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BEST WESTERN Inn at Sundance

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241 Reviews from our TripAdvisor Community

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Showing 228: English reviews
West Virginia
Reviewed 3 weeks ago

Tura and Dusty are the best at what they do - you can tell they take pride in their jobs. Really nice people, very clean hotel, and the food is well done. A lovely spot to stay. Wish I had more time to visit the cool sites in the area. Thank you.

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Helpful?
1Thank dogzrule
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Glad you enjoyed your stay. I will make sure to share your kind words with the staff. Thank you for taking the time to write a review. We hope to see you again soon!

Signal Mountain, United States
Reviewed 30 October 2016

Great facility and great staff; definitely a place to stay! On a scale of 1 (low) to 10 (high), I would give the BW in Sundance an 11! The staff members were very knowledgeable, effective, and courteous as they went about doing their jobs. What a team.

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Helpful?
Thank Thomas G
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for the wonderful review! I will share your kind words with the rest of the staff.

Anchorage, Alaska
Reviewed 26 October 2016

No elevator, but the staff helped me up the stairs with my luggage and baby carrier. They had a greeter in the breakfast room in the morning looking after the food and greeting guests. Very charming staff, great customer service, and very clean room.

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Helpful?
Thank Kelsey S
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

We are pleased you enjoyed your stay with us and appreciate you taking the time to review us. I will share your kind words with the staff. We hope to see you again soon!

Janesville, Wisconsin
Reviewed 12 October 2016

Believe it or not this is a motel that not only allows pets but also has a nice pet walking area that was cleaned up!! The room was very clean with nice fluffy towels. Offers a very nice serve yourself American style breakfast. Not far from Devils Tower.

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Helpful?
Thank Sue B
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for choosing The Best Western Inn at Sundance. We are pleased that both you and your four legged friend enjoyed your stay. We hope you will visit us again soon.

Kemmerer, Wyoming
Reviewed 8 October 2016

My family accompanied me on this trip to the small town of Sundance Wyoming. We chose Best Western after reading many reviews on Trip Advisor. We were not disappointed at all with our experience. Many things to experience nearby and very friendly staff

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Helpful?
1Thank Fred B
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

On behalf of myself and the staff, thank you for taking the time to review our Hotel. We are pleased you enjoyed your stay with us

Reviewed 20 September 2016

Requested a late check out. There normal check out time is 11:00am. They agreed, when I checked in to an additional hour of Noon. I got back at 10:15am and the room had been partially cleaned. There was no bed linens and no towels left in the room. I went to the front desk to ask about the late check...

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Helpful?
Thank Gary S
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Gary S. I am sorry your experience was unsatisfactory. However, you chose to escalate the circumstances and situation. We conducted ourselves in a professional manner while attempting to be accommodate your needs. To recap the situation: You were here to run as part of a marathon and requested a late check out (12:30) which was granted. That morning at 9:30...

Reviewed 14 September 2016 via mobile

I actually downloaded TripAdvisor to my phone so I could give a review on this place. We're on our way from Mount Rushmore to Devils Tower and Yellowstone and just happen to stop here for the night. The room looks brand-new beds were comfortable super clean room, the staff was amazingly helpful and polite. I won't hesitate to stay here...

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Helpful?
Thank Tom B
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

On behalf of myself and the rest of our staff, thank you for taking the time to write a review. We are pleased you enjoyed your stay and very much appreciate your positive feed back. We hope you will visit us again.

Medina, Ohio
Reviewed 9 September 2016

My wife and I both liked the Best Western Sundance. It is a quiet, unassuming little place and is an excellent base for visiting Devil's Tower. Oh, the room is nothing particularly special, but the beds were good and things remained quiet all through the night. We did not partake of the breakfast, but we were assured by the management...

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Helpful?
Thank Bruce B
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for your wonderful review. I will be sure to share it with the staff. I hope you will have occasion to travel our way again!

San Jose, United States
Reviewed 9 September 2016

Friendly staff, clean and well appointed rooms, great breakfast. Conveniently located right off the highway and next to a gas station. Plenty of parking. I would stay here again any time and recommend it to friends and family.

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Helpful?
Thank Todd E
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for taking the time to write a review and for the kind words. We hope you will visit us again soon!

San Antonio, Texas, United States
Reviewed 7 September 2016

out in the middle of nowhere. Still it is a very nice place to go if you are going to go to Devils Tower. We went to the tower in the morning and after that went to the Buffalo fall. Really pretty nice and ended the day in Deadwood. Good night sleep, reasonable breakfast. Really a very clean place.

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Helpful?
Thank Joe R
Carla E, Manager at BEST WESTERN Inn at Sundance, responded to this review

Thank you for the positive feed back and for taking the time to review our hotel. We look forward to you visiting again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brick, stucco & siding, concrete floors, extra sound proofing - Scenic Black Hills town with easy access to I-90. The Best Western Inn at Sundance (new in 1997) has an indoor pool room which features a beautiful inland cedar finish, hot tub and sun deck. We offer guest laundry, gift shop, free continental breakfast and oversized guestrooms including free HBO and the Disney channel with expanded cable television. ... more   less 

Additional Information about BEST WESTERN Inn at Sundance

Address: 2719 East Cleveland, P.O. Box 927, Sundance, WY 82729
Region: United States > Wyoming > Sundance
Price Range: €92 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn at Sundance 2.5*
Number of rooms: 40
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Also Known As:
Best Western Sundance
Sundance Best Western
Best Western Hotel Sundance
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn at Sundance staff and other travellers.
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Sundance
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pet owners: ask for room on first floor in back. Can walk right out to the pet walking area.”
 of 5 bubbles 826sueb, 12 Oct 2016 | Read review
“If you cannot climb stairs be sure to request a first floor room because there is no elevator.”
 of 5 bubbles CA-OKLA, 19 Aug 2016 | Read review
“Stay on the bottom floor if you can as there is no elevator.”
 of 5 bubbles markpO1112PH, 26 Mar 2016 | Read review
“Choose one at another motel.”
 of 5 bubbles idomin8, 14 Oct 2014 | Read review
“We had a room away from the lobby on an upstairs floor and it was quiet. Not sure if it would be as quiet near the lobby. Of note, NO ELEVATOR so make your access needs known when you reserve your room.”
 of 5 bubbles TboneSteve, 4 Oct 2014 | Read review
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