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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

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Traveller (483)
Room & Suite (153)
Pool & Beach (36)
Overview
  • Excellent30%
  • Very good35%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“double tree”(23 reviews)
“self park”(10 reviews)
“lobby bar”(17 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
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897 results
Traveller rating
280
293
164
92
68
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LanguageEnglish
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280
293
164
92
68
Show reviews that mention
All reviewsdouble treeself parklobby barbreakfast buffetmerrie monarchview of the baythe big islandhousekeeping staffnicest hotelthe open air lobbyocean frontnational parkbanyan driverental carjapanese gardenken's pancake houseclose to the airport
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1 - 5 of 897 reviews
Reviewed 2 days ago

My family and i spent 4 days in their junior suite room, and found it roomy with great views. The hotel is close to everything in Hilo, and we found the location very convenient.The pull out sofa bed was very uncomfortable, the the staff was...More

Review collected in partnership with DoubleTree by Hilton
Thank Manoj B
Hotel's Favourite
Reviewed 9 July 2018

1. Location, location, location. Built on a lava outcropping that juts out into the ocean, you feel surrounded on three sides not only by water, but by views of the rough coast with tiny bays, green lounging space, sky, views of the distant volcano. Behind...More

3  Thank Diamondqueen
Response from Ed G, General Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 10 July 2018

Aloha Diamondqueen, After reading your review I certainly hope your a travel blogger:) I do agree that we have an awesome team of associates and the absolute best location in Hilo with unmatched views of the bay and Pacific Ocean as you leave your car...More

Reviewed 3 days ago

This is a beautiful hotel in Hilo, Hawaii. The lobby itself literally takes your breath away. I had a wonderful time there. The staff is friendly and extremely. The hotel is clean and modern. Make this a 'must stay' during your visit to Hilo.

Review collected in partnership with DoubleTree by Hilton
Thank johnchitambar
Reviewed 3 days ago

We traveled to Hilo for a birthday party and stayed at the Grand Naniloa Hotel. We were pleasantly surprised with the hotel, staff and amenities.I would highly recommend this hotel to anyone who was planning a trip to Hilo!

Review collected in partnership with DoubleTree by Hilton
Thank Maria P
Reviewed 4 days ago

If returning to Hilo I would definitely stay here again. Rooms were nicely appoointed (but with small shower). Hotel is older but has been redone nicely. The staff was extremely helpful and made our stay.

Review collected in partnership with DoubleTree by Hilton
Thank Jolene M
View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free Internet
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$175 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$175 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (483)
Room & Suite (153)
Pool & Beach (36)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
travel4ever2world
20 July 2018|
AnswerShow all 10 answers
Response from Ronald R | Reviewed this property |
You need to be facing the south west away from the bay and ocean. There is a window corridor that you can see it from if you do not stay and not have view of water.
1
Vote
hfph_18
7 July 2018|
AnswerShow all 5 answers
Response from GBJS | Reviewed this property |
No. Our room did not have a balcony, but another wing of the hotel did.
0
Votes
hfph_18
6 July 2018|
AnswerShow all 5 answers
Response from Jackie E | Reviewed this property |
I had texting but I did not use with hotel.
0
Votes
Room Tips
"I appreciated the 9th floor view"
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"ask for sea view, may have to pay a bit extra but worth it"
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"Ask for a bay view room, second floor or higher"
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"Hilo Bay side for a view"
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