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Castle Hilo Hawaiian Hotel

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Traveller (980)
Room & Suite (373)
Pool & Beach (45)
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Overview
  • Excellent18%
  • Very good42%
  • Average31%
  • Poor7%
  • Terrible2%
Travellers talk about
“coconut island”(262 reviews)
“ocean view”(125 reviews)
“seafood buffet”(25 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (2,005)
There are newer reviews for Castle Hilo Hawaiian Hotel
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1,736 results
Traveller rating
338
687
524
132
55
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338
687
524
132
55
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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datedbeautiful parknational parkclose to the airporthotel restaurantken's pancake housean older hotel
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751 - 755 of 1,736 reviews
Reviewed 27 December 2014

Managed to drive buy once due to the "castle" having been dropped from the name. Last hotel or first one depending which way you come around Banyan Drive. Free parking and free Wi-Fi in the lobby. Staff very friendly and helpful, stored our suitcases for...More

Thank cyberdoc1
Reviewed 26 December 2014

After the renovations, the rooms are clean and well appointed, especially for the price point. And the staff were over the top good!! Linda and her staff really took care of our needs and the others I did not mention by name were equally great...More

2  Thank LtColGandhi
Reviewed 26 December 2014

We had to stay in Hilo for two night and we reserved a junior suite here. The suite was very spacious and sparsely furnished. The king sized bed in the suite was ultra stiff. Amenities are a bit dated. The coffee machine was literally from...More

2  Thank Mohammedyu
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 29 December 2014

Dear Valued Guests: Aloha! Thank you for your review regarding your recent stay with us. I greatly appreciate all feedback from our valued guests. I do apologize if you witnessed a couple of small roaches in your room. Living in the tropics, insects are a...More

Reviewed 24 December 2014 via mobile

This was a middle of the road, economy property. Found a roach in the room. The service was friendly and really pretty good. The place is in need of a facelift. Probably would not choose thi location again

1  Thank cjval
Reviewed 21 December 2014

Architecturally, it is the sort of place that the Brady Bunch would have stayed at in 1971. Once you get over that, it is a great hotel in a great location. I recommend going for a walk amongst the gardens and Coconut Island nearby. The...More

Thank Andrew H
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Beachfront
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$178 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (980)
Room & Suite (373)
Pool & Beach (45)
Dining (32)
Family and Play Areas (16)
Business Centre & Event Rooms (2)
Questions & Answers
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12trip1287
7 April 2018|
AnswerShow all 5 answers
Response from Suzy7837 | Reviewed this property |
A very short cab ride, 5 minutes, to the hotel from airport!
1
Vote
occams-razor
14 January 2018|
AnswerShow all 3 answers
Response from Phyllisblower | Reviewed this property |
No, the beach is green lawn that spreads down to lava rock shoreline on the bay. However, there is a state park just a 5 minute walk away with beach area and swimming around it.
1
Vote
Ben_et_Cha
4 December 2017|
AnswerShow all 5 answers
Response from 406karoly | Reviewed this property |
I propose you ask the hotel to install one in your room.
0
Votes
Room Tips
"Ocean view"
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"Bay side rooms offer fantastic views"
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"Ocean view is amazing, and there are fewer coqui on that side."
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"Don't stay here."
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