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All reviewscoconut islandocean viewseafood buffetqueen's courtbanyan treesmauna keathe big islandbanyan driveliliuokalani gardensjapanese gardenbit datedbeautiful parknational parkclose to the airporthotel restaurantken's pancake housean older hotel
Managed to drive buy once due to the "castle" having been dropped from the name. Last hotel or first one depending which way you come around Banyan Drive. Free parking and free Wi-Fi in the lobby. Staff very friendly and helpful, stored our suitcases for...More
After the renovations, the rooms are clean and well appointed, especially for the price point.
And the staff were over the top good!! Linda and her staff really took care of our needs and the others I did not mention by name were equally great...More
We had to stay in Hilo for two night and we reserved a junior suite here. The suite was very spacious and sparsely furnished. The king sized bed in the suite was ultra stiff. Amenities are a bit dated. The coffee machine was literally from...More
2 Thank Mohammedyu
Response from Concerned_HI_Manager, General Manager at Castle Hilo Hawaiian HotelResponded 29 December 2014
Dear Valued Guests:
Aloha! Thank you for your review regarding your recent stay with us. I greatly appreciate all feedback from our valued guests. I do apologize if you witnessed a couple of small roaches in your room. Living in the tropics, insects are a...More
This was a middle of the road, economy property. Found a roach in the room. The service was friendly and really pretty good. The place is in need of a facelift.
Probably would not choose thi location again
Architecturally, it is the sort of place that the Brady Bunch would have stayed at in 1971. Once you get over that, it is a great hotel in a great location. I recommend going for a walk amongst the gardens and Coconut Island nearby. The...More