got a... More 

1 Thank dexplora1999
HiloBayHostel, Front Office Manager at Hilo Bay Hostel, responded to this review

Aloha, We are truly sorry that you felt unfairly treated. We are a busy hostel with limited rooms and each of us try to accommodate everyone as much as possible especially when we have groups staying with us. If this is around the time we had a group in house then Terry did give a discount to a guest who... More 

New Orleans, Louisiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 January 2016 via mobile

Million dollar staff!!! I love this place and will stay here time and time again!! Location is great for anyone who wants to see the ocean since it's a 2 minute walk from the sea! Kitchen is great, bathrooms are extremely clean and beds are softer than clouds. If people complain about lack of privacy, "cold showers" or unfriendly staff,... More 

Thank mhselby
Glasgow, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2016

Physically a very beautiful hostel (lots of wood/interesting pictures/artefacts/furniture/patio area off the kitchen and overall the hostel has a stylist lay out. What makes this hostel very special is it's gentle and caring staff members and the hostel offers the delightful presence of Roxie, the hostel terrier. The hostel also has birds (in cages) who all have interesting characters. Yes... More 

1 Thank A K
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 January 2016 via mobile

It wasn't a nice experience. The building is very run down and dirty. There's ants running around the kitchen and mouse/rat droppings in the lower cupboards. The showers aren't hot and are very old with cheap fittings. The mens shower is even attached to the kitchen with a gap at the top where people can hear you shower from the... More 

Thank Rich B
Hilo, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 December 2015

This hostel isn't perfect. It's in an old building (former hotel), and the showers aren't hot. But what makes the place worth five stars is the management. I had checked in on a Thursday morning before going to my property in Naalehu to do some work. That afternoon, while on my way back to Hilo, I blacked out and hit... More 

Thank jamestS3831CB
Atlanta, Georgia
Level Contributor
170 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 27 November 2015

We had a room with private bathroom. No mosquito nets on the windows. Ceiling fan did not work. We had a stand-up fan in the room which was incredibly filthy. The room was extremely noisy. Upside: we had a mini fridge in the room. Parking lot in diagonal to the hotel.

3 Thank The_Guanacos

37 photos of this hotel

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All Traveller Photos (28)
Hotel & Grounds (9)
Room/Suite (5)
View from Room (2)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
Dining (1)
Other (9)

Management photos: Courtesy of the property manager

All Management Photos (9)
Room/Suite (3)
Hotel & Grounds (1)
Other (5)
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Additional Information about Hilo Bay Hostel

Address: 101 Waianuenue Ave, Hilo, Island of Hawaii, HI 96720-2435
Region: United States > Hawaii > Island of Hawaii > Hilo
Price Range: €31 - €73 (Based on Average Rates for a Standard Room)
Number of rooms: 10
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Also Known As:
Hilo Bay Hotel Hilo
Hilo Bay Hostel Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Hilo Bay Hostel staff and other travellers.
1 question
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Questions? Get answers from Hilo Bay Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mention to staff members if a quiet room is required.”
 of 5 bubbles ak275, 26 Jan 2016 | Read review
“Probably the best value in Hilo if you choose a dorm room. This is a hostel, not a hotel.”
 of 5 bubbles jamestS3831CB, 5 Dec 2015 | Read review
“Bunks... if you want to honey moon this is not the place. If you want to meet people save money and do a lot of exploring on this island”
 of 5 bubbles 712mickeyw, 30 Oct 2015 | Read review
“I've heard that the rooms facing the street are noisier than the ones toward the back of the building.”
 of 5 bubbles katiet493, 23 Jul 2015 | Read review
“If you're looking for cheap, you can stay in the dorms. For a privacy, there's also private rooms...”
 of 5 bubbles ramonah392, 27 May 2015 | Read review
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