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Castle Hilo Hawaiian Hotel

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Traveller (979)
Room & Suite (372)
Pool & Beach (45)
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Overview
  • Excellent18%
  • Very good42%
  • Average31%
  • Poor7%
  • Terrible2%
Travellers talk about
“coconut island”(258 reviews)
“ocean view”(124 reviews)
“seafood buffet”(25 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,977)
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Traveller rating
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520
130
54
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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datednational parkbeautiful parkclose to the airporthotel restaurantken's house of pancakesan older hotel
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771 - 775 of 1,710 reviews
Reviewed 21 September 2014

Lobby is beautiful, people friendly, restaurant food is good, location perfect. Hotel seems old and in need of renovation. Lobby bathroom dirty and smelly, elevators smelly and bruised, hallway needs restoring. Staff gave bad directions and advice twice. And, please do not charge me for...More

Thank Bendoreg
Reviewed 20 September 2014

Our family of five stayed here for two nights and after checking out downtown Hilo I was very glad we chose this hotel. It is in a great location with lovely bay views, and it felt very safe. We had a huge suite with an...More

1  Thank Julie B
Reviewed 20 September 2014 via mobile

Wish it was the local style place friends had told me about. Unfortunately the staff were stiff and rigid towards the requests of the guests. More corporate feeling and lacking in luxury quality for the price. I don't mind paying but can find much better...More

Thank Micah X
Reviewed 17 September 2014

This is a really fun place for the whole family, unfortunately my family was not with me. The room was great, but I certainly did not want to spend much time in here because there is way too much to see. The Banyan trees are...More

Thank Shane S
Reviewed 15 September 2014

Stayed only one night with my wife during a weekend getaway and it was great! Check-in was smooth...no wait...friendly staff. We had a beautiful view of Hilo Bay and Mauna Kea. The room was very clean and quiet. I have stayed here before and will...More

Thank ks96717
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Beachfront
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$146 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$283 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (979)
Room & Suite (372)
Pool & Beach (45)
Dining (32)
Family and Play Areas (16)
Business Centre & Event Rooms (2)
Questions & Answers
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12trip1287
7 April 2018|
AnswerShow all 5 answers
Response from Suzy7837 | Reviewed this property |
A very short cab ride, 5 minutes, to the hotel from airport!
1
Vote
occams-razor
14 January 2018|
AnswerShow all 3 answers
Response from Live to vaca B | Reviewed this property |
No. There is green lawn and lava rock. There is a small sand entry to the ocean in the park that is next to this hotel but not large waves. This is more on a bay.
0
Votes
Ben_et_Cha
4 December 2017|
AnswerShow all 5 answers
Response from 406karoly | Reviewed this property |
I propose you ask the hotel to install one in your room.
0
Votes
Room Tips
"Our room from the balcony was a tree, so ask for the ocean side"
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"Water view rooms have large balconies and great views - highly recommend."
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"Hotel is only 8 floors and we were on the 8th floor. If you have the ocean side of the hotel it is a..."
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"Pay a little more and book a room on the bay side"
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